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Soapsupply Reviews 389

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TrustScore 5 out of 5

4.8

Dye Store
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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are exactly as described and often exceed expectations. Many appreciate the excellent service, highlighting the efficiency and professionalism experienced with each order. The delivery service is frequently commended for being fast, prompt, and reliable, with many receiving their orders quickly and well-packaged. However, some customers mentioned issues with product identification, stating that there was no clear labeling on their items. A few also noted discrepancies in product weight, with one instance of an order being under the specified amount. Additionally, some reviewers received products that did not match their expectations regarding texture or form, requiring further processing before use.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers consistently praise the excellent quality,... See more

Delivery service

Customers consistently note positive experiences with delivery services. Reviewers frequently praise the fast... See more

Quality

Customers consistently report positive experiences with product quality. Many reviewers praise the high... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the great communication, fast... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the ease of ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been really happy with this company’s soap-making supplies. The ingredients are always high quality, fresh, and exactly as described. Everything arrives well packaged and on time, which makes it... See more

Rated 5 out of 5 stars

Due to an error on my part Royal Mail said they wouldn’t deliver my parcel and they had to return it to sender. I emailed the company asking for them to resend it when they got it. But instead of wait... See more

Rated 5 out of 5 stars

We have ordered a couple of times from soap supply, they are quick to get your order to you with next day delivery. Communication through messaging on whatsapp is faultless and always happy to help. W... See more

Rated 5 out of 5 stars

Great service, I ordered several times online and every time it went through fine.one time I had some problems with my card so I called up and they were very polite and told me where I was going wron... See more

Company details

  1. Dye Store

Written by the company

Come to us for all your wholesale soap need. We are the biggies and oldest supplier of Mimosa Hostilis in the UK. Best quality and Price in the UK. Accept no Imitations

Contact info

4.8

Excellent

TrustScore 5 out of 5

389 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent products and fast delivery!

I had a great experience with Soapsupply. The quality of the products exceeded my expectations
everything smelled amazing, was beautifully packaged, and felt premium.
Delivery was quick and well-tracked, and customer service was friendly and responsive.
I'll definitely be ordering again. Highly recommend for anyone looking for high-quality soap and bath
essential

January 25, 2025
Rated 5 out of 5 stars

Great customer service

Due to an error on my part Royal Mail said they wouldn’t deliver my parcel and they had to return it to sender. I emailed the company asking for them to resend it when they got it. But instead of waiting for it to return they sent out a new one straight away! This is fantastic customer service and I’ll definitely be coming back here again. The new one got delivered today and it looks great, exactly what I needed so yeah definitely 5 stars

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, next day delivery had to phone regards a payment and if it was revived on there end, got a hold of James no problem and he answered my questions and kept me in the loop. 5 stars. Woody

June 25, 2025

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