Sofa Bargain Reviews 

Martins, vvald thankyou very much, very lovely , efficient and kind people, made the installation very stress free, big boss , these guys deserve a raise!

Peter & Lucas great service

verry good service. martin and vald

Peter and Lucas did an amazing job and were very polite

Peter and Lucas provided a great service delivering our sofa big thanks to the guys

Peter and Lucas fit the couch quickly and efficiently

Still waiting for refund 1 month after cancellations. Reported to bank and trading standards - DO NOT USE THIS COMPANY

As of 28th August, I am still awaiting a refund from Sofa Bargains. The order didn't come, so I decided to cancel and I'm STILL waiting for a refund since 4th August. Appalling. I've reported them to the bank and trading standards. They are literally robbing customers.

They responded to this review here, but didn't contact me at all. They have done nothing at all to rectify the situation. Nothing.

Orignal delivery time stated of 4 - 8 weeks. When the 8 weeks was up, I hadn't heard from them. Chased to them to be told my sofa is running late and 'should' be with us in another month.

I asked for a firm delivery date as 'should be ready' isn't really acceptable. Been waiting 9.5 weeks now and still not even the courtesy of an update. I've contacted their customer service team, who are now ignoring my requests to give me a firm delivery date otherwise, I'd like to cancel my order. No updates, no replies to emails or no apology for the poor service. And no confirmation that I've requested a cancellation and a refund. I'll be taking it up with my bank now as this isn't acceptable.

I can't comment on the quality of the products as it hasn't been received!

UPDATE based on reply from Sofa Bargain: I was finally updated that there are severe delays. I choose to cancel and take a refund - for which I am still waiting and now I am being ignored about the refund! Your finance department hasn't had the common courtesy to reply to me giving me a firm date. It's just honestly going from bad to worse! I ordered on 1st June, cancelled on 4th August and yet, I still don't have my money back.

The order number is 33660. But your customer service team have my details - I've emailed them many times.

I really am not the sort of person to leave bad review, but your service towards us has been absolutely appalling and you still have my money. Just because as a company you legally have 14 days to action it, doesn't mean you should hang it out for 14 days. Particularly, when I cancelled on the 4th, and you didn't even confirm the cancellation until the 10th.

Peter and Lucas were really nice and they helped with putting my sofa together. They arrived right on time, I recommend both of them.

Martin and Vvald were excellent, professional, friendly, and efficient. They handled my property and sofa with great care, arrived on time, and made the whole process smooth and stress-free. I'm very pleased with the service. Thank you!

Martin and Walden did a very good job installing my sofa. Kind and respectful lads.

Great experience

Peter and Lucas the delivery drivers was amazing so fast putting the sofa together!

Martin and simon have provided us with a really great service, very polite and very good job

Simon and Martin was amazing, quick assembly and great attitude. Best delivery guys ever!

Very bad quality sofa and after service. Sofa was collected over two weeks ago and a full refund was promised within 14 working days however still awaiting a refund and now being told there is no timescale. The live chat agents js keep saying they have reached out to the finance team. Looks like they are trying to hold onto customers cash for as long as they can. Poor poor company. Stay clear

All as it should be,regular updates, making sure by the seller that it will fit

The delivery was delayed over a month

Simon and Martin did a good job.They did all I would have liked them to do in this delivery. Well done guys.

Simon and Martin did a great job as they had to climb up 3 flights of stairs with my sofas and not a single scratch. They were very friendly as well and happy to help.