Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... See more
Company replied
Location
Switch locationMiddlebrook Retail Park, BL6 6JA Bolton, GB
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See what reviewers are saying
We recently bought a sofa from Kelly and honestly couldn’t have asked for a better experience. She was friendly, down-to-earth, and had a great sense of humour, which made the whole process really... See more
Company replied
I stopped by the store about an hour before closing, and the two staff members were absolutely fantastic! They took the time to answer every single question I had and made sure we were completely... See more
Company replied
We chose the most beautiful reclining sofa with matching 2 seater & chair at the Bolton Middlebrook Sofology store today, assisted by Ellie who was so friendly, helpful & made us feel so welcome with... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Middlebrook Retail Park, BL6 6JA, Bolton, United Kingdom
4.9
Excellent
3K reviews
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My experience following my visit to Sofology
We were greeted by Megan when we entered the Sofology shop in Bolton. She was professional, clear, and took the time to answer all our questions thoroughly. She listened carefully to our needs and, without any pressure, recommended several suitable options for us to consider. As a result, we purchased a lovely suite and are very much looking forward to receiving it in April.
December 30, 2025
Reply from Sofology - Bolton
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Excellent service
Excellent service, allowed to walk around and take a good look at all sofas, all questions answered. Enjoyed the cuppa and biscuits. All and a very pleasant experience, and yes we bought our sofa! Thank you Kelly
December 30, 2025
Reply from Sofology - Bolton
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Brilliant friendly staff ….
They are brilliant friendly staff , but I have chose the wrong one , it’s my fault no 1 else’s , oooh I love the txt I received , saying it’s time to wipe over my sofa ,with the spray I bought , lolol.
February 26, 2025
Reply from Sofology - Bolton
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
Kelly was very helpful and made the…
Kelly was very helpful and made the whole process very easy.
December 29, 2025
Reply from Sofology - Bolton
Thank you so much for taking the time to share your feedback with us.
Extremely helpful and efficient staff
Megan at Sofology Middlebrook was really, friendly, accommodating and exceptionally patient as we struggled to decide on the colour choice for our chosen Sofa.
December 29, 2025
Reply from Sofology - Bolton
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent service from Noshin at Bolton
Review based on pre-delivery, Noshin is a credit to the Bolton store explained everything in detail when purchasing my Marvella sofa. Hopefully everything is good on delivery of the sofas.
December 28, 2025
Reply from Sofology - Bolton
Amazing review, thank you for taking the time to share!
Fantastic staff and comfortable sofas.
After looking around various sofa shops we felt most comfortable at Sofology. The sales staff were friendly, approachable and not pushy. We found a sofa we loved with help from Nosh. Nosh was so knowledgeable and made the process extremely enjoyable and easy.
December 28, 2025
Unprompted review
Reply from Sofology - Bolton
Hello, thank you so much for your review. We are so happy to hear this!
Ash was absolutely great
Ash was absolutely great, so lovely and helpful! Nothing was too much trouble at all. He was amazing
December 28, 2025
Reply from Sofology - Bolton
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Thank you for helping me choose the…
Thank you for helping me choose the best sofa ever
December 27, 2025
Reply from Sofology - Bolton
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
thus will be our third soda off…
thus will be our third soda off sofology service was fab thank you John (bolton store)
December 27, 2025
Reply from Sofology - Bolton
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Really good service from Nicola and no…
Really good service from Nicola and no pressure to buy
December 27, 2025
Reply from Sofology - Bolton
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very encouraging to start of with…
Very encouraging to start of with helpful throughout customer service wheni had queries about the questions that asked about i was put at ease.quickley and promptly.
December 26, 2025
Reply from Sofology - Bolton
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
A good experience spending money
A very pleasant young lady served me answered all my questions in full. Did not rush me at all took her time to make the sale a pleasant experience.
December 19, 2025
Reply from Sofology - Bolton
Thank you so much for taking the time to share your feedback with us
Visited looking for a 3 & 2 seater
Visited looking for a 3 & 2 seater couch in a green shade. Found what we liked with no pressure from sales. After measuring up at home revisited next day to order. The process was smooth and efficient. We both had a coffee and the financial side was sorted in no time. The sales member was professional and polite. Very pleasant experience.
December 17, 2025
Reply from Sofology - Bolton
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Very good experience and welcoming from…
Very good experience and welcoming from staff
December 9, 2025
Reply from Sofology - Bolton
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Reply from Sofology - Bolton
Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Bolton
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Bolton
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Bolton
Thank you for taking the time to give us your feedback. 😊
Attentive staff
Attentive staff, without being too pushy/salesy.
Ash and Harrison were very helpful.
December 7, 2025
Reply from Sofology - Bolton
Hi Jonathan, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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