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See what reviewers are saying

Rated 5 out of 5 stars

I had the pleasure of having Ann-Marie over at Soaposh do my soap cosmetic safety assesment and she was AMAZING! Ann-Marie answered all my 10 million questions in a quick and timely mannor and to say... See more

Rated 5 out of 5 stars

Easy to find the products on the website, Technical Info available, good quality products that were well packaged and arrived safely in good condition.

Rated 5 out of 5 stars

I was hesitant about ordering with this company as Google turned up some reports that were worrying. I needn't have worried as every order I have placed has been fulfilled and when an item wasn't in s... See more

Rated 5 out of 5 stars

Effort to accommodate me in Europe was above and beyond! Re-packed my order for a friend to carry in cabin luggage because of restrictions on liquid weights!

Company details

  1. Beauty & Well-being

Information provided by various external sources

We are a company based in Cornwall experienced in manufacturing and selling our own hand crafted soaps and body products to the public.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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Rated 4 out of 5 stars

Fast dispatch from Soaposh

Fast dispatch from Soaposh, thank you. Unfortunately the delivery service was poor. For that reason probably wouldn’t buy again.

October 30, 2023
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Reply from Soaposh

Hi, I am so sorry Parcel Force missed you on the first day, I know they did leave a card to let you know they had your package and would be dropping it at your local Post Office. It seems they didn't do this in a timely manner, we even rang your Post Office on day two to request they check for it. We have therefore filed a complaint with Parcel Force, apologies again.

Rated 5 out of 5 stars

My go to supplier, extremely reliable

Been using soaposh for years for my supplies. Excellent service, fast delivery, great range of supplies at very competitive prices. They are now my regular supplier. Highly recommend.

October 26, 2023
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Reply from Soaposh

Thank you so much for this feedback. We always try to do the best for our customers, including keeping prices as low as possible and free quick delivery. Keeping you guys in business keeps us in business :-)

Rated 5 out of 5 stars

none-standard delivery…

Because of none-standard delivery zones, I had a few emails with staff to sort out costs. Great to work with, speedy delivery. Have been buying the same soap materials since 2016 and have always found what I need is in stock and the same quality. Keep up the good work.

September 10, 2023
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Reply from Soaposh

I'm really pleased we could help. Some deliveries do take a bit more work but we will always do our best to accommodate our customers.

Rated 5 out of 5 stars

Had a great experience with this…

Had a great experience with this company so far. Fast delivery, top notch customer service, very pleased!

September 6, 2023
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Reply from Soaposh

That's so nice to hear, we love to help. Keeping you guys in business keeps us in business. Thanks for sharing.

Rated 5 out of 5 stars

Easy, fast, accurate

Easy to order, fast delivery, product as described.

August 30, 2023
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Reply from Soaposh

Thanks for the lovely review and for taking the time to share it, we do appreciate it.

Rated 5 out of 5 stars

The colours are great

The colours are great, the delivery was quick and we will definitely be using again

August 8, 2023
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Reply from Soaposh

We are really pleased you loved our colours :-)

Rated 5 out of 5 stars

Absolutely amazing as always

After a parcel force screw up with my delivery, the team managed to get the parcel driver to recollect and deliver back to me on same day, but the driver had other ideas.

Finally got soap on Monday just gone

August 17, 2023
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Reply from Soaposh

Glad it all arrived in the end :-)

Rated 5 out of 5 stars

Great prices

Great prices, quick delivery. Thank you! Amazing products.

August 15, 2023
Unprompted review
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Reply from Soaposh

Brilliant, thanks for leaving feedback :-)

Rated 5 out of 5 stars

Me again, repeat customer ")

Me again, back after another purchase. I don't have the words to say just how brilliant they are and the lengths they go to for their clients! Im a return customer, and i can say Soaposh are Second to none. Seriously a lovely, helpful company who's always happy to answer any questions and give as much encouragement as they can. Thank you so much for all you guys do.

July 18, 2023
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Reply from Soaposh

Thanks for the glowing feedback Chris, always happy to do what we can to help our customers :-)

Rated 5 out of 5 stars

Excellent local service

Excellent local service. Got me out of a hole and quickly! Thank you so much :)

July 6, 2023
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Reply from Soaposh

You are very welcome, glad we could help. Anytime you need anything just let us know. we can even deliver for you free of charge.

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