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See what reviewers are saying

Rated 1 out of 5 stars

Really scam company they don't even care about their customers and they only say "give us your IG, we can handle all of operations that is gonna get you real followers" really I can't see any follower... See more

Rated 2 out of 5 stars

I have emailed about the fact that I cannot access the platform and have received no response... I also contacted you to tell you that when I was filling out information the survey paused and it sto... See more

Company replied

Rated 4 out of 5 stars

As an entrepreneur of 2 businesses, I wear alot of hats. I realized for my new business that I needed to hire someone to help build my instagram following with followers that had a common interest in... See more

Rated 1 out of 5 stars

questweber.com are spammers who've been spamming non stop, with no regards of the law, common sense, decency - all the traits of scammers, typical to the company such as quest weber as well as thei... See more

Company replied

Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really scam company they don't even…

Really scam company they don't even care about their customers and they only say "give us your IG, we can handle all of operations that is gonna get you real followers" really I can't see any follower cause I got blocked by Instagram itself. How scammers you are give my money back!!

November 22, 2020
Unprompted review
Rated 1 out of 5 stars

Cold e-mails to use their service..

Cold e-mails to use their service... Do not trust this company.

October 20, 2019
Unprompted review
Social Empire logo

Reply from Social Empire

Hi, we have never sent any cold emails and your review has nothing to do with our services. Sounds like you may be our competitor or left a review on the wrong company. Please consider removing your false review. Thanks!

Rated 1 out of 5 stars

THEY HAVE DONE NOTHING BUT HARRASS ME…

THEY HAVE DONE NOTHING BUT HARRASS ME TO SIGN UP TO THEIR SCAMMY iNSTAGRAM FOLLOWERS BOOST SCHEMES.

INSTAGRAM DOESN'T WORK LIKE THAT AND IT CAN HAVE YOU REPORTED AS A FAKE PROFILE.

AVOID THESE SCAMMERS AT ALL COST!

October 16, 2019
Unprompted review
Social Empire logo

Reply from Social Empire

Hi, we have never sent you any emails and your review has nothing to do with our services. Sounds like you may be our competitor or left a review on the wrong company. Please consider removing your false review. Thanks!

Rated 1 out of 5 stars

Super disappointed with this company

Super disappointed with this company, they used my comments on posts that make me look really mean and heartless. Women talking about loss of a baby or PPD and they’re like “nice dress” 😒😒 I’m so upset I trusted this company with my name. Do not use them

October 12, 2019
Unprompted review
Social Empire logo

Reply from Social Empire

Hi Storm, We understand your concern. As a refresher, we have targeted and engaged with your audience based on the search criteria and content provided by you. Upon reviewing your campaign, we see it has been running as per your requirements. We advise you to review our response and update your campaign requirements as per our suggestion and consider correcting your review. If you need help with anything else, please contact our support team instead of rushing to leave a negative and inaccurate review.

We’re pretty much always working but our support desk is closed in the evenings and on weekends. Most requests received during business hours receive a reply within 48 business hours. Requests opened outside of business hours are usually responded to the following business day.

Rated 1 out of 5 stars

Not professional

I have not used this company because they have no good reviews but they keep leaving me unwanted cold emails. I have had 4 so far within under two weeks. Unprofessional

UPDATE- they have now replied to me basically saying I am a competitor... I am not involved In social media marketing at all, so not a competitor ... just shows more lack of professionalism instead of dealing with the problems, they are making untrue statements and passing blame. This is a honest review and I will attach pictures if necessary.

September 26, 2019
Unprompted review
Social Empire logo

Reply from Social Empire

Hi Ashley, we have never sent any cold emails and your review has nothing to do with our services. Sounds like you may be our competitor or left a review on a wrong company. Please consider removing your false review. Thanks!

Rated 1 out of 5 stars

Leaves cold emails

Keeps leaving me cold emails even when i said i was not interested.they will probably try to flag my review as well but i have proof that i have dealt with them. i am not removing my review ether!!! I have screenshots of you hounding me with emails social uplifted!!! Nice try!!

September 25, 2019
Unprompted review
Rated 1 out of 5 stars

questweber.com are spammers who've…

questweber.com are spammers who've been spamming non stop, with no regards of the law, common sense, decency - all the traits of scammers, typical to the company such as quest weber as well as their other scam and spam company socialempire.co and www. socialempire.com

If you google, they have 100s of negative reviews, 100s of seem like obvious fake reviews. And if that doesn't bother you, do know that what they are selling is illegal and also immoral as well. All of these(their) companies are pure scam ventures and I urge people to stay away or at least find one of 100s of more reputable ones

September 13, 2019
Unprompted review
Social Empire logo

Reply from Social Empire

Hi Demia, I see you are not our customer and have never used our service and you left a review on the wrong company. Your review has nothing to do with our services. Please remove it.

So that you know, you can send your complaint directly to the sender or report it as spam.

Rated 2 out of 5 stars

They replied and I am giving them one more try

I have emailed about the fact that I cannot access the platform and have received no response... I also contacted you to tell you that when I was filling out information the survey paused and it stopped me from completing the setup and I have heard nothing from support...

I am editing this comment to say they did follow back after my first review and gave me access to update my page. Will see what happens in the next month to better review.

March 19, 2019
Unprompted review
Social Empire logo

Reply from Social Empire

Hi Lina, Thank you for taking the time to leave a review. We apologize for the issues you had. We respond to all inquiries and support tickets within 24 business hours. Please check your spam folder if you have not received our emails in your inbox and consider correcting your review.

Rated 1 out of 5 stars

I was excited about this and tried to…

I was excited about this and tried to purchase about 10x without success. I reached out to help person many times with no reply. Too bad I was eager to try this out.

February 21, 2019
Unprompted review
Social Empire logo

Reply from Social Empire

Hi Anna,

We respond to all inquiries and support tickets within 24 business hours. Please check your spam folder if you have not received our emails in your inbox and consider correcting your review.

Rated 4 out of 5 stars

Responsive Collaborators

As an entrepreneur of 2 businesses, I wear alot of hats. I realized for my new business that I needed to hire someone to help build my instagram following with followers that had a common interest in my business. When I have had issues, the folks at social empire have been very responsive to adjust what they were doing to better fir my needes

February 17, 2019
Unprompted review
Rated 1 out of 5 stars

GOT ME BACKLISTED BY IG AND UNABLE TO…

GOT ME BACKLISTED BY IG AND UNABLE TO @TAG TAGABLE PEOPLE AND THEN WOULDN'T DO ANYTHING TO RESOLVE OTHER THAN SAY SORRY YOUR SOL AND WE DONT KNOW HOW TO SOLVE THE PROBLEM YET THEY STILL ARE POSTING ON MY BEHALF.

February 13, 2019
Unprompted review
Social Empire logo

Reply from Social Empire

Hi Chris, Seems you have purchased our growth marketing plan for your Instagram account @Fortworthtoday and we have never received any message about your issue until today and we have never responded to you nor posted any content on your behalf as described in your review. Also the issue has nothing to do with the service provided. Please consider correcting your review and if you need any assistance, you know you can email us at support@socialempire.co.

Rated 1 out of 5 stars

Worst ever

Worst ever. I have had very few followers. I also was very clear about only Australian followers and non-business profiles. They have nearly all been international and business'.

February 13, 2019
Unprompted review
Social Empire logo

Reply from Social Empire

Hi EBL, so that you know we target audience based on the search criteria provided by our customers and we have suggested updating your campaign to tighten up your targeting for the campaign. If you need any further clarification, you know you can email us at support@socialempire.co. Please consider correcting your review.

Rated 2 out of 5 stars

Not worth the money or headache

Waste of time and frankly a waste of money. My IG account was constantly blocked and I was unable to comment or like posts. I hired a different company two years ago and NEVER had this problem. All I got was 700 followers in a month. And for the money I spent that’s ridiculous.
And lastly, I paid for my one month subscription on the 14th and it started on the 17th of the month. They wanted to cut it off on the 14th of the following month. Made no sense. When I raised the question, they responded with this:

Hello,

We're a monthly subscription company, and unused days from your plan do not roll over to your next billing cycle.

Your campaign will start usually within 2 to 3 business days, sometimes sooner, after receipt of the payment & your complete form. If unexpected delays in your form submission or account verification process pop out and if it's our fault, we will extend the expiration date. Otherwise, we will not be responsible for any delay because we incur costs to maintain your saved data and reserve your ability to use our resources.

However, we will add extra 3 days as a one-time courtesy.

Best regards,

Blah, blah, blah....just give me the three days you obviously owe me. “As a one-time courtesy” Pfft!
Give me a break.

NOT WORTH THE MONEY AND NOT WORTH THE HASSLE. FIND ANOTHER COMPANY!

January 27, 2019
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam.
Paid for 100 followers for an organic bump and I gained over 300 immediately then lost them ALL Within 48 hours.
For anybody trying to organically grow their IG and supplement it with these services, gaining hundreds and losing hundreds in a day when your following is still small makes everything look suspicious.
Avoid at all costs.
edit: The Company tried to FLAG my review for being fake. Good try, but my experience happened as stated. Over delivered on followers from fake looking accounts then lost every single one within 2 days.

January 23, 2019
Unprompted review
Social Empire logo

Reply from Social Empire

The reviewer has never purchased from us but keep leaving false reviews.

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