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Company details

  1. Online Marketing Agency

Information provided by various external sources

A web service, automated platform for SMS marketing activity management, send bulk SMS to any country in the world. The service allows upload a contacts' database, manage it by creating segments, blacklists, groups of contacts for further setting targeted SMS campaigns. The platform allows sending both single SMSes or creating bulk SMS campaigns. SMS campaigns can be scheduled or run immediately. After the campaign is finished, there are detailed statistics on SMS delivery status.


Contact info

3.9

Great

TrustScore 4 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

when you top up using credit card…

when you top up using credit card nothing happens expect a charges seen and balance not updated

December 29, 2021
Unprompted review
SMS-Smart logo

Reply from SMS-Smart

Dear Customer,
thanks for the feedback.

We are sorry you faced inconvenience with our service. Hope for your undestanding, we are checking payments in order to avoid fraudulent payments, and this takes some time, we clearly tell about this at https://sms-smart.com/faq/ page.

Regarding charges, it is taken by the payment system. Hope for your understanding.

If you have any problems, we are always available by our email support@sms-smart.com

Rated 1 out of 5 stars

poor serivices

September 7, 2021
Unprompted review
SMS-Smart logo

Reply from SMS-Smart

Dear Alex, we are really sorry you had a bad experience with our service. Please, contact our support team at support@sms-smart.com and describe your issue, we are always ready to help!

Rated 1 out of 5 stars

!!!!!

!!!!!! la ,nothing ways to contact with your customer service?facebook also never reply
many sms cant send out,but the credit is gone

December 19, 2020
Unprompted review
SMS-Smart logo

Reply from SMS-Smart

Hello, dear Customer! We are sorry that you had bad experience on out platform.
Our support team is checking now what was your issue, they will contact you asap.

Rated 1 out of 5 stars

Not working

Not working. Bad support.

January 11, 2020
Unprompted review
SMS-Smart logo

Reply from SMS-Smart

Dear Saikhanaa, thanks for your reply.

We are very sorry you had a negative experience with our service. Could you please tell us how can we make it better.

Please, contact our team for support at email: support@sms-smart.com

Kind regards, SMS-Smart team

Rated 1 out of 5 stars

not send at all

January 2, 2020
Unprompted review
SMS-Smart logo

Reply from SMS-Smart

Dear customer! Thanks for your reply.
We are very sorry you had a negative experience with our service. Could you please tell us how can we make it better.

Please, don't hesitate to contact our team for support at email: support@sms-smart.com

Kind regards, SMS-Smart team

Rated 5 out of 5 stars

Very supportive and helpful account…

Very supportive and helpful account manager Julia

December 26, 2019
Unprompted review
SMS-Smart logo

Reply from SMS-Smart

Dear Customer! Thanks for your positive feedback!
Please, don't hesitate to contact us in case of any questions.

Kind regards, SMS-Smart team

Rated 5 out of 5 stars

It was a good experience dealing with…

It was a good experience dealing with Julia. She was very professional and patient with us.

Thanks

November 13, 2019
Unprompted review
SMS-Smart logo

Reply from SMS-Smart

Dear customer! Thanks for your positive feedback!
Please, don't hesitate to contact us in case of any questions.

Kind regards, SMS-Smart team

Rated 5 out of 5 stars

Good services

November 13, 2019
Unprompted review
SMS-Smart logo

Reply from SMS-Smart

Dear customer! Thanks for your reply and positive feedback!
Please, don't hesitate to contact us in case of any questions.

Kind regards, SMS-Smart team

Rated 5 out of 5 stars

This platform SMS have a great support…

This platform SMS have a great support and full of great team. They help me a lot in all efforts, even when i have a trouble, they help me until my problem solve quickly in a day. I would recommended SMS-Smart to everyone, even to my friends.Thanks SMS-SMART.

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

Best Sms Service

I have tried so many Sms Services in the last year, but for the sensitive content that i need all of them failed eXcept this one : sms-smart.com. Their support is amazing ! They really care about me as a customer and although sometimes they are not so fast, they always solved all my problems with routes. The reason why they are not so fast is because they actually test each route before they tell me to use it so this is quite normal. Totally recommended if you really are serious about your business.

May 22, 2019
Unprompted review
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