Snip-its of West End Reviews 924

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Grace was amazing. She done a beautiful job cutting my daughters hair and was very accommodating changing the appointment from just a cut to cut and blow dry. She made sure to give my daughter a voice... See more

Rated 5 out of 5 stars

Excellent service as always! Love visiting Snipits! Staff really friendly and they are always very professional in everyway. I find that they give great advice for hair health too, and give options th... See more

Rated 5 out of 5 stars

I ordered a GHD hair brush and it was dispatched the same day and delivered within the stated time. Unfortunately I ordered the wrong size and returned it and a prompt refund was issued. I then order... See more

Rated 5 out of 5 stars

Best hairdressers around, I've been going to Snippits for 11 years, staff are always friendly and accommodating. They have massage chairs available and the offer of a head massage. Always leave the... See more

Company details

  1. Hair Salon

Information provided by various external sources

A modern unisex salon in West End. Our team of Senior Stylists are trained to a High Industry Standard: latest trends, colour correction, precision cutting.


Contact info

5.0

Excellent

TrustScore 5 out of 5

924 reviews

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Rated 5 out of 5 stars

Truly the best hair dressers in…

Truly the best hair dressers in Hampshire
Warm and friendly staff , really lovely products very professionally run with truly great skills and advice, I’ve never been disappointed and have been having my hair designed at Snip-it’s for over 10 plus years , Lisa is a senior stylist and she truly listens and knows how I would like my hair thank you being always there your all stars 🥰

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

I am a happy customer

My first order and I was impressed with the spead of the postage and good packaging. The products arrived in perfect condition. The shipping documentation had a personal, hand written thank you on it which made me smile.

June 1, 2024
Rated 5 out of 5 stars

Perfect order 5 stars

Easy order process, quick delivery, securely parcelled for shipping, lovely hand written note thanking me for buying from the sellers small business. I will absolutely buy from this seller again.

May 30, 2024
Rated 5 out of 5 stars

A great volumiser for fine flat hair.

This powder really makes your hair look much fuller . It does leave a residue in your hair so you can’t run your fingers through your hair, however it feels better than wearing hair lacquer and it really transforms the volume. I will wear it on day/ night outs.

May 24, 2024
Rated 5 out of 5 stars

Amazing

Fast delivery, lovely personalised note & wee sample. Will order again! <3

May 3, 2024
Rated 5 out of 5 stars

Cut and comour

I had a colour and cut today with Lisa at snip its and as always had a good experience. I would recommend her to anyone

May 8, 2024
Unprompted review
Rated 3 out of 5 stars

Terrible Experience

She was lovely and very kind,however the job just wasn’t done properly to the standard I payed the amount… I went to the wedding and I was disgusted with my hair because there was so much dye left on my skin.. there was white hairs left it was on my clothes and somehow on my hands the job just felt so undone.. the last time i got it done it was fine and i had no complaints however i just wasn’t happy.

April 24, 2024
Unprompted review
Snip-its of West End logo

Reply from Snip-its of West End

At Snip-its of West end Customer service is at the heart of everything that we do, when you run a small business it is so upsetting when you receive an unwarranted and unkind review. I am of course sorry that you feel that your service was below standard but I am aware that there were underlying factures regarding your service on this day which greatly impacted my stylist being able to offer the service that she would normally strive to provide in my Salon. Please do not hesitate to contact me as I would love the opportunity to discuss this situation with you personally and prevent it from happening again moving forward.

Rated 5 out of 5 stars

What a pleasure

Very pleased with the service and the products are excellent. Very quick delivery and very professional. This is the 2nd time I’ve purchased and will most certainly make more purchases.

April 26, 2024
Rated 5 out of 5 stars

Wonderful people

Wonderful people. Very helpful, nice and knowledgable. Highly recommend the Snip-it's of West End

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

GHD hair brush

I ordered a GHD hair brush and it was dispatched the same day and delivered within the stated time. Unfortunately I ordered the wrong size and returned it and a prompt refund was issued. I then ordered the correct size which again was despatched the same day and delivered as promised. Well done to Angela who organised it all. I hope your small business thrives as you are really putting a big effort into customer satisfaction. I also received some nice small samples which was very kind.

April 12, 2024

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