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Snappr Reviews 1,876

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 692 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and ability to make them feel comfortable. The service is consistently described as excellent, with many appreciating the efficiency and ease of the overall process, from booking to receiving the final product. People are particularly happy with the quality of the photos and the user experience, often highlighting the quick turnaround and the stunning results. However, some customers also noted issues with the quality of the photos, describing them as poor or not meeting expectations, with some even mentioning basic composition problems. A few other people also felt that the service was unprofessional, citing instances of photographers being late, leaving early, or not capturing key moments. There were also isolated reports of photographers behaving unprofessionally, such as exhibiting inappropriate conduct or having poor communication skills.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise photographers for being... See more

Service

Customers had positive experiences with service. Many reviewers praise the efficiency, professionalism, and... See more

User experience

Consumers find the user experience to be positive, with many describing it as seamless, easy, and... See more

Quality

Clients share positive opinions on quality, with many praising the excellent and stunning results, often... See more

Product

Reviewers highlight positive aspects of the product, with many expressing delight over the stunning and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Snappr is a great option for wedding photographers. I've used the photo service previously for business/office photo shoots, but never for weddings before (let alone my own). Definitely a good call, a... See more

Company replied

Rated 5 out of 5 stars

On very short notice, Snappr found me a photographer who had to cancel but Snappr found me another quickly. Tayeb contacted me and I told him what kind of coverage I wanted. He arrived on time and ove... See more

Company replied

Rated 5 out of 5 stars

Call-out photo shoot service found! We required photos for product data sheets and User's Guides to be completed within 15 days. We found Snappr on an Internet search. They provided a professional pho... See more

Company replied

Rated 5 out of 5 stars

The whole experience was very nice and easy. Booking was straightforward and we very much appreciated Robbie’s photography skills for our civil wedding at the courthouse and loved his ambition for get... See more

Company replied


Company details

  1. Photographer
  2. Advertising Photographer
  3. Photography Service
  4. Wedding Photographer

About Snappr

Written by the company

Snappr
Snappr is the one-stop shop for visual content creation, including the largest on-demand photography and photo editing marketplace. Snappr was founded in 2017 and is headquartered in San Francisco, California.
Shoots
Snappr Shoots
Snappr Shoots is a self-service application to book photographers and videographers. Book with as little as two hours notice with access to talented photographers across the world.
I need a photoshoot right now
Enterprise
Snappr Workflows
Snappr Workflows is a SaaS product that enables enterprises to automate their visual content pipelines. This intuitive builder powers growth with scalable visual content, eliminating the need for complex processes.
I have a high volume content need
Editing
Snappr Image Editing
Snappr Image Editing transforms poor-quality marketplace photos into high-quality images. Using advanced editing techniques, Snappr rescues product photos, giving them a polished and professional look that drives sales.
Start a free trial today
AI
Snappr AI delivers high-quality, affordable eCommerce photos by generating product images with real-world accuracy through the collaboration of human and AI intelligence. Brands receive high-impact AI images that can increase conversion rates by up to 10x.
Snappr AI
Try it for free
Need help? Contact our Customer Success Team through our contact page.
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Snappr gives you visual content superpowers

Written by the company

Supercharge your imagery production and build powerful photo and video pipelines that run automatically at scale, with no code required. You can automate it all: trigger workflows from business events, source assets, manipulate your content, and deliver it to its final destination.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Downloaded it after reading some good…

Great app! Downloaded it after reading some good review and was surprised how easy it was to find a great photographer for exactly what I wanted, and at half the price most photographers in my area. I’ll use again! Got the pictures sent to me that same night!

February 8, 2026
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Reply from Snappr

We are so glad you decided to give the app a try and that it turned out to be such an easy experience. Finding the right photographer quickly and at a great value makes all the difference. It is great to hear you even received your photos the same night.

Thank you for choosing Snappr, and we look forward to helping with your next shoot.

Rated 4 out of 5 stars

Great experience with photographer, less so with marketing team

Easy to view and select photographers. Photographer was communicative and flexible, arrived early to walk through our office and outside building to identify best shooting location. He was friendly and made our team felt comfortable. Great headshot photos with quick turnaround and free editing too! Only minus of the entire experience was that Snappr was relentless in trying to talk to me or get me to book my photoshoot, both through email and phone number, before I was ready to commit. I'm talking multiple phone calls and emails within a span of a week. Honestly that initial experience made me pause when considering whether to book through them. Take that into consideration when you browse to get an idea of cost.

February 2, 2026
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Reply from Snappr

We are really glad to hear the photoshoot itself was such a positive experience and that the session felt comfortable, professional, and well prepared. It is great to know the headshots turned out well and that the turnaround time worked for you.

We also appreciate your honest feedback about the outreach before booking. That is helpful to hear. We never want follow up to feel overwhelming, and your comments will be shared with the team so we can be more mindful about how and when we reach out. Thank you for taking the time to share both the positives and the constructive feedback.

Rated 5 out of 5 stars

Great pics

Great pics, listed on Hagerty.

January 30, 2026
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Reply from Snappr

Thank you so much for sharing this, Cal! It’s wonderful to hear everything went smoothly and that you loved your photos.

Rated 5 out of 5 stars

Jerrine was fantastic

Jerrine was fantastic! She was flexible and easy to work with. The photos I received were fantastic!

January 29, 2026
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Reply from Snappr

We are glad the experience felt flexible and easy and that you loved the final photos.

Thank you for sharing your experience and for choosing Snappr.

Rated 5 out of 5 stars

Booked last minute for my Engagement…

Booked last minute for my Engagement party. No complaints and great photos

December 6, 2025
Unprompted review
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Reply from Snappr

Booking last minute can be stressful, so it is great to hear everything went smoothly and that you loved the photos.

Thank you for choosing Snappr for such a special occasion.

Rated 5 out of 5 stars
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Reply from Snappr

We are glad to hear you were happy with both the quality and the value. Thank you for choosing Snappr and for sharing your feedback.

Rated 5 out of 5 stars

Adam did an amazing job

Adam did an amazing job. We had a goofy photo shoot and he rolled with the punches. Would have preferred actually not getting the super bright pictures just so it is easier to make photos

October 13, 2025
Unprompted review
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Reply from Snappr

That sounds like a fun shoot. We are glad the photographer was able to roll with it and still deliver strong results. We also appreciate the note about brightness and will be sharing that feedback with the team.

Thank you for choosing Snappr.

Rated 5 out of 5 stars

I’d be happy to share

I’d be happy to share — my experience was fantastic! The photographer was professional, friendly, and incredibly easy to work with. Their customer service was top‑notch from start to finish, and I couldn’t be happier with the results. I’m thrilled to help others get connected with great talent1

December 26, 2025
Unprompted review
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Reply from Snappr

It is great to hear the whole experience felt easy and positive from start to finish. We are glad the session was comfortable and that the results made you happy.

Thank you for taking the time to share and for helping others connect with great talent through Snappr.

Rated 5 out of 5 stars

We had a wonderful experience!

We had a wonderful experience!! Communication leading up to the photo shoot was excellent. The shoot itself was fun and laid back. We even walked around the beach to get multiple backgrounds. Then, We received the link to all 100 of our edited photos in just a few days!

January 8, 2026
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Reply from Snappr

That sounds like such a fun shoot. We are glad communication was strong leading up to the session and that you enjoyed moving around to capture different backgrounds. It is wonderful to hear the photos were delivered quickly and that you loved the final gallery.

Thank you for choosing Snappr.

Rated 5 out of 5 stars

Great photographer!

My photographer was punctual and did great work. I received my digitial images in a timely fashion.

January 27, 2026
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Reply from Snappr

We are happy to hear the session went smoothly and that everything stayed on schedule, from arrival to photo delivery.

Thank you for sharing your experience and for choosing Snappr.

Rated 5 out of 5 stars

Fantastic Photos for Award Ceremony

Photog was great. Flexible. Professional. Got me exactly what I needed. Makes such a difference having pro shots taken and edited.

January 27, 2026
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Reply from Snappr

It is great to hear the photos delivered exactly what you needed for such an important event. Professional images really do make a difference, and we are glad the experience felt flexible and seamless.

Thank you for trusting Snappr with this moment.

Rated 5 out of 5 stars

Great experience

It was very easy to book the photoshoot and photos came out really good

December 13, 2025
Unprompted review
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Reply from Snappr

We are glad to hear the booking process was easy and that you were happy with how the photos turned out. Keeping things simple while delivering great results is always the goal.

Thank you for choosing Snappr.

Rated 5 out of 5 stars

Miranda was fantastic

Miranda was fantastic! She was prompt and efficient. We don't like having our pictures taken, but she made it so easy and was amazing with our little kids. We LOVE the pictures we got and they were exactly what we told her we wanted. Super seamless experience getting pictures on our beach vacation!

January 25, 2026
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Reply from Snappr

It sounds like such a great family session, especially with little ones involved. We are really glad the experience felt easy and relaxed and that the photos turned out exactly as you hoped. Beach vacation memories like that are so special.

Thank you for choosing Snappr and for sharing your experience.

Rated 5 out of 5 stars

I love the app

I love the app, it made this entire process accessible, from finding and booking a local photographer, to the great communication from him and your staff. The chat function is amazing. The only note is I wish I could download my whole album instead of one by one.

January 28, 2026
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Reply from Snappr

We are glad the app made everything feel easy and accessible, from booking to communication. It is great to hear the chat feature stood out for you. We also appreciate the note about downloading albums and will be sharing that feedback with the team.

Thank you for choosing Snappr.

Rated 5 out of 5 stars

Our photographers from Snappr were AMAZING

Our photographers from Snappr were AMAZING - we hired them twice during the year for two different events, and both times we had excellent experience - they came on time, took wonderful photos at our party,( the guests, the food, and the venue) and captured the moment - we thought we got EXCEPTIONAL VALUE and we were so pleased with the results. Will definitely continue to use snappr - highly recommend

December 7, 2025
Unprompted review
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Reply from Snappr

It means a lot to hear that you trusted Snappr for two different events and had such great experiences both times. Capturing the energy of a party and all the details that make it special is important, and we are really glad the photos delivered exactly that.

Thank you for your continued support and for recommending Snappr.

Rated 5 out of 5 stars

Used this service 9 times in three…

Used this service 9 times in three different states and love the photos and videos. Highly reliable and definitely recommend. In fact I do recommend to everyone I know!

January 1, 2026
Unprompted review
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Reply from Snappr

That is incredible to hear. Using Snappr across different states and continuing to come back means a lot to us. We truly appreciate your trust, your recommendations, and your continued support.

Rated 5 out of 5 stars

We got amazing pre-wedding photos…

We got amazing pre-wedding photos getting ready at the hotel. The quality was great and he was so friendly and excited for us!

January 26, 2026
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Reply from Snappr

What an exciting moment to capture. We are so glad the pre wedding photos turned out beautifully and that the session felt friendly and celebratory.

Thank you for letting Snappr be part of such a meaningful time.

Rated 5 out of 5 stars

Its amazing experience and thank you…

Its amazing experience and thank you so much.

January 26, 2026
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Reply from Snappr

We are so happy to hear you had an amazing experience. Thank you for taking the time to share and for choosing Snappr.

Rated 5 out of 5 stars

Best family picture day ever

Our experience was exactly as I described to my photographer. Tulio was kind, patient, and very accommodating.

December 27, 2025
Unprompted review
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Reply from Snappr

It sounds like such a special day for your family. We are really glad the session matched what you envisioned and that it felt patient and accommodating throughout.

Thank you for trusting Snappr with those memories.

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