Smokace Reviews 26

Scam. These people should be in jail.

Smokace Casino has exceeded my expectations in every way. The game selection is massive, from slots to live dealers, and everything runs smoothly. Withdrawals are fast, and the bonuses are genuinely rewarding. Highly recommended for anyone looking for a reliable and fun online casino!

I registered almost 3 weeks ago, I can safely say that the betting platform is actually very good. I just cashed out with x4 money.

They’re Thieves!!!! They get your deposit money but the don’t pay your winnings! And when they answer you, it must be some IA programme ir ao because they just lie and don’t reply your questions.

Absolutely horrible, even the bonus is taking like 70% of your winnings, made 195€ with the 5€ bonus and they gave me only 50€ and the rest they took it from me. I wouldn't suggest smokace to know one! The worst casino online i ever played! The only reason i will be going back is for the tokens! I will never make a deposit again and they have the worst RTP out there! Shit casino!

Absolutely terrible service, bad games and not to mention the games keep kicking u out from the games because apparently they are illegal in Australia and when u do finally win something they give u the run around for days and days the financial department is full of horrible and badly mannered customer service. NOT even reading the emails u send or anything I have been getting the run around and waiting for my money to be paid to me since the 18/12/24

After the hassle with passing full KYC documentation for a couple days, i'm now pleased with the casino in general.
The things that stand out the most for me are the automated KYC in profile, a state of the art AI verification process that took only 5 minutes ( every casino needs to implement this ). Coin and token system makes playing in this casino even more exciting. I play without bonuses and its chill so far. Withdrawals come in wallet in 12-24 hours, it varies.

The 2 things I did not like:
1. Bonuses here are a no-go from me, because with an active bonus i can't play my favorite games, only those the casino allows.
2. And the only real problem was later after requesting a first withdrawal. I received an e-mail from financial department + KYC department to send bank statements of deposit. I sent those auto generated from the bank e-wallets. I receive a response only on monday (sent in friday) that i need to send screenshots instead of bank statements that seemed weird, first time a casino asks this + it's problematic because many e-wallets security don't allow taking in-app screenshots, i had a hard time dealing with this. What is the point of the KYC verification in profile that i need to send a bunch of documents later to prove not just that the bank account is on my name but also my address. It's already been 4 days process and no funds in sight.
If it was not for this, i would easy give the casino 5/5 rating.

Poor casino the live chat agent's has no experience especially Charlotte stay away from this casino don't spend your money and time

Terrible casino
Yes they make up any excuse not to pay!!!
Let's make them fail!

Completed wager, not allowed to withdraw. Deposit real money and won big they cancelled it and said "we need to review" this was months ago. They are not replying to any emails and the live chat support is useless, they dont even know anything, just copy pasta some useless anwers that doesnt even answer your questions and when asking to talk to someone that can help you they refer you to email, but they dont respond.

If you're looking for a casino that will pay when you win, don't go here.

The cashier will not reply to emails and support will not help you. You will not be paid.

stole the winnings.their bonus system is just a thievery.and where is the curacao license. Not working not functioning

I Went through The 100 dollar deposit for my bonus and free spins
It did NOT Even give me the full amount of bonus or free spins
I deposited 200 dollars all together
And
Won 6500 in total
Going over the required 4500 dollars that was put up as a blocker before I could withdraw my winnings
I sent in my bank information
And
Had my account verified
Which took several attempts
Then
Tried to withdraw my winnings of 947 dollars
And
There has been NO Etransfer issued in many MANY days
And
Several withdrawl attempts and emails to their financial Department

DONT PLAY THIS CASINO
IS FAKE CASINO

Stay away from this site. Very bad experience. Win then they play around cancel withdrawl make it part of a bonus then it hecomes a casino bonus then you can not withdraw...really i have played many sites and this something is wrong to be able to pkay around like that..

Do not play on this casino. They will take your money and not let you cash out. Their verification review takes far longer than they let on, and they will not respond to any emails that are sent to them. I even noticed that on several occasions my withdrawal requests would be cancelled without my knowledge. This is a scam.

Don’t play this site they don’t pay out iven if you send all dokument and when you withdraw money so it’s still depending many day and they don’t care at all so it’s a crab casino

Unbelievably unprofessional..i canceled my bonus on accident because apparently their site doesn’t have a pop-up confirmation window. I immediately wanted to get the bonus back through support. They just offered me a 50% bonus on my next deposit. what a joke. never play on this site..

Never play with SMOKACE. Get the message guys

Like the most recent post I have also experienced sandbagging in terms of withdrawal times. I've been waiting for over 72 hours and still the same old story. With the industry standard being much quicker with every day I feel like this casinos practices will bite them in the butt in the end