Easy pickup and drop-off process, and the vehicle provided was a new hybrid, which was a great plus. Overall, everything went smoothly and the car was in excellent condition. The only downside wa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The online reservation was smooth and there were great choices of vehicles to pick from. The email on shuttle instructions from the airport was fairly clear. Car pickup process was extremely quick! We... See more
My name is Hakolo Ikitule, I have used Snap Rentals twice, and both times they have been great. Well awesome really, the attendant she was great, especially her smile, the way she spoke, and explained... See more
Amazing service at Snap Rental – Thank you Sabrina! The agency is fantastic with a great welcome service. We ran into some issues while picking up the vehicle, but Sabrina was incredibly helpful.... See more
Company details
About Snap Rentals
Written by the company
Safe, Fuel Efficient Rental Cars That Don't Cost The Earth
Snap’s range of rental cars are reliable, clean and ready to go on arrival. Whether you are renting a car for a day or looking for monthly car rental, Snap makes your car rental experience easy and affordable.
With car rental locations in Auckland City, Auckland Airport, Christchurch & Queenstown, Snap has you covered for trips all across New Zealand!
Make your booking today!
Contact info
9 Manu Tapu Drive, 2022, Auckland, New Zealand
- 092752438
- info@snaprentals.co.nz
- snaprentals.co.nz
4.7
Excellent
28K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Easy to arrange
July 10, 2026
Unprompted review
They are easy and with great value
They are easy and with great value, and pick and and return is so simple, no much paper works. I like it.
June 17, 2026
Unprompted review
So easy to deal with
So easy to deal with, quickest car rental pick up I have ever experienced. The staff member we dealt with was friendly and efficient and the car is great to drive.
Thanks so much.
June 15, 2026
Unprompted review
Very pleased with the rental car.
The service was great got picked up from the airport, driver arrived on time, and was very knowledgeable about the area. Car was nice and clean and my husband enjoyed driving around the area.
August 6, 2025
Very friendly staffs
Very friendly staffs, always meet your expectations making you feel so welcomed and relax. Many thanks.
June 13, 2026
Unprompted review
Fast and friendly
Fast, friendly service. Decent car at a great price!
June 12, 2026
Unprompted review
Speedy pick up and effortless to get on…
Speedy pick up and effortless to get on the road super friendly staff and good vibe made my trip super easy
June 12, 2026
Unprompted review
Great service
Great service, easy transaction, great car. 👍👍 Well done, Snap Rentals team!
June 8, 2026
Unprompted review
Nelson Snap Rentals
From airport pick up right through the driving away … great service, very friendly and helpful.
Booking of vehicle was super easy, payment was well set out so no hidden costs.
June 7, 2026
Unprompted review
Bad service
We have just arrived from
Australia shuttle driver great ., the young girl behind counter was very rude .. we booked car and bought full cover insurance .. only to be told the insurance isn’t what they require that I need to buy one of there’s !!’ Oh and pay a bond off 2000$ which we won’t receive back for 3-4 days ,,
Very dissatisfied with it all not a fantastic start to our holiday
June 7, 2026
Unprompted review
Staff is friendly
Staff is friendly, easy to deal with and good car quality, price is reasonable 👌
May 29, 2026
Unprompted review
Almost 4 weeks and still no sign of refund
I would have left a great review, but I have been waiting for my refund from another truck I had booked and it is now almost 4 weeks. No refund to date and no response to my query asking why I have not yet received the refund.
May 9, 2026
Unprompted review
Wonderful
Wonderful, helpful, polite service from the lovely young woman at the counter. It was easy as to hire the luggage trailer which worked perfectly for our needs. Would definitely use again. Cheapest way to move stuff across the city.
May 30, 2026
Unprompted review
Worst company
Worst company. terrible to get in touch with when you have a problem or discuss something that has gone wrong. They have not answered any of my emails and do not want to talk to me in relation to a faulty battery on my hire. Worst customer service ever
May 15, 2026
Unprompted review
Great experience
Great experience. Good service and great little economical car
May 22, 2026
Unprompted review
Excellent Service
It was very quick and efficient of the staff to get the keys to the vehicle, and same when returning the vehicle. The price was also very reqsonable.
May 21, 2026
Unprompted review
Best off-airport rental service world wide
For an off-airport rental service, Snap is the best we've experienced world wide
May 8, 2026
Unprompted review
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