Amazing service. Owner gave me personalised instructions and ran backend tests just to help me out. Thanks guys much appreciated.
Company replied
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See what reviewers are saying
I have been using Sociocs for about a month now and I love it. The platform is easy to use and the customer service is amazing. I have been able to create a very personal relationship with my customer... See more
Company replied
Allows rapid secure text messaging from my computer or mobile app to patients and also patients can send a copy of the insurance id securely. so easy to use and I was able to get up and running in no... See more
Company replied
Sociocs is a well built tool that makes bidirectional communication with clients easy. It has the right amount of features for a great price whether you need one on on interactions or bulk messaging.... See more
Company replied
Company details
- Software Company
- also in
- CRM Provider
Written by the company
Handle business texting, messaging app conversations, online reviews & questions, social media comments & replies, contact form submissions using a single tool.
Contact info
Ahmedabad, India
- hello@sociocs.com
- sociocs.com
4.5
Excellent
40 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Sociocs has helped us to gain more…
Sociocs has helped us to gain more reviews regardless of positive or negative and it has helped us to listen to customers feedback and improve on it. One of the best investment from my org. Has been delivering new features and fixing any bugs that are reported on timely fashion.
April 22, 2023
Reply from Sociocs
Thank you so much for your encouraging feedback. We are happy to see that you took the right approach of building real customer reviews using Sociocs notifications. It takes time, but you kept going with patience and persistence, and are now benefiting from the positive outcome for your business.
everything good..
March 18, 2023
Wonderful customer service
Wonderful customer service. I’m a non technical user that was working with their api to send information from another program over.
Was frustrated that it wasn’t working, and when I emailed support they coordinated with me to understand the problem, and troubleshoot. They even provided alternative solutions and fixed items on their end to make it work.
10/10
March 18, 2023
Unprompted review
Reply from Sociocs
It is a pleasure to have you on the Sociocs platform. Your cooperation and support during the resolution is much appreciated. Thank you.
Great Customer communication tool!
I have been using Sociocs for about a month now and I love it. The platform is easy to use and the customer service is amazing. I have been able to create a very personal relationship with my customers through this tool. It is also so much more affordable than other customer communication tools.
November 15, 2022
Reply from Sociocs
It is a pleasure to have you on the platform. Thank you for your review.
Greatly reduce the time for the front…
Greatly reduce the time for the front desk! We had a lot of no-shows and missed appointments. Using sociocs helps us to streamline appointment confirmation and allow customers to reschedule without having to go back & forth. Excellent product and user experience.
November 21, 2022
Unprompted review
Reply from Sociocs
Eric,
We are very happy to find out about the benefits you're getting from Sociocs. Thank you for the review.
Great interface
Great interface! Using this to work withh twilo cuts my outgoing MMS by 70%!
Upgrading my acct now.
July 11, 2022
Reply from Sociocs
We are very glad to know that it helped with reducing your MMS cost. Thank you for sharing and we appreciate your business.
Works for our business
Sociocs works good for our customer interaction needs.
Their team is very helpful in making accommodation as per our needs. We are happy with this software.
April 26, 2022
Reply from Sociocs
We appreciate your positive feedback. Thank you.
it look expensive
April 24, 2022
Reply from Sociocs
Thank you for taking time for posting a review.
We are sorry to hear you are concerned regarding the pricing. We believe we are offering the most competitive pricing in this segment. Please send an email to hello@sociocs.com to see if we can resolve any confusion on this matter.
Wow!
Not many companies actually listen to feedback, much less actually implement it. This team is incredible. I gave feedback and 2 days later had a solution to my problem. I can tell they really care and are working hard to win!
April 7, 2022
Reply from Sociocs
Michael,
We are glad that we were able to offer a quick solution to your problem, and appreciate the positive feedback. Thank you for being a Sociocs customer.
very stupid!
March 2, 2022
Reply from Sociocs
We are very to sorry to hear about your negative experience. If possible, please send an email to hello@sociocs.com with the details so that we can try to make it better for you, and other customers. Thank you.
Great work! Highly recommended.
The program is highly customizable and easy to learn! It is a very powerful tool for customer engagement.
January 25, 2022
Reply from Sociocs
Every positive experience encourages us to do even better. Thank you so much!
Allows rapid secure text messaging from…
Allows rapid secure text messaging from my computer or mobile app to patients and also patients can send a copy of the insurance id securely. so easy to use and I was able to get up and running in no time. patient satisfaction has gone up and staff is super happy and much more productive because they are able to chat with multiple patients at once instead of phone calls. No show and cancellation has gone down. one of the best & easy to use patient engagement system I have seen.
July 6, 2021
Reply from Sociocs
Thank you so much for your positive feedback. 🙏
The best app so far for business that I…
The best app so far for business that I have used. It incredible easy to use and makes my job easy to reply to reviews send follow ups and complete many other tasks! Love it!!
June 27, 2021
Reply from Sociocs
We appreciate you signing up on our service, and very glad that you found it useful for your needs. Thank you for joining our platform, and we wish you best for your business growth.
Sociocs has been great!
Sociocs has been great!
They have been responsive to feedback and requests and the platform will give us an opportunity to streamline our customer facing workflow.
March 25, 2021
Reply from Sociocs
John,
Thank you for your positive feedback. We wish you success with your growing business, and are always open to any suggestions you may have to serve your business better.
Reply from Sociocs
GoGerms Go,
Thank you for using our service, and a 5 start review.
Sociocs is very user friendly and easy…
Sociocs is very user friendly and easy to use. We have been using the services for the last 12 months and It helps us greatly to reduce no-show appointments, increase google review, and improve overall patient satisfaction because the patient can get in touch with the back-office anytime and get an immediate response back.
February 10, 2021
Reply from Sociocs
Thanks Adrian. We are very happy to hear that you have found Sociocs helpful for your business.
I found their services excellent and it…
I found their services excellent and it is easy to use.
I am using it as contact form for my static HTML site. With Google recaptcha I have found this is best solution.
Thanks.
February 10, 2021
Reply from Sociocs
Thank you for your positive feedback.
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