Sofology - Bolton Reviews 2,818

Great customer service, even helped entertain the kids whilst we made decisions! Can’t wait to get our new sofa and chair! Huge shout out to Harrison for his brilliant service.

Noshin was amazing. We came back especially to see her. Very helpful and knowledgable.

Ash was really helpful with our measurements and found is a perfect 4 seater sofa. Thank you!

Very helpful left us alone until we were ready the guy who sorted everything for us was very helpful his name was Ash..5 out of 5 cheers.

Great experience buying a sofa set from middlebrook. Nosheen was informative and not overbearing at all. Enjoyed the process and left feeling very confident in decision.

Friendly and helpful

Having visited countless sofa sales shops we felt Sofology had some really good quality choices at a competitive price. We were served by a lady named Noshine who was so friendly helpful. Noshine also had really good product knowledge and gave us very helpful advice. Would not hesitate to recommend, thank you so much for your help

Friendly helpful staff, Ella was relaxed and explained everything really well
The sofa is comfortable and stylish and a fabulous colour can’t wait for it to be delivered

First visit here our sales assistant Ash was very knowledgeable and polite and helpful.We bought sofa and 2 chairs

Nosheem was fantastic in store in Bolton. Thanks so much for your help.

Hi all, I’m writing this review 12 weeks after purchasing my sofa. I have still not received it and no update as to when it’s coming! The most annoying part is they “guaranteed” it me for Christmas which is a big reason in me paying so much money. I couldn’t ask family to come round when I only had 2 camping chairs for me and my girlfriend. It ruined our festive period. I’ve been on the phone 2 times since then but every time I try to speak to their shockingly bad customer service team I get pushed off and told I’ll get a phone call back in 1-5 days which both times hasn’t happened. I urge you to think about buying a sofa from this company as my experience with them has been a horrible one with still no solution.

We was servef ny Ash and he was bery helpful
Thank you Ash

I don’t like being advised during the end of the purchase process about the non refundable policy it’s disingenuous. Having to read the terms and conditions on my mobile phone is not acceptable and this was hurriedly completed with no time to make consideration to the details.

Went into store we went to the regency sofa once we were ready a gentleman called Ash showed us the sofa in detail

Relaxed
No pressure
Knowledgable

We have used this store in Bolton several times in the past so we know the quality of the furniture is good. What makes the difference is that the staff are knowledgeable and approachable but don’t follow you around the shop giving you all the time you need to decide what you want. Many thanks to Nicola who was very friendly and helpful.

Helpful staff

Great customer care from Ash, he gave us the space and time needed to decide on things, He wasn’t to pushy or in our face. Very friendly also.