I opened the FAQ, cashier and bonus page before doing anything. Three different places, three slightly different explanations for withdrawal time. One says up to 24 hours, another says 72, support sai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Seriously, the dark mode interface makes those late-night sessions so much easier on the eyes.
Finally, a dark mode UI that doesn't strain your eyes during those late-night sessions.
Doge coin transactions clear almost instantly, which is a massive plus for crypto users.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On mobile data the lobby kept reloading…
On mobile data the lobby kept reloading after every filter change. I was only trying to find Gonzo's Quest, and the search reset three times.
the deposit history page shows the last…
the deposit history page shows the last 3 months and nothing before that, so when i wanted to work out what id put in since january i had to ask support, and they said they cannot provide statements.
Support ignored my question
Support ignored my question. I asked live chat which document was holding up my verification. The agent sent instructions for resetting my password, so I explained the issue again… and received the same password instructions. At that point the chat was doing more harm than good. I disliked having my actual problem ignored while support repeatedly answered a completely different question.
once I registered
once I registered, recently played forgot half my sessions.
A slot froze on my break
A slot froze on my break, costing me the round.
My reload bonus showed different games…
My reload bonus showed different games after activation.
A deposit cap that renews on a rolling…
A deposit cap that renews on a rolling 7 days rather than a fixed week isn't the same thing at all, and the screen calls both weekly without distinguishing. Mine renewed 3 days earlier than I had counted.
the person who handled it was helpful…
the person who handled it was helpful and the tool was simple enough...
but nothing told me the first withdrawal would need documents at all.
had that been on the deposit screen i would have done it on day one, not day nine.
The annoying part was Fire Joker…
The annoying part was Fire Joker counted only 5% towards wagering. It stayed that way after refresh, which made no sense — seriously?
Autoplay settings reset after every…
Autoplay settings reset after every page change
I turned it off twice, then watched it flip back on when the lobby reloaded. That is the sort of glitch that makes me tense. brilliant… another tiny rule discovered after the money left
Asked twice about wagering
Asked twice about wagering, still confused.
Bonus expiry was displayed prior to…
Bonus expiry was displayed prior to activation, thankfully.
Megan from support looked at my changed…
Megan from support looked at my changed promotion terms and gave me a different answer from the previous agent. That didn't address the actual problem.
Two different wagering figures for one…
Two different wagering figures for one offer, both official.
deposit question got sorted thru chat.
My open banking deposit posted
My open banking deposit posted, but the balance stayed unchanged
Big Bass Bonanza froze twice.
the self exclusion form fails on submit…
the self exclusion form fails on submit when the reason box is empty, and doesnt say the box is required. so you fill the lot in, submit, get a red banner with no words in it, and start over.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







