snowcity inc Reviews 

192
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

We purchased several large teal blue double grommet panels for an area that sees maybe 2-3 hours of sun per day. Within 5-6 weeks they were completely faded on parts of the panels that were facing ou... See more

Rated 1 out of 5 stars

Florida resident. Purchased outdoor curtains for the pool cage area. Over the course of 12 months, purchased 7 of the brown 100" x 84". Curtains faded to light brown within a few months. I could... See more

Rated 1 out of 5 stars

We bought our curtains in May of last year (10months) and almost all of the curtains are losing the plastic rings that hold them on the curtain rod. We have contacted Snowcity multiple times and they... See more

Company replied

Rated 1 out of 5 stars

Trying to return curtains for a refund, I was given an address in China. ROBBERY

Company details

  1. Curtain Store

Written by the company

SNOWCITY INC is home to an exclusive assortment of top quality outdoor curtains, drapery, accessories for your patio, porch, gazebo and more. We offer an easy-to-navigate hub to an extensive, inspired array of additional outdoor-leisure products for e-shoppers of distinguished tastes. Find curtains & drapes at Snowcity. Enjoy Free Shipping & browse our great selection of curtains in every size, color, and fabric! Shop Now on our official store(https://snowcityshop.com/).


Contact info

1.4

Bad

TrustScore 1.5 out of 5

192 reviews

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No recent history of asking for reviews

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1.4

All reviews

(192)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

We had to pay to ship curtains back to…

We had to pay to ship curtains back to Snow City.
Also, their shipping is incredibly slow.

We would not recommend this company.

December 21, 2020
snowcity inc logo

Reply from snowcity inc

Hi Kevin,
Sorry for the inconvenience. We will improve the shipping service.

Sincerely
Snowcity

Rated 5 out of 5 stars

Right on time

they said 5-7 days and it was a total of 6 and ehe counts the day I ordered them I was very impressed with they're service, and although I haven't hung the curtains yet they look to be great quality.

December 20, 2020
Rated 4 out of 5 stars

Good product

Good product, shipped within 7 days. Some slight flaws in the fabric but otherwise very good. Does what it is intended for.

December 20, 2020
Rated 5 out of 5 stars

I ordered some curtains with ring the…

I ordered some curtains with ring the top and bottom in green and they showed up and were beautiful. The only problem is I measured wrong and therefore they didn’t fit. When I called to ask if I could return them they basically gave me the size I wanted for less than half price and let me keep the ones I have. I think that’s great customer service and we’re really pleased with the product finish and color. We now have plans to use the ones I miss ordered on a different section of the deck. We are very grateful!

December 18, 2020
Rated 1 out of 5 stars

I have not yet received my order.

I have not yet received my order, but they have been paid. I tried get an update on my order, it sends me to Krystal I guess a person or computer site that doesn’t respond. I hope I get my order, and then I will not order again from this company

December 18, 2020
snowcity inc logo

Reply from snowcity inc

Hi Vicky,
I checked this order with UPS, it was delivered 01/04/2021. Sorry for the inconvenience. We will improve the shipping service.

Sincerely
Snowcity

Rated 1 out of 5 stars

Scam

The curtains are not holding up in weather. I contacted company within 30 days for refund.. but the live chat goes unanswered as well ad their phone lines. This company seems like a scam, and I would not trust to ever do business with them.

December 15, 2020
Unprompted review
snowcity inc logo

Reply from snowcity inc

Hi,
Sorry for the inconvenience. We will improve the quality of our products and provide more convenient services.

Sincerely
Snowcity

Rated 5 out of 5 stars

Excellent!!!

beautiful quality curtains. they were better quality than expected, and change the entire look of the room. gives a cold room a feeling if warmth. I highly recommend them!

December 15, 2020
Unprompted review
Rated 4 out of 5 stars

Excellent quality

Slight misunderstanding during the order process but oh my gosh these curtains are beautiful! Well worth any wait.

December 15, 2020
Unprompted review
Rated 5 out of 5 stars

These curatins are EVERYTHING

These curatins are EVERYTHING! We just screened in our deck and was looking for options to provide more privacy and block the sun and snow. We special ordered and they arrived in a timely fashion. The colors are magnificent! We have received so many compliments!! I highly recommend these curatins!! I really wish I could post a picture!!

December 14, 2020
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE

I absolutely LOVE, LOVE my SnowCity.com curtains!! They have Indoor/ Outdoor Curtains in an array of sizes and beautiful colors! The Outdoor Curtains that I purchased are Waterproof, Mold proof and they are the same color on both sides of the curtain... (So No Ugly Side). You and your family will enjoy them being the same color inside and out. These curtains were and are still my "Best Buy" of the year (2020)!! If you would like to add to your gazebo or patio privacy and/or heat reducing curtains then contact SNOWCITY.COM You will find they are well made and the fabric is light, yet durable and strong.

Thanks!

Kim Mulcahy
Scottsdale, AZ

December 13, 2020
Unprompted review

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