Reply from Sneakin
Dear customer, thank you for sharing your experience with us.
We look forward to serving you again soon!
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Company details
Written by the company
Sneakin : Zapatillas de deporte, moda y ropa de tendencia
Contact info
2 rue Lavoisier, 37270 , Montlouis-sur-Loire France, France
- +33 1 86 47 62 58
- contact@sneakin.it
- sneakin.it
4.0
Great
218 reviews
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TOTAL SCAM
I purchased a pair of Birkenstocks during Black Friday. Today, more than two months later, I have still received absolutely nothing.
I contacted customer service multiple times, via email and through the channels available on the website:
– vague replies
– promises never kept
– no shipment
Completely unacceptable behavior, especially for an e-commerce that presents itself as trustworthy. Zero transparency, zero support, zero solutions.
If you don’t want to waste your money and lose time chasing useless follow-ups, STAY AWAY.
A terrible experience in every possible way.
November 30, 2025
Unprompted review
Reply from Sneakin
Dear Mr. Compagnoni,
Please be advised that we have taken your feedback into consideration and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(again specifying your order number).
Have a great day,
The Spacefoot customer service team
Reply from Sneakin
Salve! Tutto il team di Spacefoot vi ringrazia,
Buona giornata e a presto! 😀
Il team Spacefoot
No one handled the problem
No one handled the problem, no one responded to the emails I sent multiple times, I will never buy
April 15, 2024
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