Welcoming friendly staff Excellent knowledge of products Simple instructions to follow when making a purchase Printout of your purchase information before you leave Sofology Immediate access to... See more
Company replied
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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Welcoming friendly staff Excellent knowledge of products Simple instructions to follow when making a purchase Printout of your purchase information before you leave Sofology Immediate access to... See more
Company replied
Had an amazing experience at Sofology. The team are great. Very polite and welcoming. Had great advice and lots of knowledge. Thank you for a wonderful experience.
Company replied
Amazing friendly staff. Not pushy just very helpful and knowledgeable nothing was too much trouble for the lady. I was so indecisive about fabrics and style and it was no bother. I honestly wish i... See more
Company replied
Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits. The only disappointment was nobody could expla... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, United Kingdom
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Reply from Sofology - Blackburn
Simply overall excellent customer service. We were treated with absolute respect. Not presurred or rushed and left to make our own decisions. Outstanding service

Reply from Sofology - Blackburn
Went to find a certain sofa but unfortunately it was no longer available 😢 but the salesmen were so patient with me 🤦♀️ I changed my mind right at the last minute before deposit 😱 and they never made me feel bad at all !! I am so grateful as I left knowing I had picked the right one 🤩 just the 12 week wait is going to kill me as I’m sat on garden furniture 🤣🤣🤣

Reply from Sofology - Blackburn
Excellent selection of sofa's. Friendly and knowledgeable staff.

Reply from Sofology - Blackburn
Excellent customer service, easy to get all information required and place order

Reply from Sofology - Blackburn
Bought a small side table in the end of season sale and great service of putting in my car with great care by Blackburn team member

Reply from Sofology - Blackburn
Damian at Blackburn was amazing.. remembered us from October and made the purchase very easy.

Reply from Sofology - Blackburn

Reply from Sofology - Blackburn
Pleasant Staff and staff aware of what they are talking about
Excellent customer service by Nash at Blackburn store

Reply from Sofology - Blackburn
Purchased the Paramount sofa today,Sid was very informative and helpful throughout, which made the whole process easy and reassuring. We’re really happy with both the service and the sofa.

Reply from Sofology - Blackburn
Thank you Mike for giving us the best customer service you’ve been great 👍

Reply from Sofology - Blackburn
We were left to look around store on our own but when we needed advice the assistant was really helpful. After getting some ideas and measurements we thought about the options and went back the following day to purchase. Again the assistant was amazing, talking us through the options and all the insurance etc. Brilliant service.

Reply from Sofology - Blackburn

Reply from Sofology - Blackburn
Good experience. Lovely salesman, Not pushy and found my sofa! Can’t wait till it arrives!

Reply from Sofology - Blackburn

Reply from Sofology - Blackburn
The gent who helped us was fantastic - super helpful but not pushy.
He was informative and had a lovely manner too.
We saw a sofabed that we actually liked from a shop across the road but left due to poor service…came here immediately afterwards by chance, saw a sofabed that we equally liked but literally got it because the service was miles better!

Reply from Sofology - Blackburn
Amazing staff helped us with our first purchase of a sofa Sid is amazing

Reply from Sofology - Blackburn
Really helpful service in store. Went out of his way to explore lots of options for us and materials. Made it so easy to make a decision, thank you.

Reply from Sofology - Blackburn
Nice sales person. Spoke to 2 females with respect. Answered all our questions . Didnt push us into making the purchase. Was friendly.

Reply from Sofology - Blackburn
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