All good. Listing and selling all went according to plan.

Good job hope that they can speak English but except from that they’ve done a good job ! No complaints! 😊

Easy to contact and message with the pre selected texts.
Easy to list when selling.
Communication fantastic a special mention to Carly who helped me with an issue I had quickly.

If I could give it -5 I would!

Awful service. Purchase was fine, delivery men contacted me as the buyer in the morning complaining that it was a three-person job not a two-person job, which had nothing to do with me, that was booked by these people.

The delivery arrived, they couldn't get it into the location. made no effort with regards to alternative routes and simply left the sofa in the hallway blocking a vulnerable and disabled person in their bedroom. When said "you can't leave it there" we were greeted with "it doesn't fit, it's not my problem". Had to threaten to call the police to get them to move it outside and then they dumped it on the ramp of the house so the disabled person was still trapped in the house until we managed to get so help from the neighbours to remove it. We are offered the opportunity for the delivery people to come back but for obvious reasons........ we declined.

Some decipher on Facebook marketplace for more anyway so up to you if you want to waste your time with all this fuss. Get ready for the, it's not our responsibility regarding the deliveries, or you brought the wrong sofa or whatever other creativity they can come up with.

I had a very pleasant and completely hassle-free experience selling my sofa through this website. The process was smooth from start to finish — prompt payment, seamless collection, and no issues at all. I would confidently recommend this platform to anyone looking to sell furniture easily and stress-free.

I listed a very good quality sofa on this site and reduced the price all the way down to £60 purely to get rid of it, as I was getting a new one. Despite the very low price, it didn’t sell.

I received a large number of messages asking “Is this still available?” After replying and confirming that it was, most people never responded again. This happened repeatedly. It felt like a complete waste of time and, honestly, I suspect a lot of the buyers where just AI sending messages to make u feel as if you are getting intrest.

The platform needs better filtering or verification to prevent time-wasters and possible bots, as it made selling a simple item far more frustrating than it should have been.

Excellent sofa, as described
Great company such a good idea
Communication excellent, everything went as expected
Highly recommend them and I will use them again

Genuinely the best random find ever this website. The Mrs & I, were about to spend over a grand on a sofa, when Sofalistic came up, I thought I'd check to see if something similar was there - and I was THRILLED to see that there was a bigger and comfier looking sofa for a fraction of the price.

Communication was easy enough with seller, prompt acceptation, and delivered within 5 days, with help from the deliver driver to bring it into our property.

10/10 - have already recommended, and will again.

Fantastic! I was sceptical, as I had not seen or used this kind if pre loved sakes before. However from start to finish the correspondance and instructions were clearly given at every stage.
Delivery was on time as descrobed and I now have my ideal sofa at fraction of the price!
Great idea!
Great Service!
Would highly recommend! 👌👍

My sofa was delivered to a proposed buyer on 19th December and I heard nothing and did not receive any payment so I contacted Sofalistic via their ticketing system on 23rd December to find ouy what was happening. I heard nothing and assumed that this was due to the Christmas/New Year break. On 5th January i received an email stating that the buyer had raised a dispute and that an email had been sent to me on 21st December which i did not receive. I sent a response back straight away and i am still waiting for a further response even though i was advised that i would be contacted again within 48 hours. Meanwhile, my sofa is sitting in someones house somewhere in the Uk probably being used and i am getting nothing back fom this Company. This i not good customer service

Brilliant service from start to finish. Sofalistic keep you informed all the way through the selling process. The two guys that picked up the sofa were amaizing. Thankyou so much.

I put my sofa on this website just before Christmas and wasn’t really expecting a sale at all given the time of year. I had to reduce the price a bit but within a couple of weeks it sold. The pickup was very quick and efficient and payment came through almost immediately. Very happy 😊

Made selling my sofa very easy. Collection was quick. Would recommend.

We both bought and sold a sofa with Sofalistic and had a seamless experience. Really good communication, van turned up when it was supposed to, drivers helpful and polite and our new sofa is beautiful and a total bargain! No complaints at all, I have been telling everyone to use!

Really excellent idea. I was a bit skeptical but what a great idea and so easy!
Put my sofa up for sale on Tuesday, sold by Friday and collected the following Monday. Money in my account by Wednesday!
I do think there should be a ‘collection option’ and that the delivery flat fee is quite expensive.

Very easy to upload images of my sofa and really easy smooth hassle free process to sell the sofa.
When sold you pick a date for collection of the sofa. They pick it up and delivered it to its new home the same day. Fast payment process. For hassle free I highly recommend them.

I've yet to buy a sofa on here but seen lots I like at decent prices even allowing for the high delivery charge. My rating is for my user experience so far.

I haven't yet had a reply from any seller I've messaged, in some cases well over 48 hours, which is disappointing. My sense is that many sofas are no longer available and the sellers either no longer use the site and can't be bothered to reply or take down their listing. I assume anything sold would be automatically removed by the company but maybe sofas are sold on other platforms and then never delisted and are cluttering up the site giving false hope to buyers. Many sofas state they were first listed over 6 months ago, which is why I'm wondering if they are really still available.

It's annoying that messages to sellers can only be from selected templates, not free text. I understand partly why and in any case it's irrelevant if they don't reply. All I wanted to do was check if the one I was interested in was one sofa or two but that question isn't an option.

That said, I've been impressed by the responses given by Marc to any negative reviews that seem very fair and balanced. I think this is a genuine company, but I would like reassurance that listings are regularly checked for viability and removed if no longer active.

The whole process of selling our sofa was brilliant. Payment was made quickly and the process was easy.

Excellent service. Made the whole process easy.

I sold my sofa in a few days. The website is very easy to navigate, courier pick up was seamless and money received within 48 hours of collection. Would use again.