The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... See more
Company replied
Location
Switch locationUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
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See what reviewers are saying
Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... See more
Company replied
We spent ages deciding on the colour and we were going to have and we were given advice and left to make our decision. No hard sell.
Company replied
Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, United Kingdom
4.9
Excellent
2K reviews
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We went and visited sofology in…
We went and visited sofology in Cheltenham yesterday and was really pleased with their selection but even better the staff were really helpful and knowledgeable.
Can not wait for our new sofa to come. Thank you Kris
October 5, 2025
Reply from Sofology - Cheltenham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Liam was very helpful and made the…
Liam was very helpful and made the process really easy.
October 4, 2025
Reply from Sofology - Cheltenham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great experience in store today staff…
Great experience in store today staff member who served us was knowledgeable and extremely helpful
Overall good experience
Customer name Paula smith
October 5, 2025
Reply from Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Cheltenham
We really appreciate your kind words – it’s great to know you found the team in store amazing. Have a lovely day!
Really helpful staff and really easy
October 5, 2025
Reply from Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
I wanted to order today
I wanted to order today, I thought I knew what I wanted the sales person Toby was very knowledgeable & pointed several things I had not thought off. Was not push, time to think & reflect & with a coffee. Thank you a pleasant experience & I have ordered. Looking forward to receiving in 6weeks give or take.
October 4, 2025
Reply from Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Great customer serice
Scott was great. Great service very knowledgeable and helpful
September 28, 2025
Reply from Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Scott did a great job
Scott did a great job - not pushy at all. Made the experience very smooth.
September 28, 2025
Reply from Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Cheltenham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Very helpful and easy to talk to
Very helpful and easy to talk to. And the sofa was amazing thank you
September 28, 2025
Reply from Sofology - Cheltenham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Sofology Cheltenham
We found the shopping experience at Sofology very good. Staff were very obliging and helpful without being in the slightest bit pushy. Liam spent a lot of time guiding us with our purchase - his help was invaluable!
September 27, 2025
Reply from Sofology - Cheltenham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Cheltenham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great selection of sofas to try out and…
Great selection of sofas to try out and good sized loose fabric swatches so you can clearly see the full range of colours and textures. Really helpful staff, particularly Lola, who took the time to understand what we were looking for and to provide the best options.
September 20, 2025
Reply from Sofology - Cheltenham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Explained everything very well
Explained everything very well, had great knowledge.
September 24, 2025
Reply from Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Pleasant sofa buying experience!
Scott was a great advisor to our sofa buying experience and was helpful and patient with our requests.
September 21, 2025
Reply from Sofology - Cheltenham
Thank you for your wonderful feedback! We're thrilled that Scott made your sofa buying experience enjoyable and was helpful with your requests. At Sofology Cheltenham, we aim for exceptional service, and it's rewarding to know we've succeeded. Your 5-star rating is appreciated and will be shared with Scott and the team. If you need further assistance, please reach out. We look forward to welcoming you back!
Reply from Sofology - Cheltenham
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience at Sofology. It's wonderful to know that the team was helpful and knowledgeable. We strive to provide the best service possible, and your kind words are truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon!
Reply from Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Cheltenham
Thank you so much for taking the time to leave us such a wonderful review!
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