Sofology - Cheltenham Reviews 1,679

Our sofologist was very helpful, polite and informative. There was a wide range and styles of sofas. We left feeling very happy with our purchase and can't wait for our new sofa to be delivered just before Christmas.

Swift, helpful and informative. Thanks for the lovely cup of tea.

Very happy with the sofa we have ordered and service provided in store at Cheltenham. Liam was very helpful and gave us all of the information needed, which made our experience even better.

Very helpful sales staff

Great service from the Cheltenham store as Dawn was fantastic. She was really friendly and great at helping us whittle down the choices till we had the prefect sofa for us. The store was well laid out and some gorgous sofas to choose from.

Very helpful clear and concise, professional and welcoming

Lola was very helpful & knowledgeable of the products, a good sales person without putting pressure on

Helpful & informative. No pressure & no hard selling which was lovely and relaxing.

Very helpful and pleasant salesman.
Waiting to hear when delivery will be so can’t comment on that yet.

Very attentive, knowledgeable staff. We were made welcome and comfortable

Scott our sales representative was brilliant from start to finish extremely helpful and very patient with my choices and lots of questions. The quality of the furniture and cost is excellent! Overall very good experience can’t wait for my new furniture thanks Scott from the Cheltenham store!

Had a wonderful experience at sofology in Cheltenham!

Dawn and Liam were absolutely amazing in helping me make my decision!

Dawn was great at taking the time to explain all the different fillings that are in the sofas. She also gave me excellent professional advice as well as personal advice on which colour looked best!
Didn’t feel pressured into ordering anything, very relaxed environment!

Would definitely go back for whenever we may need a new sofa or chair!

Great store with lots of settees on display. Brilliant to be able to try them out for comfort. Toby was very helpful showing us our different options and explaining everything

Liam was knowledgeable and helpful. He helped me choose furniture that fitted the space available in my lounge and the most comfortable cushion option. He also made me a nice cup of tea and gave good aftercare advice for the seating purchased

The order process was straight-forward and opted to pay a deposit with balance-on-delivery. Staff were helpful, informative without being too pushy.

Liam was extremely helpful and was informative and listened to our needs

Pleasant Staff did not pressure us but were there to answer any questions and supply sound advice and information during the ordering process.

The young lady who saw us was helpful and most of all no pushy.

Just ordered a sofa from the Cheltenham store with Liam and the process was quick and easy - even the finance agreement. Much credit to Lola who helped us choose the actual sofa over 2 separate visits. Not pushy at all, she knew the products, was patient as we dithered, and had a pleasant and easy nature. In fact we had a laugh!

The service was outstanding, and Dawn was really patient and attentive while helping us choose our furniture, design, and fabric! The services were absolutely excellent, and I would definitely recommend them.