SocialDrift Reviews 64

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I used SocialDrift for four months. Was a bit dissapointed when they pivoted to an optimization platform, but stuck around because they provided a good service.

Rated 1 out of 5 stars

HORRENDOUS, AVOID AT ALL COSTS, is my advice. I am based in the UK, paid for a month and received an awful service. It doesn't actually do anything. Takes hours to update after you post someth... See more

Rated 5 out of 5 stars

I used SocialDrift for 2 months since their optimization pivot. I received good value for the money spent. But now that I have a hang of what I can do to improve my Instagram content, I won't be using... See more

Rated 5 out of 5 stars

I was subscribed to SocialDrift's annual plan, and it just ended. My experience with them was better than most services I've used.

Company details

  1. Media & Publishing

Information provided by various external sources

Increase your Instagram audience organically using smart automation. Get more REAL followers, likes and comments for your Instagram account.


Contact info

3.9

Great

TrustScore 4 out of 5

64 reviews

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3.9

All reviews

(64)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Used SocialDrift for 4 months

I used SocialDrift for four months. Was a bit dissapointed when they pivoted to an optimization platform, but stuck around because they provided a good service.

November 21, 2018
Unprompted review
Rated 5 out of 5 stars

Was Worth It

I was subscribed to SocialDrift's annual plan, and it just ended. My experience with them was better than most services I've used.

November 20, 2018
Unprompted review
Rated 1 out of 5 stars

HORRENDOUS

HORRENDOUS, AVOID AT ALL COSTS, is my advice. I am based in the UK, paid for a month and received an awful service. It doesn't actually do anything. Takes hours to update after you post something on Instagram and then it only give basic information like, 'this is your most popular post'. Wow, like I couldn't figure that out myself.

When I contacted 'customer service live chat' to enquire further, to say they were nothing but rude is an understatement.... and they take at least two days to reply every time. It certainly is not ‘live chat’. It seems like it is run by about two or three people who manually do everything.

I requested a refund and after a few rude messages they finally agreed. They said it would be in my account within 5 working days...that message to me was on November 1st...it is now November 19th and there is still no refund in my account. They are also now ignoring my messages since then.

I don't normally post reviews as I usually give people and companies the benefit of the doubt if thing go wrong…. I only post when I receive an absolute abominable service, and this is one of them.

Don’t waste your money.

November 19, 2018
Unprompted review
Rated 5 out of 5 stars

Unique Insights

I used SocialDrift for 2 months since their optimization pivot. I received good value for the money spent. But now that I have a hang of what I can do to improve my Instagram content, I won't be using the tool anymore.

November 9, 2018
Unprompted review
Rated 5 out of 5 stars

Def Helps.

Listening to SocialDrift's personalized insights have def helped me with my growing my pages.

October 27, 2018
Unprompted review
Rated 5 out of 5 stars

Effective insights.

I run a boutique social media agency, and the insights SD provided helps with the instagram reports i write up for my clients every month.

October 22, 2018
Unprompted review
Rated 1 out of 5 stars

The company is fake and will not give a refund

The company is fake. Their website promises services that they no longer provide such as automation. Once I paid for a month, I realized it wasn't doing anything, so I canceled immediately. I did a quick google search and turns out they have been shut down! I contacted customer service and this was the response " Hi there! I apologize for the delay in response.

I am very sorry about that confusion.

You can cancel your subscription at anytime on your account's settings page by clicking on the 'Cancel account' button. This will automatically end your subscription at that moment.

Once you have, please reach back out to us and we will send in a refund request for you! "

This was in August, it is now October and no one has reached out to me regarding a refund. I reported it to my credit card company and SocialDrift has also not responded to them.

October 20, 2018
Unprompted review

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