Great website easy to navigate a substantial choice lots of offers and very good prices. Ordering is easy. I think the points/reward system is a good incentive and you can quite quickly achieve enough... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I reviewed snus a few months ago and gave them a 1 star because i had some issues. The issues i had where resolved and i updated the review to a 4. Since then i have been using them regularly... See more
Company replied
I don't often leave reviews but when a service is as good as Snus Vikings provide I think it should be commended. I switched to them from another company more than a year ago. I place my order and I g... See more
Company replied
One of the best customer service I’ve come across. They’re super responsive, helpful, and really take the time to solve any issues or questions. It’s clear they care about their customers. Add that to... See more
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Company details
Written by the company
At Snus Vikings, we're more than just a retailer – we're your partner in the journey towards a smoke-free life. With a mission to support individuals worldwide in breaking free from the grip of traditional smoking, we offer a curated selection of legal nicotine pouch products. Our commitment to providing healthier alternatives stems from our belief in the transformative power of choice. Embracing innovation and quality, our products are meticulously crafted to offer a satisfying experience without tobacco. Join us in redefining nicotine consumption for a healthier, smoke-free future, both in the UK and around the globe.
Contact info
Liberty House, 30 Whitchurch Lane, HA8 6LE, London, United Kingdom
- info@snusvikings.com
- snusvikings.co.uk
4.8
Excellent
176 reviews
Hasn’t replied to negative reviews
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One day delivery for a non extortionate…
One day delivery for a non extortionate price! Great products which come in discreet packaging and even comes with haribos and a sticker! Will be buying a lot from here in the future! Definitely recommend!
January 24, 2025
Unprompted review
Reply from Snus Vikings
Hi Jenson,
Thank you for taking the time to share your feedback. We really appreciate it.
We're delighted to hear that you were happy with the next day delivery, pricing, and the discreet packaging. It’s great to know the extra Haribos and sticker were a nice touch as well.
Thank you for your recommendation and support. We look forward to serving you again soon.
Warm regards
Yale
Snus Vikings
Reply from Snus Vikings
Hi Will,
Thank you for taking the time to share your feedback. We really appreciate it.
We're pleased to hear that you were happy with the service and that you’ll be using us again. It’s great to know you had a positive experience with us.
Thank you for your support and we look forward to serving you again soon.
Warm regards
Yale
Snus Vikings
Outstanding - above and beyond customer service
Outstanding customer service
I had an issue with my order (not the fault of Snus Vikings, but with delivery carrier). I contacted Snus Vikings and their customer service was excellent, above and beyond.
Their products are always fantastic.
Highly recommended.
January 22, 2025
Unprompted review
Reply from Snus Vikings
Hi Paul,
Thank you for taking the time to share your feedback. We really appreciate it.
We're delighted to hear that our team was able to assist you and help resolve the issue with the delivery. It’s great to know you’ve been consistently happy with the products as well.
Thank you for your recommendation and continued support. We look forward to serving you again soon.
Warm regards
Yale
Snus Vikings
Order was great
Order was great! Unfortunately, one product was damaged, which isn’t their fault at all. It’s the fault of the killa brand. They sent me a mysterious product, which I said, “Surprise me!” The service was top-class, and I definitely recommend them. Peace and love to the Snus family.
January 22, 2025
Unprompted review
Reply from Snus Vikings
Hi Nathan,
Thank you for taking the time to share your feedback. We really appreciate it.
We're glad to hear that you were happy with the overall service and that you enjoyed the surprise product. We’re sorry to hear that one of the items arrived damaged, but we appreciate your understanding.
Thank you for your recommendation and support. We look forward to serving you again soon.
Warm regards
Yale
Snus Vikings
Brilliant
Ordered to the wrong address by accident and contacted them via email at around 11pm address was changed almost instantly! 10/10 customer service
January 15, 2025
Unprompted review
Reply from Snus Vikings
Hi Ollie,
Thank you for taking the time to share your feedback. We really appreciate it.
We're delighted to hear that the issue with the delivery address was resolved quickly for you. Providing fast and helpful customer support is something we always aim for.
Thank you for your support and we look forward to serving you again soon.
Warm regards
Yale
Snus Vikings
Amazing customer service.
Amazing customer service and responsiveness, reached out with a mishap in shipping and was responded to with a refund and explanation ( partially my own fault tbh). Definitely sticking with these guys.
January 14, 2025
Unprompted review
Reply from Snus Vikings
Hi Miles,
Thank you for taking the time to share your feedback. We really appreciate it.
We're glad to hear that our team was able to help resolve the shipping issue and that you were happy with the support provided. It’s great to know the situation was handled clearly and promptly.
Thank you for your support and we’re pleased to have you with us. We look forward to serving you again soon.
Warm regards
Yale
Snus Vikings
Really great service from Snusvikings
Really great service from Adrian at snusvikings had issue with delivery (my end) and had contact made via WhatsApp as my email inbox was full within mins of sending my request. This show a company who will go the extra mile to make sure that you’re looked after and well informed.
Thankyou to the team
January 7, 2025
Unprompted review
Reply from Snus Vikings
Hi Kieron,
Thank you for taking the time to share your feedback. We really appreciate it.
We're delighted to hear that Adrian was able to assist you and help resolve the delivery issue quickly. Going the extra mile to make sure our customers are supported and well informed is something we always aim for.
Thank you for your kind words and support. We look forward to serving you again soon.
Warm regards
Yale
Snus Vikings
Reply from Snus Vikings
Hi Bobby,
Thank you for taking the time to share your feedback. We really appreciate it.
We're delighted to hear that you’re happy with our service. Providing great customer support is something we always aim for.
Thank you for your support and we look forward to serving you again soon.
Warm regards
Yale
Snus Vikings
Couldnt think of a complaint if i wanted to
Order off them all the time 0 complaints
Always deliver next day when possible
Great customer service and high quality products
January 4, 2025
Unprompted review
Reply from Snus Vikings
Hi Kenzie,
Thank you for taking the time to share your feedback. We really appreciate your continued support.
We're delighted to hear that you’ve had such consistently positive experiences with us and that our next day delivery, customer service, and product quality have met your expectations.
Thank you for your support and we look forward to serving you again soon.
Warm regards
Yale
Snus Vikings
Reply from Snus Vikings
Hi Daniel,
Thank you for taking the time to share your feedback. We really appreciate it.
We're pleased to hear that you were happy with the quick shipping and the free sweets. It’s great to know you had a positive experience with us.
Thank you for your support and we look forward to serving you again soon.
Warm regards
Yale
Snus Vikings
False Advertising
Ordered this because of the next day delivery the site advertises. It’s been four days and still don’t have it.
December 30, 2024
Reply from Snus Vikings
Dear Stella,
Thank you for taking the time to share your review. We truly value your feedback and appreciate you reaching out.
During the busy festive period and Bank Holidays, delays can unfortunately occur due to significant backlogs in mail processing and limited collection and posting days. While we always aim to ensure deliveries are made on time, these external factors can occasionally cause unavoidable disruptions.
Under normal circumstances, our next-day delivery service maintains an exceptionally high success rate, as reflected in the majority of our customer reviews. We are proud of this track record and remain committed to providing reliable and efficient service.
For more details, please feel free to refer to our Shipping Policy page.
Thank you again for your understanding and support.
Best regards,
Felix
Snus Vikings
Brilliant
Quick, cheap and reliable. Great selection too. Only place I go for my snus now.
December 16, 2024
Reply from Snus Vikings
Hi Luke!
Thank you so much for your wonderful feedback! We're thrilled to hear that you find our service quick, affordable, and reliable, and that our selection meets your needs.
It's fantastic to know we're your go-to choice for snus – we truly value your continued support.
Looking forward to serving you again soon!
Warm regards,
Adrian
Snus Vikings
Reply from Snus Vikings
Dear Rhys,
Thank you for your feedback! We're thrilled to hear you’re enjoying our range of flavours – we take pride in offering a wide selection to suit every taste.
We look forward to serving you again soon!
Warm regards,
Adrian
Snus Vikings
Only company I use
Only company I use, used so many others but you don't get the service anywhere else like you do at snusviking always happy to answer messages in the chat option and fairly quick too, great delivery system and very reliable, often have seasonal discounts on already discounted prices
December 29, 2024
Unprompted review
Reply from Snus Vikings
Hi Dylan!
Thank you so much for your kind words – it really means a lot to us! We're glad to hear you’re happy with our service, quick replies on chat, and reliable deliveries. We always try our best to keep things running smoothly and make sure our customers feel valued.
It’s also great to know you’re enjoying the seasonal discounts – who doesn’t love a good deal?
Thanks again for your support, and we can’t wait to see you back soon!
Warm regards,
Adrian
Snus Vikings
Snus Vikings 👍
Always brilliant service from this company. From ordering to delivery, can’t fault them. Products are always perfect. On an out of 10 rating, Snus Vikings would be 11+. Also love the Haribo tokens😁
December 16, 2024
Reply from Snus Vikings
Hi Ian,
Thank you so much for your amazing review! Hearing that you’d rate us an 11+ out of 10 genuinely made our day. We're thrilled you're happy with our service, from ordering to delivery, and that our products continue to meet your expectations.
And of course, we’re glad you enjoy the Haribo tokens – a little sweet treat always goes a long way! 😁
Looking forward to your next order.
Warm regards,
Adrian
Snus Vikings
Reply from Snus Vikings
Hi Sharon,
Thank you for your kind words! It’s great to hear your order arrived so quickly and everything was spot on.
We really appreciate your support and look forward to your next visit!
Warm regards,
Adrian
Snus Vikings
Reply from Snus Vikings
Hi Aqib,
Really appreciate your kind words! It’s fantastic to hear you’d recommend us – that’s the best compliment we could ask for.
Hope to see you back again soon!
Warm regards,
Adrian
Snus Vikings
Reply from Snus Vikings
Hi Catherine,
Thank you for your lovely review! It’s great to hear you found ordering so easy and the delivery quick. We’re thrilled everything was perfect for you.
Looking forward to your next order!
Warm regards,
Adrian
Snus Vikings
Great service
No issues, really straightforward. They offer a lot of brands and delivered next day even during Christmas periods with no delivery charge, I am really impressed with the service!
December 21, 2024
Unprompted review
Reply from Snus Vikings
Hi Saul,
Thank you so much for your kind words! We’re really pleased to hear you had such a smooth experience, especially during the busy Christmas period. Next-day delivery with no charge is something we’re proud to offer, and it’s fantastic to know it made a difference for you.
Looking forward to your next order!
Warm regards,
Adrian
Snus Vikings
Best in the game
Quick delivery, quick customer service, quick everything. Nothing bad I can say about the lads over at snus vikings. Always do great deals aswell. Absolute legends
December 12, 2024
Unprompted review
Reply from Snus Vikings
Hi Daniel,
Wow, what an incredible review – thank you so much! We’re buzzing to hear you’re happy with our delivery, customer service, and deals. It’s always our goal to keep things smooth and straightforward for our customers.
Absolute legend yourself for taking the time to share this – we can’t wait to see you back soon!
Warm regards,
Adrian
Snus Vikings
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