Sofaland  Reviews 

255
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I bought a sofa and loveseat here, and I got great customer service in the Edmonton west end location. The product is also really good. It's been a couple of years now, and it's still holding up well.... See more

Rated 5 out of 5 stars

The best experience ever at Sofa Land South Common yesterday. Shirley was absolutely amazing, totally engaged in helping us either then or later. No pressure whatsoever, how refreshing on our furnitur... See more

Rated 1 out of 5 stars

Worst customer service ever- could have bought a better product at Walmart ( dining set - paid almost 4000$ ) (CUSTOM) finish peeling and anything that comes into contact with surface scratches the... See more

Rated 5 out of 5 stars

Ordered 3 seater and large chair at Warrington showroom. Didn't have the colour I wanted on display but was shown the colour in another design. Quality of service was quick and efficient and all q... See more

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3.7

Average

TrustScore 3.5 out of 5

255 reviews

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3.7

All reviews

(255)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Probably the best service I have had. Not only was the sofa delivered to the room but it was put together for me and the boxes were taken away. The delivery men were polite, friendly and efficient. Impressed with the sofa too good quality at a good price, happy with the entire experience.

July 31, 2015
Unprompted review
Rated 5 out of 5 stars

excellent service

Sofaland kept me informed as to the progress of my order and as to the delivery time .The driver phoned prior to delivery and did a walk through on arrival to assess the access .They laid down a floor protector as we had just had our floors renovated .All in all a very pleasing experience very helpful and accommodating.

July 28, 2015
Unprompted review
Rated 5 out of 5 stars

Great sofa at affordable price.

This is a nice company to deal with and I am very pleased with the Chesterfield sofa I purchased. The ordering process was fine but if I'm being ultra critical arranging delivery was not so. The issue was that there was no facility to leave a message or speak to someone when phoning the delivery department to speak to one person named, so delivery was delayed as the person was never available and nobody was able to access the information. It took 1/2 dozen calls and being diverted via sales before it was sorted. So perhaps more staff who can deal with such enquires could make the whole experience perfect😊😊

July 24, 2015
Unprompted review
Rated 5 out of 5 stars

good communication and good quality item.

delivery men were very polite and efficiant.i received excellent communication on when sofa was being delivered and again closer to the arrival time.Product was of exellent quality and at a very reasonable price.Would highly recommend this retailer.

July 17, 2015
Unprompted review
Rated 5 out of 5 stars

Great service lovely sofa

Would like to say from the moment we walked into the store at Warrington to the two guys who have just installed our corner sofa the whole experience was EXCELLENT and the sofa is lovely thank you all sofaland.

July 9, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Felt totally spoiled when I bought my sofa from sofa land. Delivery was fast and very helpful. The delivery men very very helpful, careing and kind. They took all the packaging away with them.
Will use again. I would recommend this shop to all.

July 6, 2015
Unprompted review
Rated 5 out of 5 stars

Great decision to buy from Sofaland

I found this company online and didn't have the opportunity to view the product in the warehouse. When I called up to ask some questions, the staff were super helpful and friendly and inspired confidence in their product with their knowledge. After making a purchase, the delivery only took three working days and the two gentlemen that delivered were very professional despite the incredibly hot circumstances! They were fast and friendly and a great credit to their company. Overall a first class experience and the sofa's are perfect. A great decision to buy!

July 2, 2015
Unprompted review
Rated 5 out of 5 stars

Setee

We absolutely love our new setee x the delivery men were brilliant too x

July 2, 2015
Unprompted review
Rated 5 out of 5 stars

GREAT VALUE & EXCELLNET CUSTOMER SERVICE

Items I ordered are lovely & quality & price are excellent. I was well informed of delivery beforehand & the driver called me on the day to let me know when he would be arriving.

My goods were unpacked & placed where I wanted them...which I wasn't expecting at all.

Impressed, will use Sofaland again.

July 2, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic

Our new sofas were delivered in under 3 weeks. Had a call 4 days before and delivery at 8am on the day. Delivery men were friendly polite and efficient. Have recommended Sofaland to my family already. Thank you for a top service.

June 22, 2015
Unprompted review
Rated 5 out of 5 stars

Great service and product

I had a 3 seater and 2 seater recliner delivered yesterday. The products are great value for money, i received great customer service and the delivery men were polite and friendly. If anyone is thinking of buying a sofa i would recommend sofaland. Thanks sofaland

June 18, 2015
Unprompted review
Rated 5 out of 5 stars

got new sofa

got new sofa from sofa land very happy with it and lovely people to deal with definitely recommend to friends and family .

June 2, 2015
Unprompted review
Rated 5 out of 5 stars

Regent 3+2 sofa

Brilliant sofa at s fantastic price. Great delivery service. Would definitely revommend without hesitation

May 24, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service. Didn't wait to long, arrived in good time. The delivery men were very nice putt everything together and were of in no time. Thanks sofa land

May 21, 2015
Unprompted review
Rated 5 out of 5 stars

perfect

Being new to ebay i was worried about spending large amounts of money.i couldn't have been more wrong,being a single dad bringing my son up every penny counts and i got a bargain here,quality corner sofa.delivery was super fast,i was dealt with from start to finish very professionally,right down to the delivery men who were top class.thanks so much from myself and son as were cosy on our sofa.perfect!

May 7, 2015
Unprompted review

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