Smokin Donut Ltd Reviews 

Chris and Annie have offered personalised help and support and a great suite of solutions for my small business.
Their ethics are great, as they’re interested in giving the small guys the same tools that the big players use and that commitment shows in how they look to do business.
Their software (thanks Chris) has given me the tools to get a fully fledged online shop and delivery service running successfully and their help with marketing (thanks Annie) has always been spot on.

As an experienced user of various Epos systems for over 20 years I can confidently tell you that Tillex is not only the best, most versatile software you will find to run your retail business but the support and passion behind them is worth thousands of times the price they charge! The team always go far beyond expectation, are patient lovely and caring and incredibly helpful! HIGHLY HIGHLY RECCOMEND++++

What a wonderful company
What a wonderful company! You get such great, enthusiastic 1:1 support from actual humans, based in the UK. So receptive & flexible to your needs and the demands of your business, whatever it might be! And adaptable to the SME as well as the big guns and for such a reasonable price. This integrated EPOS/website shopping system has a huge host of features that we’re only just getting to grips with and will enable us to scale our business much more easily and quickly! I just wish that we’d started with them 7 years ago!

Tillex Annie and hubby are dedicated and passionate about what they do. Im super excited about what the future holds for my buisness. I havent been this excited for quite sometime about what the future could hold, a new vigor has ensued from Annie's passionate onboarding that the days cant come fast enough for our full launch

Annie and Chris are incredibly helpful and competent. Tillex is a well-integrated platform with many really useful features.

This really has been a game changer for me! I couldn't recommend it highly enough; the software, the system and how seamless it all is at such a reasonable price.
However, for me personally, it is the human contact and personalised dedication to my needs, wobbles and just such a support boosting my courage to take the necessary steps in setting up a shop for the first time. I don't have words that adequately describe how grateful I am! In a nutshell, I couldn't offer higher praise and I'm so appreciative they (Annie!) has been put in my path!

If your looking for an EPOS and website solution then this UK company is everything you need. For a affordable fee you get an amazing platform to use and so much support while you find your way around and get everything up and running. Annie is friendly and approachable and lovely to speak to with a wealth of advice and support.

The personalised service and support from this company is incredible. They care about all the businesses they work and are very friendly helpful and down to earth. I am so excited to be able to use this versatile platform and enable my business to grow.

Totally blown away by all the features Tillex has to offer. The software has exceeded my expectations and the support by Annie is absolutely incredible.

I have no doubt that my decision to use these guys was correct and I'm excited to see my fledgling business grow.

What can I say, I have yet to meet a company set up to support businesses the way they do at Smokin Donut’s Ltd. Annie and Chris are very passionate about their product and offering, I was introduced to them through NatWest Tyl, I have been thoroughly supported by both Annie and Chris, in setting up the EPOS, Inventory, and have a Website and a company App for Click and Collect orders. They are exceptional in the service they offer, and I hope anyone looking for an EPOS certainly considers Smokin Donut. Value beyond expectations.

Great and personal service by Annie and Chris, offering great value for money using a UK based supplier rather than the bigger businesses.
Would definitely recommend to anyone.

As a first start up business, I was really confused by the range of Epos System on the market. I needed something bespoke for my retail and had quite a few requirements. Didn’t wanted to work with big companies as when you get into trouble, no one is able to give you a prompt answer.

Talking to another business owner, she introduced me to the Tillex Team and it was one of the best things that happened to me on my business journey.

I was asking for the moon, they were giving it to me plus the milky way!

Tillex is definitely intuitive and easy to work with, giving you a lot of possibilities for your business. I was amazed about the range of devices you can use it on.

Their team is a real support and will walk next to you as long as you need it to help you built your Epos configuration.

They are enthusiastic, always positive, hard workers and beautiful human being. Based in UK make them brilliant in terms of sustainability too. They are not suppliers they are team members, caring about you and how they can improve their Tillex to make you grow.

I do highly recommend Tillex to everyone.

Tillex is the most streamlined and user friendly system I’ve ever experienced. If you want to work with a team that is caring and attentive you should work with them for your business!!!

Incredible company. Annie and Chris are helpful, involved and always on hand. Professional, reliable and useful for any business. Do not wait if you are considering using them.

Great company to work with, we are using their ePOS (Tillex) for our small retail business to allow us to balance online sales, home deliveries and running a physical shop location seamlessly. They're very passionate, dedicated to their clients and understand the challenges that small businesses are having at the moment. Would highly recommend working with them!

Big software, easy to use platform with stock controlled epos + integrated website – these two are driving to give indies like us the equivalent to supermarket giants – but you have to build it yourself that’s why it’s so affordable and Annie’s always around to help.

Now we are up and running we can see what this software is capable of, and it excites us! We are still able to contact Annie & Chris if we come across something we haven't learnt yet or don't quite understand! The knowledge these guys have is invaluable, you will not get the same sort of support from anywhere else!

Annie and Chris have set up an absolutely incredible POS and website system which has come with 24/7 help and support (including visits from the wonderful Annie herself) They support so many brilliant earth conscious small businesses and make it so much easier for us to get sales and keep our business running smoothly. I cant recommend them enough.
They've even set up a social media group for their community to chat and support eachother whilst also receiving tech advice.

Excellent 121 support as we launched a synchronised EPOS and eCommerce site in record time! The website gives a much better customer experience. Annie couldn’t do more to help, and feels so much better to be working alongside a local startup rather than some faceless call centre

Awesome customer & technical service service.

I had a issue will the Epos system that meant i was unable to use it.

I got in contact with Tillex and the problem was solved within 5 minutes. (on a Sunday as well)

The team at Smokin Donut are great, nothing is too much trouble. The support from Annie and Chris has been brilliant and made my journey, as a small business, to get online faster and easier than i coukd have imagined!
Having online ordering, epos, stock control, and more all rolled into 1 package has given me the sort of tools the big companies have at a fraction of the cost!
Its nice to have someone championing the little guys, thank you!