Liz was amazing! I popped in initially just browsing and Liz was fantastic with me. She gave me information and listened to what I wanted. I came back at the weekend with my daughter and asked for L... See more
Company replied
Location
Switch locationUnit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR Cannock, GB
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See what reviewers are saying
We visited the sofology store in Cannock. Jess served us , after explaining to her what we were looking for she gave us a tour of the shop showing all their sofas meeting our requirements, she was ver... See more
Company replied
Good choice of goods & after finding the sofa we wanted the best thing was the person we spoke too, Jess was professional & clear in everything that was needed. All questions were answered with auth... See more
Company replied
A good selection of Sofas to choose from, no high pressure sales left alone to browse at our leisure .very helpful and knowledgeable staff especially Kim at the Cannock store who answered all or ques... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR, Cannock, United Kingdom
4.8
Excellent
3K reviews
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Great customer service
Nicole the sales representative at the store was amazing she was really informative and helpful. Her customer experience is amazing she was the main reason I decided to take the sofa that day. I had mutiple sofas in mind a different places but her attentiveness was the reason I chose yours.
November 6, 2025
Reply from Sofology - Cannock
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great experience from start to finish
Great experience from start to finish! Jess was our salesperson at Cannock branch. Very easy dealing with her - super helpful and friendly. Would highly recommend
November 9, 2025
Reply from Sofology - Cannock
Hi there, thank you so much for taking the time to leave a review.
Linda was very friendly and helpful
Linda was very friendly and helpful. Sharing all the information I needed.
November 9, 2025
Reply from Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
Great customer service
Very informative
Would highly recommended Sofology and Linda
November 8, 2025
Reply from Sofology - Cannock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Very helpful & informative saleswoman
Kimberley was very helpful & informative. Gave plenty of time & space to make a decision.
November 7, 2025
Unprompted review
Reply from Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
We were served by Sunny explain…
We were served by Sunny explain everything well I’ve delt with sofology b4 happy with our setee s lovely show room at Cannock very friendly all good
November 4, 2025
Reply from Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Effifcient service we were allowed to…
Efficient service we were allowed to look around without being pestered until we made our decision and Linda told us everything that was relevant to make a purchase so very pleased with the service
November 2, 2025
Reply from Sofology - Cannock
Hi there, thank you for taking the time to leave a 5-star review!😊
Positive customer service
Professional, attentive and knowledgeable service from Sunny at Cannock Sofology. Would definitely recommend. A positive customer experience.
November 5, 2025
Reply from Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great staff and very welcoming
Great staff and very welcoming. Jess and Kim helped us with everything we needed.
November 2, 2025
Reply from Sofology - Cannock
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent customer service by Linda
Excellent customer service, Linda gave us the time to browse without feeling pressured.
November 3, 2025
Reply from Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Liz at Sofology Cannock was amazing
Liz at Sofology Cannock was amazing. She was friendly, attentive, gave us honest advice and spent two sessions in store going through everything with us. We couldn’t have asked for more from Liz, she was absolutely spot on and we would highly recommend going to have a chat with her to talk through and decide on the best options for your situation and lifestyle. Thank you Liz. Steve and Gayle Gx
September 14, 2025
Reply from Sofology - Cannock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Kim and her colleagues made our…
Kim and her colleagues made our furniture selection very easy and painless. Their product knowledge was 100%, understood our requirements and help us choose exactly what we wanted. No pressure at all during our visit.
November 3, 2025
Reply from Sofology - Cannock
Thank you for taking the time to write this great review!
Great Company and staff
Sales Assistant was very approachable, very knowledgeable and not pushy, explained all our options with the suite we had chosen, great staff, great showroom, very pleased with the price and guaranteed before Christmas delivery
November 3, 2025
Reply from Sofology - Cannock
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent service
Shannon was very helpful but not too pushy. She explained everything well and was conscious of our needs and fulfilled them.
November 3, 2025
Reply from Sofology - Cannock
Thank you for taking the time to write this great review!
Reply from Sofology - Cannock
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Reply from Sofology - Cannock
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent nothing Linda didn’t know…
Excellent nothing Linda didn’t know highly recommend .
November 1, 2025
Reply from Sofology - Cannock
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Liz- exceptional customer service
Liz showed us exceptional customer service. She was helpful and friendly and looked after us well from start to finish. We looked elsewhere, but came back to store to buy specifically from Liz.
November 1, 2025
Reply from Sofology - Cannock
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
No issues
No issues, not rushed, left alone to browse
Quality stands out compared with DFS
October 27, 2025
Reply from Sofology - Cannock
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Reply from Sofology - Cannock
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
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