From the packaging to the inside card describing the small soaps everything is well considered and I enjoyed opening my package so much I want to order more. The soaps are divine in color and scent.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The quality of these soaps is incredible - they smell fantastic, very natural, not 'perfumey' or fake, and they leave my skin feeling great. Even my fiance tried them and switched over immediately. Th... See more
The bubble bath powder is one of our favourite products - a little goes a loooong way and makes soooo many bubbles. The bath is a beautiful fun colour and the smell is pleasant and not overwhelming. W... See more
Soap so co are the best soaps around! Such gorgeous pieces, they are meant to be displayed! They also have such tantalizing scents, and most importantly they make my skin feel amazing. I love that the... See more
Company details
- #4 of 13 best companies in Cosmetics Store
Written by the company
We are a small batch artisanal soap company based in Edmonton, Alberta. We strongly value making conscious choices towards living a more sustainable, healthy and positive lifestyle. Every handcrafted bar of soap is 100% Vegan and every bar is Cruelty-free.
Contact info
4.8
Excellent
149 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Their soap is an experience the colors and scents are nothing short of uplifting.
From the packaging to the inside card describing the small soaps everything is well considered and I enjoyed opening my package so much I want to order more. The soaps are divine in color and scent.
March 23, 2026
I love the smells of the soaps
I love the smells of the soaps, they are also gentle. They do not hurt any private parts. 😉
January 6, 2026
Fantastic product
Fantastic product. I have sensitive skin and have issue with the soap. Doesn’t leave a residue, lathers well, great designs, and not heavily scented like many others.
January 5, 2026
Soap So Co. is a great local business
I have been purchasing with Soap So Co. from the days when they started selling their products at The Bountiful Market. I’m one of the OG customers. I tried their Meditate Soap which is great for very dry skin. In addition, I can’t use products with a lot of scent & perfumes. It has been a wonderful product for me. I will continue to purchase this bar soap, as long as it is available to me. Plus, I love supporting local businesses.
December 21, 2025
Unprompted review
Lovely Soap
The website is easy to review and arrange for a shipment which arrives in a reasonable amount of time.
I spoke to Ian and he was friendly, professional and helpful.
The soap is lovely!
December 4, 2025
These bubbles are excellent
The bubble bath powder is one of our favourite products - a little goes a loooong way and makes soooo many bubbles. The bath is a beautiful fun colour and the smell is pleasant and not overwhelming. We also enjoy the soaps - fun and beautiful colours, lovely scents, and not drying on the skin.
November 26, 2025
I love your merchandise going to be…
I love your merchandise going to be giving them to my kids in their stockings not kids grown-ups
November 26, 2025
Great experience overall!
The website was very easy to navigate, the reviews left by other buyers were honest and helped me make my purchase, and the company took the time to thank us for our large order. And we were happy to support local! Overall, ordering from Soap Co Co was a great experience.
November 17, 2025
Beautiful soap
November 5, 2025
I really love the smell and feel of…
I really love the smell and feel of this soap. They make my skin smell and look great. Harvest is by far my favorite scent.
October 21, 2025
ORDER# 1040
I placed this order through one of the social media apps and after the further review, it seems that I have been scammed so I’ve turned this over to my bank and they’re taking care of it. With that being said please disregard my original ONE star review Thanks Soapsoco, for assistance with this issue.
ORDER# 1040
I placed an order on September 17. I received an email saying my order had been received but as of October 14, I have heard nothing received nothing but you got my money. I have sent several emails requesting the status of my order and have heard nothing please someone respond to me as soon as possible.
September 16, 2025
Unprompted review
Reply from Soap So Co.
Hi Chelle,
We’ve looked into this and unfortunately have no record of any order with the number or details mentioned in your review — nor have we received any emails from you under that name or order number. We take customer service seriously and respond promptly to all genuine inquiries, so this claim does not match any verified transactions in our system.
If you did place an order, please reach out to us directly at info@soapsoco.com with your confirmation email or the name and email address used so we can investigate further.
At this time, we believe this review may have been made in error or is not related to a genuine purchase from Soap So Co.
Thank you,
Soap So Co.
I love this soap
I love this soap! It's the only soap that doesn't dry out my hands. I will only use this soap now.
July 25, 2025
First time purchase joy
First off, love the products, the price of the sample soap pack, and the lovely welcome note and gratitude email. Happy to support a Canadian business. It was a great experience and I am already planning my next gift purchase.
June 26, 2025
My favourite soap
Great smells, great soap! I love the bars, and the hand soap and bubble bath are also amazing!
June 17, 2025
Prompt attention to glitch
Prompt attention to glitch. Lovely products. Locally produced.
June 18, 2025
awesome products and service
While searching online for local products, I came across this company—and it truly felt like discovering a hidden gem. The website was easy to navigate, the soap descriptions and customer reviews were very helpful, and my order arrived right on time. I also appreciated the discount offered. Seeing and smelling the soaps in person was another delightful experience!
June 19, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.