Sneaky Pete Vaporizers Reviews 17

I enjoy the reviews and they are always flexible on matching prices on other sites. Their customer service service is excellent.

Placed an order for a T2 item showed as delivered but was never received they had me file a claim with usps. USPS said the package was stolen spent a week going through this. They finally have me file a claim with their claims department now they want me to file a police report this is ridiculous I just wanted my order and they have you jump through so many hoops it’s crazy wouldn’t recommend they don’t honor there shipping insurance

I was lead to believe in quick shipment. What they do is quickly have a tracking order ready from usps but then it has taken forever to respond. Nothing to state they are closed. Also when I finaly received a response its generic and not helpful. If I ever get my package I will rate and determine if I shop there again.

Customer support took 2 weeks to respond to my tracking problems. After 20 days I had the right to get get my money back under their shipping protection which I payed extra money for. When I wanted to make use of that right, they ignored my emails and didnt refund me.
I strongly advise not to buy from this company. Their producty may look appealing but should there be an issue you WILL run into problems with customer support and be left waiting for a response.

I came here because they delete legitimate reviews of bad products. This robs customer of a fair review of their products and services. In the past, I tried to get a price-match, as advertised, but when I sent the requested info, they refused to price match. They are poor at communication and the warranty and return policies are not consumer friendly.

It’s called SneakyPete’s for a reason -

Ordered an item from Sneaky Pete’s and it arrived faulty. I reached out to Sneaky Pete and they offered to make an ‘exception’ by allowing me the privilege of shipping the faulty item back for a refund (at my cost).

Suffice it to say, after already paying SneakyPete for shipping the faulty item to get it delivered in the first place, I just took the loss vs. throwing more money at the problem.

As SneakyPete does not stand behind a faulty product, I will not be shopping here again and cannot recommend them to anyone else.

You’ve been warned. 🤷🏻‍♂️✌🏽

Ordered the Pax Plus on Monday. It shipped out Wednesday, received it on Friday. The sneaky in the store name definitely holds up as the packaging was very discrete. Would 100% order here again.

Ordered The Insider Bubbler For Puffco proxy — item out of stock — moved order to sister company Great White North VC in Canada for fulfillment. The item took longer than anticipated but came without a problem. Will visit shop again :-)

Don’t charge me $7 for shipping a less than 1lb envelope and then use the cheapest option to actually send it.

Edit: I got my order eventually and it’s all correct, but still you need to be more transparent with shipping. $7 I expect priority mail.

Ordered an accessory for another device, accessory never arrived. Was offered refund by customer service.

This company provides no customer support for items bought through their website. If you need information for dispute for warranty work, or other issues, you are directed to find your own information. Just a poor way to treat customers that have supported them. Go to other reputable companies for purchase. Good example of "Let the buyer beware."

I ordered from Sneaky Pete's on the 1st of July & received my package on July 7th. Very fast shipping even during a National Holiday! Customer Service response time shows me that they actually care about their clients. Sneaky Pete also has a very knowledgeable YouTube channel that is worth checking out.

Overall, I will be shopping with them again and will tell others to check them out.

Bought simrell cage. I did buy from the canadian site, but it’s the same site only for international, same owner. Got manufactured defect pass throught adapter. Can’t fit anything inside the 10mm sidejoint because too much glass inside. So the plug that comes with it to block the 10mm is not tight, so still 1-2mm gap of air which is the same as broken/defect. Thought it would be an easy request to get a replacement. I provided pictures but they refuse to send replacement. They say I need to buy a new, even I got a defect one. Making me really pissed. Bad customer service. Would never buy from this site again

Awesome vape site. A TON of products, OEM parts and ingenious trademarked or exclusive to the website at least, products. Everything you could ever want or need and a lot of things you never knew you needed but they’re great. SUPER responsive customer service (as in an immediate response every time). They process orders instantaneously and ship them out the very same day. It’s also the only anything that offers glass protection, or basically insurance on glass products. For a couple bucks, literally, you can purchase a code that, should you break your glass piece of whatever size or shape, you can re-purchase the same piece at 50% off. This site has one of a kind glass pieces at prices so low this is a stupid good deal and unique. Sneaky Pete also does incredible and informative videos of pretty much every product he has. Ever buy a vape product only to have it show up and be 1/50th the size you thought, or just plain suck? Not with SPV. You get to see the products in the hands of, all be them small hands, Sneaky Pete himself. Videos provide great visual information on a product before you buy it that other sites just don’t offer. Very fast standard shipping to US and Canadian destinations. I admit that this is a site I look at every single day.

Slow, overpriced shipping. Sent item in wrong color.

Was looking for a store that offered products I was searching for and offered Sezzles payment method. I found Sneaky Pete, after scouring for reviews and finding some I decided to just try it.
On 7/2 I ordered an Arizer Air 2, an attachment and it came with two freebies. Then I got to the shipping portion which right now is a bleh moment for the world, but tracking has been kept up with and my order will be here sooner than anticipated. Original date for delivery was the 8th, just checked it and it is reflecting a delivery date of the 6th. I did choose 2-4 day priority, but with shipment tracking and mail being clogged up; this is intense. Aside from being hopped up from accurate tracking and time frame of delivery, so far it's a wonderful experience, will update when package arrives.

7/9 Edit- Everything arrived as expected with a surprise pack of Sour Patch kids. Ordered something which should be here today can't wait. Only issue I found was an accessory piece being sold at a higher mark up than what I found on Arizers page, my fault for not looking around more. Overall experience has been pleasant, prices are fair, they use Sezzle for those balling on a budget, and the shipment tracking is wonderful.