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Snowtart Reviews 421

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TrustScore 4 out of 5

4.1

Winter sport Store
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Rated 5 out of 5 stars

This was my first purchase from Snowtart and will not be my last. The helmet that I ordered was among the best-priced online. The order arrived very quickly ( two days, if I remember correctly),... See more

Rated 5 out of 5 stars

I bought Union Strata bindings in orange. Product arrived extremely quickly (I think possibly 2 days) and item (and packaging) in pristine condition. Also excellent price! Email correspondence did k... See more

Rated 5 out of 5 stars

I ordered a snowboard for my daughter's 16th bday. Ordered from the website but quickly learned I needed to use the Ebay site for shipping to the US. I had absolutely no problems with ordering or pay... See more

Rated 3 out of 5 stars

The item arrived a couple of days later than was supposed to. The link they sent to track the order didn't update at all (courier:Assendia) I had to find by myself a different website to track my o... See more

Company details

  1. Winter sport Store

Information provided by various external sources

Snowtart is an snowboard store that was formed in 2011. Frustrated with so few stores in the South East outside of London we started our own! We stock snowboards from Capita and Libtech as well as Union Bindings. Our clothing range includes ColourWear, 686, ThirtyTwo and Westbeach. We offer next day free shipping to the UK on all products and dispatch worldwide. All UK orders placed by 4pm are usually sent the same day and most mainland UK orders are delivered next-day. We aim to give all customers a great experience whilst shopping with us.

Contact info

4.1

Great

TrustScore 4 out of 5

421 reviews

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Rated 5 out of 5 stars

Snowboard gloves crab grab

Snowboard gloves crab grab, as described, excellent product, great quality, competitive price. Excellent web site, quick delivery, great choice of products, good packaging very pleased would definitely recommend.

January 20, 2020
Unprompted review
Rated 5 out of 5 stars

great service

Super fast delivery to the uk, emails kept me alerted, great price and product would definitely use again.

January 16, 2020
Unprompted review
Rated 1 out of 5 stars

Not notified about stock issue cancellation and no reply to email

Ordered some snow trousers on Tuesday the 7th and delivery time was meant to be 1-3 business days which suited me as I needed them the next week for a ski trip.

After 3 business days I emailed them (on Friday) as I had not got an email saying they had been dispatched so thought there might have been a problem. I replied to the confirmation of payment email (sent by their support email address so I assumed this was the best way to email them) asking when the item would be dispatched as I needed them for the next week. I didn't get a reply so on Tuesday (today) I rang them up and found out there had been a stock issue and they weren't coming. They said they had notified me by email but I have double checked and there was no email about it.

I understand that things happen but since they didn't notify me the order wasn't coming and I only found out a week later by ringing them, I now don't have time to order others so I'm going to have to by some out there which is going to cost me. Although from the other reviews (if they aren't all fake) it seems like this kind of service isn't usual and I got unlucky. Just make sure you ring them rather than emailing them

January 14, 2020
Unprompted review

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