Snowballs Underwear Reviews 

60
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Comfortable and great fitting underwear. I use them for my sauna sessions. Very easy to place the cooling pack which lasts for my whole 20 minute session. Would buy again.

Rated 5 out of 5 stars

Great experience, quick shipping and they fit great! They were purchased for post-vasectomy wear and they have been totally perfect. Soft and comfortable, sturdy, and very supportive. The multiple ice... See more

Rated 4 out of 5 stars

Comfortable underwear, ordered a size up based on others comments. Only wish is the band around the waist was a bit tighter as it tends to slip down. The rest of the underwear fits good. Was worried a... See more

Rated 4 out of 5 stars

Very innovative product! I would love to see the material and fit change a bit. I love the material and fit of seperatec underwear...if you could incorporate your ice pack pouch into their underwear i... See more

Company details

  1. Health & Medical

Information provided by various external sources

Snowballs™ is a scientifically backed cooling underwear that was conceived as a natural fertility aid for men, and can also help relieve scrotal pain.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

60 reviews

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No recent history of asking for reviews

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4.3

All reviews

(60)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

Underwear is great

Underwear is great, but the cold packs do not stay cool long enough after 5-10 min max they are warm

February 15, 2021
Snowballs Underwear logo

Reply from Snowballs Underwear

Thanks for your order, Kyle. We've never seen packs get warm that quickly. Please email us via our site, and we'll send you some more.

Rated 3 out of 5 stars

Do you want the good news or the bad news first?

From the wife...He said the underwear is comfortable. However it goes downhill from there. The ice packs that came in the set only stay cold for a handful of minutes. (A disappointingly short amount of time.) The instant freeze ice packs stay cold for approximately 15 minutes after initially breaking and activating them. But when you re-freeze them, they’re completely solid and SO cold he refers to them “solid patties of testicular death”. He had to remove them after a few minutes because they were so cold they hurt. 🤷🏻‍♀️ But as I said, the underwear are comfortable. Three ⭐️ ⭐️ ⭐️

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

I am very hopeful these will help…

I am very hopeful these will help improve my sperm count. I haven't been able to test that yet. But I do think it has improved my testosterone level because I have had an increased libido.

September 20, 2020
Unprompted review
Rated 1 out of 5 stars

Please don’t spend money on it

The idea of this underwear is Genius but they don’t work the underwear fabric is to thick to transfer cool to the skin. The ice pack are to thin so they don’t stay cool for more than 10 minutes it’s was a wasting of money And unfortunately when I try to contact the company they don’t leave phone number on their website only email and when I emailed them They did not respond What’s said about this That the people who make a purchase from this website are usually desperate and trying everything that might help them get Pregnency so they’re willing to spend any amount of money.
It’s wasting of money and so disappointed

July 3, 2020
Unprompted review
Snowballs Underwear logo

Reply from Snowballs Underwear

We're sorry you're not happy with your Snowballs, Shani. We responded to your email on Jun 20, 2020 at 3:39 PM. This is what we said:

"Thanks for your message, Shani. We’re sorry you're not happy with your Snowballs and are happy to refund anything returned to us unused, in the condition in which it was sent out. Please just enclose a note with your order number and send to:

OUR ADDRESS

Please also be sure to ship in outer packaging so that our packaging is not damaged in the post.

All the best,

The Snowballs Guys"

That return policy is still in effect if you'd like to return your Snowballs.

Rated 5 out of 5 stars

Creative product but likely just save your money

The payment and shipping were easy of course. The actual product is cool but I don’t see how practical it is. After an 30 minutes the ice packs begin to melt. After 3-4 change outs, they create a wing shaped wet print in the underwear. Lol. If you brought refill packs to work in an icebox and changed them out 2x an hour this could be an effective therapy. Other than that, I get equally effective relief from an Ace cold pack held to my balls after work. I’ll keep trying it out but if I had the chance I’d save my money. The underwear are decent quality, a little tight. They feel ok but tend to ride up the legs and wedgie on me.

May 21, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered these over a month ago and…

I ordered these over a month ago and haven’t had any update about my order, shipping or dispatch note. Snowballs has taken my money, but hasn’t actually let me know if they’ve done anything about my order yet. If you’d like to get in touch with me, that would be great.

May 17, 2020
Unprompted review
Snowballs Underwear logo

Reply from Snowballs Underwear

Hi Matthew. We shipped the day of your order, and you should have received an email confirmation of this. With the virus, shipments to Australia are taking a bit longer. Please contact us at contact@snowballsunderwear.com so that we can send you the tracking number and help you resolve the problem without publicly revealing your personal information. In the meantime we'll put in a request to the postal service for any further information they can provide.

FURTHER UPDATE: The package arrived and is moving in Australia as of May 2. COVID-19 has delayed some shipments, and we apologize for that, but please contact us if you haven't seen anything by the end of this week, and we'll reship or reimburse. Thanks.

Rated 4 out of 5 stars

10/10 Comfort, 6/10 Cooling Time

Most comfortable and form-fitting briefs I’ve ever owned. The fit is perfect after washing and drying once with heat.

The only downside is the cooling packs do not tend to last 30 minutes as indicated; closer to 10-15. I do love wearing them and enjoy the practice of cooling though. I will likely be buying extra cooling packs so I can use 2 at a time.

May 16, 2020
Unprompted review
Rated 4 out of 5 stars

Innovative-Lacking Comfort

Very innovative product! I would love to see the material and fit change a bit. I love the material and fit of seperatec underwear...if you could incorporate your ice pack pouch into their underwear it would be awesome! Overall a product that works but leaves a lot to be desired in the comfort department. Example: it’s a whole routine for me to change into snowballs underwear after getting home from the gym in order to ice because I don’t like the harsh threads and cut of the briefs. It would be really convenient to be able to wear comfortable underwear all day and slip a ice pack in when ready rather than having to change.

March 24, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered first December

Ordered first December. Received email confirmation of order. No further notification or correspondance. 3 months later, still my products have not arrived.
Emailed to the company asking to let me know the status - still no update. If I do not hear anything, I will ask for a refund, else then the only way forward is a chargeback.

March 6, 2020
Unprompted review
Snowballs Underwear logo

Reply from Snowballs Underwear

We responded within 24 hours of the customer alerting us to this problem, which was due to a delivery error. The error was not ours, but it should not have happened, and we immediately sent out an expedited replacement. A delivery attempt was made 24 hours after that, and the customer then received their Snowballs. Occasionally packages are lost, but we do everything in our power to rectify those situations for our customers, just as we did in this case. We hope you'll be happy with your Snowballs and regret the inconvenience.

Rated 2 out of 5 stars

The quality is good but they didn’t work

The quality is good but the legs were so small my husband could barely get them on. The ice packs didn’t last more than 5 minutes either. He also said his jock strap provided more support and couldn’t use the underwear without having the jockstrap as well. Overall it just wasn’t for him but he said they were soft material.

February 17, 2020
Unprompted review
Snowballs Underwear logo

Reply from Snowballs Underwear

Thanks for your review, Anna. When put in the freezer, the ice packs really should stay cool for about 30 minutes. Could we send you some more packs to try?

Rated 4 out of 5 stars

They are pretty awesomeness

They are pretty awesomeness. I only wish they stayed colder for longer and that some of the edges were smoother. Some of the seams are a little sharp and that’s scary when they’re in a delicate area.

February 15, 2020
Unprompted review
Rated 5 out of 5 stars

I like them a lot

I like them a lot! They’ve been satisfying and cooling. The underwear is comfy. They are a little shorter than I’m used to, so they ride up my thighs a bit too much, but they definitely get the job done with cooling my region.

February 2, 2020
Unprompted review
Rated 5 out of 5 stars

I love concept of these and how it all…

I love concept of these and how it all works! There are a few things that I find uncomfortable, like the legs being a little short and riding up and the tag (which of course comes off fairly easy). But as far as my satisfaction, it’s 100% love these underwear and I’m hoping that it will help my fertility issues as described!!! Thank you for all your help!!

January 24, 2020
Unprompted review
Rated 4 out of 5 stars

Very fitting

The comments stated they would fit tight and to size up, but they fit really really tight. Went one size up, probably should have went 2 sizes up. Bought it in hopes to increase sperm count, only time will tell. Otherwise definitely work as intended.

January 13, 2020
Unprompted review

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