S Morris Heating Limited Reviews 34

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and seamless process of boiler replacements and repairs. Many appreciate the staff's professionalism, helpfulness, and extensive knowledge, often noting their tidy work and clear explanations. The pricing is frequently mentioned as competitive and offering good value. People also commend the company for its reliability and quick response times, even in urgent situations. Reviewers often describe the overall experience as stress-free and positive, with many expressing their intention to continue using the company's services for future needs.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the efficiency,... See more

Staff

People report positive experiences with staff, consistently praising their professionalism and helpfulness.... See more

Price

Users describe positive interactions with price. Many reviewers found the pricing to be competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super efficient. Replaced a broken down unrepairable boiler in one of our rental properties within 3 days. Took my call on a Sunday. Visited Monday. Installed first thing Wednesday. Happy tenant. Happ... See more

Rated 5 out of 5 stars

Had a condemned, old style gas boiler replaced with a new combi boiler. Simon took the time to survey exactly what was required to produce his quote, which I was very happy with. His engineer, Will, t... See more

Company replied

Rated 5 out of 5 stars

Simon and his team have been fantastic. From the start of the old boiler replacement to commissioning a new combi boiler, has been seamless. Credit to Will the engineer who worked non-stop, to... See more

Rated 5 out of 5 stars

I have used Simon for over 6 years for my rental property. I always receive a 5* service which is why I continue to use him. Simon will call me to run through what he has done or if there has been a p... See more


Company details

  1. Heating Contractor
  2. Gas Engineer

Written by the company

S Morris Heating Ltd is a reputable heating services company based in Norwich. We specialize in the installation, maintenance, and repair of boilers and central heating systems, catering to residential clients. Known for our reliability and high-quality workmanship, S Morris Heating offers a range of services, including gas boiler installations, servicing and repairs, landlord gas safety inspections and energy-efficient heating solutions. With a strong commitment to customer satisfaction, We provide personalized consultations, professional advice, and responsive emergency repair services, ensuring comfort and safety in every project.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 5 out of 5 stars

New boiler

Have used Simon several times a week ago my 17 year old boiler stopped working Simon came round and said the boiler could be fixed but would cost quite a bit so decided to have it replaced explained all my options and came up with a very good price for replacement work carried out was excellent very neat and tidy had old boiler and parts collected and disposed of same day

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Simon is fantastic heating engineer and…

Simon is fantastic heating engineer and did a lot of work for us recently when we renovated our house, which we are very happy with. He worked to a very high standard, a very professional company who I would highly recommend.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

I have used Simon for over 6 years for…

I have used Simon for over 6 years for my rental property. I always receive a 5* service which is why I continue to use him. Simon will call me to run through what he has done or if there has been a problem. He is very knowledgeable,tidy and reasonable priced. Also being he is a nice guy. I wouldn’t hesitate to highly recommend Simon.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Simon has done a number of jobs for me…

Simon has done a number of jobs for me over the last couple of years and has always been polite, punctual and done a good job. I would thoroughly recommend him for anybody who is looking for any plumbing or gas work.

May 30, 2025
Unprompted review
S Morris Heating Limited logo

Reply from S Morris Heating Limited

Thank you for the lovely review.

Rated 5 out of 5 stars

Friendly

Friendly, polite people who explained everything. Very efficient, tidy and did exactly what they said they were going to do, with the best quote.

June 3, 2025
Unprompted review
S Morris Heating Limited logo

Reply from S Morris Heating Limited

Thanks Amanda for a lovely review.

Rated 5 out of 5 stars

Exceptional 5* Service

Morris Heating recently repaired my boiler and I have to say the service I received was 5*. Simon responded straight away and was extremely helpful and very knowledgeable, he made the repairs replacing components all in the same appointment. I would highly recommend Simon Morris for any central heating repair.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Always 1st class service

I have been using S Morris Heating for 9 years to service our boiler an have always been given 1st class service.Simon is a genuinely nice person as well as being a top class heating engineer,very thorough in his work and very helpful and professional, I would highly recommend him.

June 5, 2025
Unprompted review
S Morris Heating Limited logo

Reply from S Morris Heating Limited

Hi Jean,
Thank you for taking the time to give us a lovely review.
S Morris Heating

Rated 5 out of 5 stars

Great service and always on time

I had used S Morris Heating in the past to service and repair my 29 year old boiler. Always on time and a thorough service which probably accounted for the long life of the boiler. It was still working but really needing replacing so I decided to have a new boiler installed. He explained what was required and fitted the new system in the day we had agreed. So much quieter than the old one, and a ten year warranty.....

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Simon came a a to service boiler and…

Simon came a a to service boiler and sort out a problem we had with the boiler from our first meeting he was fantastic so clean tidy sorted everything out. Brilliant work. I would not hesitate in recommending Simon first class. Mr G Taylor.

February 27, 2025
Rated 5 out of 5 stars

Simon was amazing from the first meeting

Simon was amazing from the first meeting to look at our boiler situation to finishing the work. We needed our boiler replaced and moved to a different part of the kitchen as part of our kitchen renovations. Simon was able to assess the situation and give us a quote for all the work. He was able to complete all the work within two days and he worked excellently with the rest of the kitchen renovations team. We would highly recommend Simon's services without reservations!

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Combi boiler 1st year Service

Called Simon to do a 1st year Service on my combi boiler. Appointment made and he arrived punctually on time. Within 2mins of entering my flat Simon detected a slight gas smell. He then, in a very professional manner, sourced the problem as a leaking joint, within the one year old combi boiler. The Service was thoroughly executed with diligence and care and I am eternally grateful for his expertise. I wouldn't hesitate in recommending this business to all friends and acquaintances.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I called Simon from S Morris Heating out as we were having issues with our boiler/heating. He arrived promptly and managed to resolve the issue quickly. He was very tidy and didn't leave any mess. Really pleased with the cost and we will definitely use him for the boiler service when it's due. Highly recommended.

February 17, 2025
Unprompted review

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