Scam do not buy. Placed an order a week ago with 48 hour tracked delivery. Have contacted them multiple times for delivery info but they have just ignored my messages. Will be seeking full refund via... See more
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Was my first time ordering from here as was recommend by a friend. Honestly everything was completely fine the reason for the lower score is that when the item was delivered I don't like the idea that... See more
Company replied
Ordered Sunday thinking that package will be delivered Monday. Was Astonishingly surprised when less than 2 hours my order was in front of the my house. Exelent service. Massive selection of juices. D... See more
Company replied
Couldn’t recommend these guys enough. If there was an option for 6 or 7 stars I would select it. The same day delivery service is absolutely fantastic, often arriving in under an hour. It’s been... See more
Company details
Written by the company
Vape Specialist, Retail, Wholesale, Distribution.
Contact info
Unit 11 Vermont Place, Tongwell, MK15 8JA, Milton Keynes, United Kingdom
- 01908803166
- sales@smokeyjoesvapes.com
- smokeyjoesvapes.com
3.3
Average
558 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Reply from Smokey Joes Vapes Company
Hi Lucy
We're smokin' proud to hear you consistently experience excellent service at Smokey Joe's! Thanks for letting others know on Trustpilot. We strive to provide the best every time, and your feedback lets us know we're on the right track. Come on back for another excellent experience soon!
I ordered my vapes at 11pm at night and…
I ordered my vapes at 11pm at night and they arrived at 2am, unbelievably efficient service, thank you so much.
They also stock my favourite flavour vape that I cannot source anywhere else.
Definitely my new place to order from 😊
January 18, 2024
Unprompted review
Reply from Smokey Joes Vapes Company
Hi Luciana
We're thrilled to hear we could be there for you late night! We pride ourselves on offering efficient service, and hearing you received your order in just 3 hours is fantastic. We're also happy to carry a wide variety of products, including your favorite hard-to-find flavor. Thanks for making Smokey Joe's your new go-to spot! We appreciate the amazing review
I paid for the crystal plus kit however…
I paid for the crystal plus kit however was out of stock which the nice lady compensated for by sending out the lost Mary kit however the pods do not taste nice at all and don’t last, the crystal one I wanted is much better
January 13, 2024
Great and fast service
January 6, 2024
Reply from Smokey Joes Vapes Company
Hi Dimka
You got it! Great and fast service is what Smokey Joe's is all about. Thanks for the Trustpilot review.
When I thought they couldnt get better
When I thought they couldnt get better, and faster - they did!
January 5, 2024
Reply from Smokey Joes Vapes Company
Hi Steve
We're smokin' hot with excitement after reading your review! 'When I thought they couldn't get better, and faster - they did!' - that's high praise, and it truly motivates us to keep pushing the limits. Thanks for letting others know. We appreciate your continued business and can't wait to impress you again soon!
Reply from Smokey Joes Vapes Company
Hi Clayton
We aim to be both speedy and super friendly! We're glad you got the full Smokey Joe's experience. Thanks for the review
Reply from Smokey Joes Vapes Company
Hi Jules
We're glad you think our service is 'Great, quick, and efficient'! We work hard to be speedy without sacrificing quality. Thanks for letting others know on Trustpilot.
Reply from Smokey Joes Vapes Company
Hi
We're thrilled you think so! Thanks for considering Smokey Joe's your go-to spot and for leaving us a fantastic review
great customer service
December 14, 2023
Reply from Smokey Joes Vapes Company
Hi Olivia
We're so glad you think our customer service is great! Our team works hard to provide the best possible experience. Thanks for letting us know
Reply from Smokey Joes Vapes Company
Hi Ellie
Steve? Amazing? We'll be sure to let him know you said that on Trustpilot. Thanks for the review!
Reply from Smokey Joes Vapes Company
Hi Beverley
We're glad you experienced both our speedy deliveries and friendly team. That's the Smokey Joe's way. Thanks for letting others know
Reply from Smokey Joes Vapes Company
Hi Adrian
Super schnell und freundlich, freut uns das zu hören! Alles okay ist super! Dankeschön für die Trustpilot Bewertung. Bis bald bei Smokey Joe's!" (This translates to "Super fast and friendly, glad to hear that! All okay is great! Thanks for the Trustpilot review. See you soon at Smokey Joe's!")
Reply from Smokey Joes Vapes Company
Hi Keaton
We're glad our speedy delivery impressed you with a 10/10 rating on Trustpilot! We work hard to get your orders to you fast.
Amazing service and products
I love Smokey joes it’s so handy to order from quick delivery and good quality products friendly staff too
November 27, 2023
Reply from Smokey Joes Vapes Company
Hi Bethany
We're smokin' happy to hear you love Smokey Joe's It's music to our ears that you find it handy to order from us, and that we deliver quickly with good quality products. Friendly staff? That's the Smokey Joe's way!
First time using these guys after being…
First time using these guys after being told about them, ordered online and was with me within the hour.
Great job will use again.
November 12, 2023
Reply from Smokey Joes Vapes Company
Hi Steve,
Big high five for your feedback, and I look forward to seeing you again.
Many Thanks
Smokey Joes Vapes Co
Reply from Smokey Joes Vapes Company
Hi Adam
Thank you for your feedback. Well appreciated and hope to see you soon!
Smokey Joes Vapes Co
Reply from Smokey Joes Vapes Company
Hi Adam
Thank you for your feedback. Well appreciated and hope to see you soon!
Smokey Joes Vapes Co
Same day delivery and super product
September 24, 2023
Reply from Smokey Joes Vapes Company
Hi Lincoln
We are thrilled to hear that you are enjoying our product/service and appreciate your feedback. Keep it coming!
Smokey Joes Vapes Co
Ordered in the morning and received my…
Ordered in the morning and received my delivery THAT AFTERNOON! Fantastic service and driver was super polite. Really impressed 👍🏼
September 14, 2023
Reply from Smokey Joes Vapes Company
Hello, Chryso
Thank you for taking the time to leave us a review. stay awesome
Good selection and prompt delivery A+
September 11, 2023
Reply from Smokey Joes Vapes Company
Hi Vinzenza
Thank you Vinzenza so much for the 5-star review! We are thrilled to hear that you are enjoying our product/service and appreciate your feedback.
Smokey Joes Vapes Co
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