Do not use this website!
Do not use this website!! They try and make you pay extra for normal customer service and if you don't pay the premium price, you're basically out of luck if you need help. All I needed was a half size bigger. No luck. The first response was that I could not get a refund. I just wanted the right size. I ordered a new pair, hoping they would at least let me send back the ones that are too big. Once again, I get a response from Samantha, the not-so-nice customer service person, who said, sorry, we don't do exchanges. So this pair is going back regardless and I'll be sure not to exceed the ridiculous 14-day return policy this time and it will be the LAST time I ever order from this site, and encourage you all to avoid it.







