Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... See more
Company replied
Location
Switch locationMiddlebrook Retail Park, BL6 6JA Bolton, GB
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See what reviewers are saying
We recently bought a sofa from Kelly and honestly couldn’t have asked for a better experience. She was friendly, down-to-earth, and had a great sense of humour, which made the whole process really... See more
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I stopped by the store about an hour before closing, and the two staff members were absolutely fantastic! They took the time to answer every single question I had and made sure we were completely... See more
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We chose the most beautiful reclining sofa with matching 2 seater & chair at the Bolton Middlebrook Sofology store today, assisted by Ellie who was so friendly, helpful & made us feel so welcome with... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Middlebrook Retail Park, BL6 6JA, Bolton, United Kingdom
4.9
Excellent
3K reviews
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Fantastic Service From Both Men
Fantastic Service From Both Men
Explained Everything Easily And Very Understanding
October 15, 2025
Reply from Sofology - Bolton
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Reply from Sofology - Bolton
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Friendly and very helpful staff
October 11, 2025
Reply from Sofology - Bolton
Thank you for sharing Holly :-)
Very prompt efficient service thankyou
October 11, 2025
Reply from Sofology - Bolton
Thank you for sharing :-)
Top drawer Company and Employee!
Ash was a great representative of Sofology and perfectly explained the sofa and it's wants and needs for care and attention. He went through all options and helped get everything sorted with delivery and access needed. Top drawer company and employee. Thank you.
October 13, 2025
Reply from Sofology - Bolton
Thank you for sharing your feedback with us. We're thrilled to hear about your positive experience with Ash at Sofology Bolton. It's great to know he provided the information you needed and assisted with your delivery. We take pride in our team, and your kind words and perfect rating mean a lot to us. We look forward to welcoming you back to our store.
Reply from Sofology - Bolton
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Customer service
Not really knowing what I really wanted Nichola was more than helpful and by the time I had purchased my sofas I felt like I knew her really well... she is a credit to your company
October 12, 2025
Reply from Sofology - Bolton
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Staff at Sofology
The Staff at Sofology Bolton were extremely helpful and listened to my queries and concerns when picking a new sofa and offered relevent advice and support. It was evident that the staff want their customers to be 100 % happy with their purchases. I would recommend to friends/family.
October 4, 2025
Reply from Sofology - Bolton
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very helpful friendly staff
Very helpful friendly staff, we had the pleasure of laura and Megan sorting our purchase out, answered all our questions and gave good advice
October 6, 2025
Reply from Sofology - Bolton
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Megan was great
Megan was great
She was concise and not pushy which is what we like. She left us alone when asked which we also appreciate.
October 6, 2025
Reply from Sofology - Bolton
Hello, thank you so much for your review. We are so happy to hear this!
Excellent service from Laura today
Excellent service from Laura today. Extremely knowledgeable and helpful. Thank you.
October 6, 2025
Reply from Sofology - Bolton
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Stress free sofa buying!
Great customer service from Sofology. Answered all our questions and made some good suggestions. Made buying a sofa stress free!
October 3, 2025
Reply from Sofology - Bolton
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Nicola (Sales Associate) was friendly…
Nicola (Sales Associate) was friendly and professional. Listened to what we wanted and gave good care tips etc
October 5, 2025
Reply from Sofology - Bolton
Hi there, thank you for taking the time to leave a 5-star review!😊
Very good service …
The experience I had in the shop was amazing the young lady knew what she was talking about with the difference leathers and didn't mind how much time it took me to decide on the colour I wanted
Everything was explained to me
Thank you to the Bolton team
I just hope everything goes aswell with the delivery
October 2, 2025
Reply from Sofology - Bolton
Hi there, thank you for taking the time to leave a 5-star review!😊
Ellie was so helpful and friendly
Ellie helped me today to order a sofa.,she was so friendly and,patient nothing was too much trouble.
Thanks Ellie
September 30, 2025
Reply from Sofology - Bolton
Thank you for your wonderful feedback! We're delighted that Ellie helped you order your sofa and provided friendly, patient service. We aim to make every customer feel valued, and it's great to know Ellie succeeded.
If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back to Sofology Bolton soon.
Highly recommend a visit to this store.
Fantastic customer service from Stuart from start to finish. Everything was fully explained regarding our purchase. Nothing was too much trouble and there was no pressure put on us to make a purchase.
I would highly recommend Stuart and he is a very knowledgeable person, very helpful, pleasant and friendly.
September 28, 2025
Reply from Sofology - Bolton
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Bolton
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent staff
Very helpful and lovely staff giving a relaxed atmosphere. Noshin at Bolton Middlebrook was excellent.
September 27, 2025
Reply from Sofology - Bolton
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Murat helped us in every way and…
Murat helped us in every way and explained everything thoroughly. He was a very good sales assistant.
September 26, 2025
Reply from Sofology - Bolton
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
I wasn't looking forward to sofa…
I wasn't looking forward to sofa shopping but it was a much nicer experience than I anticipated
September 25, 2025
Reply from Sofology - Bolton
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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