Good environmental friendly cleaning products delivered to your door at your convenience to suit. Easy website to change dates to suit & add to or pause orders whenever you like. Washing up liquid is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Absolutely love Smol! The ethos of the company is fantastic of course, but the products are great, actually much better than popular branded cleaning products. I wish they made a glass cleaner, thats... See more
Company replied
I love the SMOL capsules, non perfume, as I have sensitive skin and these are so gentle! I use them them to wash jumpers and woollens on the wool cycle of machine and they all come out clean and soft... See more
Company replied
Smol is a great choice if you’re looking for something simple, effective, and eco-friendly. The products work really well, especially for everyday use, and it’s nice knowing they’re better for the env... See more
Company replied
Company details
Written by the company
A revolution in laundry & cleaning: heavy on dirt, lighter on the planet. Laundry capsules, sprays, dishwash tabs & more, our super effective, low-waste products deliver direct to your door. Trial for free. Stay for the sparkling results. Easy-to-manage subscription. No faff, just cleaning that actually works.
Contact info
smol, The Portland Building, 27-28 Church Street, BN1 1RB, Brighton, United Kingdom
- help@smolproducts.com
- smol.com
4.7
Excellent
9K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend smol! Take the leap to try it
I have been using smol for about 3 years now and nothing works better! The kitchen spray breaks down oil , washing liquid is brilliant for cleaning , fabric softener and the washing pods are all great. Would highly recommend! Pricing is great too!
April 9, 2026
Reply from smol
We are so thrilled to read how impressed you are with your smol. It's wonderful to hear that you've been a part of the family for three years and that our kitchen spray, washing liquid, and laundry products are working so well for your home.
Thank you for your amazing support and for sharing such a wonderful recommendation! We are over the moon to hear how much you love your smol.
Thank you for your wonderful review!
I love smol
I love smol laundry capsules and dishwasher tablets. They smell great and don't hurt the environment like most do. It's really handy how they arrive in the post so I never run out. I struggle to open the child proof packeging so once I've got the box open I always empty the tablets into my metal smol caddies.
April 3, 2026
Reply from smol
We are over the moon to hear how much you love your smol. It's wonderful that you enjoy the scents and that our products are a great hit in your home. Thank you also for supporting our vision for the future; your wonderful choices are making a huge difference to our planet.
We totally understand the struggle with the packaging as we have team members who also face similar challenges. We are restricted by laws in place to protect children , but we totally support you decanting your tablets into a container if that is the best option for you.
Thank you for your wonderful support!
It's simplicity all wrapped up!!
It's simplicity all wrapped up!!! Convenience, a major plus for our planet, good value, and it works well!
April 2, 2026
Reply from smol
We love this! "Simplicity all wrapped up" is exactly what we aim for. We are so thrilled to hear that the convenience and value are hitting the mark for you, all while helping out our planet.
It’s brilliant to know that the products are working so well in your home. Thank you for your amazing support and for being part of the smol revolution!
My only suggestion would be to say when…
My only suggestion would be to say when you adjust the delivery days is to say how many days the supply lasts I totally forgot how many are in the box.
April 9, 2026
Reply from smol
That is a fantastic suggestion! Thank you so much for sharing that with us. We’re always looking for ways to make managing your smol account even simpler, and having a quick reminder of the pack size right there when you're adjusting your dates makes total sense.
I’ll be sure to pass this feedback along to the rest of the team. In the meantime, just as a quick reminder for your future planning:
Laundry capsules come in packs of 24.
Dishwasher tablets come in packs of 30.
Thank you again for helping us improve—we really appreciate you taking the time to share your thoughts with us!
Good product easy to use nice packaging…
Good product easy to use nice packaging and scents. Good for the environment. Like the delivery service.
April 9, 2026
Reply from smol
Hi there! Suzie here.
This is brilliant news! We are so thrilled to hear that smol is a great fit for you and that you’re enjoying the scents and our plastic-free packaging.
It’s wonderful to know that the delivery service is making life a little easier while you do your bit for the environment. Your choices are making a huge difference!
Thank you so much for your amazing support!
Easy to order online
Easy to order online. The laundry soap, dishwasher tablets and cleaning products are good quality and I don’t have to worry about dragging products home from the store. It could be a bit cheaper though.
April 2, 2026
Reply from smol
We are so thrilled to read how impressed you are with your smol. It's great to hear that our collection has been such a hit in your home and has saved you those heavy trips to the store.
We are always looking at ways to improve what we do, so we really appreciate your feedback regarding the price. Thank you so much for your wonderful support and for choosing smol!
Good environmental friendly cleaning products.
Good environmental friendly cleaning products delivered to your door at your convenience to suit. Easy website to change dates to suit & add to or pause orders whenever you like. Washing up liquid is amazing. Lovely grapefruit smell & lasts a long time. Good cleaning power. Dishwasher tablets have good cleaning power. The fabric conditioner comes in 3 different fragrances. Recyclable packaging with refillable containers that are very strong & robust that you don’t have to keep replacing. Good option to buy in bulk so you don’t have to keep replacing as often.
April 1, 2026
Reply from smol
We are so thrilled to read how impressed you are with your smol. It is lovely to hear that our products have been such a great fit for your home.
We are over the moon to hear how much you love your collection. Thank you also for supporting our vision for the future; your wonderful choices are making a huge difference to our planet.
Great product, works perfectly
Great product and without any bad ingredients- works perfectly! Super easy to manage a subscription and always comes on time!
April 8, 2026
Reply from smol
This makes us so happy! We are over the moon to hear how much you love your smol and that it's been a great fit for you.
Thank you so much for your wonderful support!
No Fuss shopping
Easy to order or rearrange order
Good selection to choose from.
Comes in recylable packaging
Plenty of notice for next delivery
Delivered to door.
Lovely products
April 8, 2026
Reply from smol
Thank you for your wonderful support! We are over the moon to hear that smol has been a great fit for you and your home! It’s brilliant to hear you’re enjoying the "no fuss" deliveries and our recyclable packaging.
Your wonderful choices are making a huge difference to our planet and its future.
Thank you for sharing your love for smol!
Excellent service and easy to alter…
Excellent service and easy to alter delivery if needed. All their products are free from nasty chemicals and come in cardboard.8
April 8, 2026
Reply from smol
Thank you for your wonderful support! This is brilliant news! We are over the moon to hear that smol has been a great fit for you and your home. Your wonderful choices are making a huge difference to our planet and its future.
Thank you for your amazing feedback!
Reply from smol
Thank you for your support!
This makes us so happy! Thank you for your amazing feedback.
Have been using smol dishwasher tabs for two years and my dishes are sparkly clean every ttime
Have been using
April 8, 2026
Reply from smol
We are over the moon to hear how much you love your smol. It's so lovely to hear this, and thank you for your ongoing support over the last two years!
Thank you for your amazing feedback and for being part of the smol family
SMOL - Clean, Efficient, Convenient and Caring!
The whole SMOL package is excellent - great products at competitive prices all underlined by the fact that you know you're doing something good for the environment whilst supporting a genuinely caring B-Corp company. Cleaning efficiency is NOT compromised by the shift to a more environmentally friendly alternative, you just feel comfortable rinsing things down the drain. What is more is that the customisable subscription model means you can just get set up and forget about it - a win all round. Finally I must comment on their customer support - after seamless deliveries over a number of years one item eventually went adrift somewhere in the postal system, SMOL representatives were on it immediately (at the weekend!) and replaced the item with the minimum of fuss - worth the subscription fee alone! Brilliant!
April 11, 2026
Unprompted review
Reply from smol
We LOVED reading this! It is so lovely to hear how happy you are with your smol and that our cleaning efficiency hasn't been compromised by the shift to a more environmentally friendly alternative.
Your wonderful choices are making a huge difference to our planet and its future , and we are so pleased to hear you support our ethos for a better future!
We are also thrilled to hear that our lovely team were on hand to help you when your delivery went adrift ; we might be biased, but they are pretty amazing! It means so much to us to have your amazing support and kindness. Thank you for sharing your amazing experience!
Love my Smol products
Love my Smol products. Easy to amend order schedule if you don't need as much as you thought. Have saved so many plastic bottles by using Smol. Cleaning power just as good as Method who I used to use.
April 8, 2026
Reply from smol
We are over the moon to hear that smol has been a great fit for you and your home. It is brilliant to hear that our cleaning power is hitting the mark and that you've been able to save so many plastic bottles by making the switch.
Thank you for supporting our vision for the future; your wonderful choices are making a huge difference to our planet and its future. We are so thrilled to read how impressed you are with your smol.
Thank you for your wonderful support!
Reply from smol
Great news! We are so thrilled to read how impressed you are with your smol. Thank you for your wonderful support!
Great product
Great product. Dishes are clean, I’m super happy reducing my plastic, and the prices of ordering/receiving the dishwashing tabs is easy.
April 7, 2026
Reply from smol
We are so happy to hear you are impressed with your smol! It is brilliant to know your dishes are coming out clean and that our service is making life a little easier for you.
Your wonderful choices are making a huge difference to our planet and its future, so thank you for supporting our vision and helping to reduce plastic! Welcome to the smol club!
Returning customer
I have returned to Smol products after trying another ethical brand ,the fact I have returned says it all .
April 6, 2026
Reply from smol
Welcome Back to the Family!
We are over the moon to hear that you have returned to smol! It means so much to us that you've come back after trying other options—that really does say it all.
Thank you for your wonderful support and for choosing us again to help make a difference for our planet and its future. We are so thrilled to have you back in the smol club!
So good to have shed all the garbage…
So good to have shed all the garbage packaging, the lugging home of huge boxes/plastic bottles - the latter we all know will probably end up in the sea somewhere. And- most important - everything does the job is meant to. Laundry, cleaning, washing up. Brilliant 👏 👏 👏 I love Smol!
March 30, 2026
Reply from smol
We LOVED reading this! It is so brilliant to hear how much you love your smol and that everything is doing the job it's meant to do.
Your wonderful choices are making a huge difference to our planet and its future by shedding all that unnecessary packaging.
Thank you so much for your amazing support and for sharing your experience!
Can't fault it
I am really happy with my smol experience. I get a lot of their products as they are all fab and I really like the delivery options, beint able to forget about it and they just arrive. All with no plastic. Also the customer service is brilliant, on both occasions I had a question I was responded to quickly and with all the information I wanted.
March 29, 2026
Reply from smol
This makes us so happy! We are over the moon to hear how much you love your collection and that smol has been a great fit for your home. It's also great to hear our lovely team took such great care of you ; we might be biased, but they are pretty amazing! Thank you for your wonderful support and for making such a huge difference to our planet.
Reply from smol
Thank you for sharing. This is brilliant! We are so happy to hear you are impressed with your smol and thank you for your amazing feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.