Just seen that they are arguing on Twitter with someone and they are being unprofessional by calling them names and swearing in their posts. This screams of childish behaviour!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
they get 5 star for two reasons, one their socks are VERY good quality, they have clearly used very good cotton and machines to create these. 2nd, the customer service, i had an issue with my order,... See more
Company replied
Superb socks and quick delivery. Having dealt with this company since 2021, the consistent level of service, quality of product and speed of delivery has compelled me to write a review. I ha... See more
Another parcel has arrived from Sock Council and, having been buying from them about a year, I am a firm convert. Their socks are of the highest quality and I haven't seen such a great range of design... See more
4.2
Great
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service as always
Great service as always. Have several pairs of Socks and hats - quality is fantastic. 100% recommend
September 4, 2024
Unprompted review
Ordered socks for myself & for a mate’s…
Ordered socks for myself & for a mate’s birthday pressy. Very happy with both items and the quick turnaround time. An excellent service and products that I’d recommend to anyone. Many thanks Sock Council!
September 13, 2024
Unprompted review
Outstanding product and service
Outstanding product and service. Wee bonus of some stickers in there too. Top class
August 31, 2024
Unprompted review
Good quality material and great detail…
Good quality material and great detail to design. will definitely purchase from here again!! 🧦👌
July 24, 2024
Unprompted review
Great quality socks
Great quality socks, great designs! Arrived quickly, would definitely recommend 👍
September 10, 2024
Unprompted review
The socks were very bitter
The socks were very bitter, crumbled apart at the first sign of bad weather. Left me with a really sickly feeling after dealing with them.
September 6, 2024
Unprompted review
Reply from sockcouncil.com
This is clearly an attempt to harm the business from someone who declines to provide more information.
A 5-star business
I have purchased from Sock Council and have been delighted with the service and the quality of the products ordered. A great business. Thank you.
March 31, 2024
Unprompted review
Reply from sockcouncil.com
Thanks, very pleased you like them!!
Extremely reasonable socks
Ordered quality socks. Got quality socks.
Ordered 29.02, received 08.03.
In Austria, post-Brexit.
March 8, 2024
Unprompted review
Reply from sockcouncil.com
Thanks, very pleased you like them!
Quality socks
Quality socks, fantastic designs, really personal service and prompt too.
Thank you!
June 14, 2024
Unprompted review
Reply from sockcouncil.com
Thanks, very pleased you like them!
I’ve purchased from Sock Council…
I’ve purchased from Sock Council multiple times over the years, the socks are great quality and always received them quickly! The sports socks are particularly exceptional!
June 3, 2024
Unprompted review
Reply from sockcouncil.com
Thanks, very pleased you like them!
The best socks
I have bought several pairs of socks from sock council. Always impressed with quality. Delivery is always quick and always well packed with freebie stickers thrown in.
Will keep coming back !
April 1, 2024
Unprompted review
Reply from sockcouncil.com
Thank you Chris. Really pleased you like the socks and extras.
Faultless purchase & delivery
Faultless purchase & delivery - items arrived into Switzerland on time (not usual since Brexit!). Happy to do business with again.
May 1, 2024
Unprompted review
Reply from sockcouncil.com
Many thanks Ramon, really pleased you enjoyed the product and experience.
Great products and service
Great products and service. Have several pairs of socks and hats - quality is superb. highly recommend
May 1, 2024
Unprompted review
Reply from sockcouncil.com
Many thanks Paul, pleased you like what we do!
Fantastic socks
Fantastic socks. Very well made. You won’t find any other socks as good as these.
Service was great. Delivery rapid.
Bought socks as gifts for friends, who have gone on to buy more.
I understand company makes regular donations to charity too.
April 26, 2024
Unprompted review
Reply from sockcouncil.com
Thanks Elaine, really pleased you like them!
Good experience
Good quality product - Ferdinand Bobbie hat - arrived quickly, kept shape and colours when washed. Recommended.
February 14, 2024
Unprompted review
Reply from sockcouncil.com
Many thanks Michael, we're pleased you're happy with the product!
Don't deal with these clowns
Don't deal with these clowns. Rubbish products and service.
February 13, 2024
Unprompted review
Reply from sockcouncil.com
Hi Sue, we can't find an order that you have made with us under your name. Can you provide an order number please? We can find no order on sockcouncil.com under the name Sue Nicholls.
Very Poor Quality
January 11, 2024
Unprompted review
Reply from sockcouncil.com
We can find no order or email correspondence with a Stuart Fairfield. Can you please provide an order number so we might review this?
STEER WELL CLEAR IF YOU EXPECT ANY POST…
STEER WELL CLEAR IF YOU EXPECT ANY POST PURCHASE CUSTOMER CARE.
I bought two pairs of the Intercity socks. One for a friend - the other for me. They looked good and were unique. Wore them once a month from May to December once per month. That's 8-9 times - and 8-9 washes. One sock fell apart. Cost £9.99 (for the pair that I kept).
I don't normally complaint about something so trivial as a pair of socks - but did so due to them being not exactly cheap.
I emailed the owner a photo expecting back a simple 'sorry - here's a refund or exchange, please send the good back'. I was gobsmacked when the refusal came back (with no name on the email).
When I said that I would consider taking the matter to my credit card company as a dispute for charge-back (faulty goods), the owner responded simply with the one liner (and again, no name) - "do what you want mate!".
Will not use again.
January 20, 2024
Unprompted review
Reply from sockcouncil.com
Hi, we asked you follow our Returns Policy for inspection in line with UK online sales law and you declined to return the item you claim was faulty, instead threatening to contact your card company. We will always inspect items where there is no obvious manufacturing error. If there is an obvious manufacturing error (incredibly rare) we will immediately send a new pair. Instead of working within our published policies you decided to threaten to take the issue to your card issuer (you did not do this). This matter could have been easily resolved had you followed our policies. Only you know why you chose to not raise a charge back or return the item instead leaving a negative review. We would also question the expectation to get a refund after wearing socks from May to December (7 months), with one pair being absolutely fine. We do not insure socks against wearer damage and we don't think most reasonable people would expect a brand new pair of socks after this timescale and without any inspection. We have sold thousands of pairs of these socks without this issue appearing to other people. We follow our policies and we ask customers to do the same within UK sales law and as the vast majority of retailers do.
Fantastic product and service
Fantastic product and service. Loved the socks and will be ordering more. Have a look you won’t be disappointed.
December 22, 2023
Unprompted review
Reply from sockcouncil.com
Thank you John.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.