Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout
Company replied
Location
Switch locationUnit A, 226 Purley Way, CR0 4XG Croydon, GB
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See what reviewers are saying
I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... See more
Company replied
Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... See more
Company replied
We had an excellent experience thanks to Amen. She provided brilliant customer service from start to finish. She was friendly, professional, patient, and went above and beyond to make sure everything... See more
Company replied
Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit A, 226 Purley Way, CR0 4XG, Croydon, United Kingdom
4.8
Excellent
3K reviews
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Good quality sofas at reasonable prices.
Good quality sofas at reasonable prices. No pressure from the friendly and very informative salesman. Bright, clean and airy showroom. Very good shopping experience.
August 10, 2026
Reply from Sofology - Croydon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Reply from Sofology - Croydon
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
The shop attendant was so polite and…patient
The shop attendant was so polite and friendly and patient very honest with opinion
August 6, 2026
Reply from Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
My first time at Sofology
My first time at Sofology , I had the best customer experience ever.
June 6, 2026
Reply from Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Great service
August 1, 2026
Reply from Sofology - Croydon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
They been very helpful
They been very helpful, price is fare and good quality! Umut the guy who asist us was very professional.
July 26, 2026
Reply from Sofology - Croydon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great team
I made a few visits to this store to try out different sofas and spoke to many members of the team, they were all incredibly helpful & knowledgeable. Great experience overall.
March 27, 2026
Reply from Sofology - Croydon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Umut - Fantastic Sofologist!
Umut, was a very professional Sofologist, giving great guidance and recommendations. Can’t wait for the new sofa!
July 19, 2026
Reply from Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Umut. Have a great day 😊
Reply from Sofology - Croydon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
No communication/update since ordered, hasn't arrived yet
Still awaiting for the sofa I ordered 3 weeks ago where I have been told it should arrive within 1.5 to 2 weeks. No communication or update from anyone about the delivery yet.
July 29, 2026
Reply from Sofology - Croydon
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
We had an excellent experience thanks…
We had an excellent experience thanks to Amen. She provided brilliant customer service from start to finish. She was friendly, professional, patient, and went above and beyond to make sure everything was taken care of. Nothing was too much trouble, and she made the whole experience smooth and stress-free. Thank you, Amen, for your outstanding service—I truly appreciate your help and would highly recommend her!
July 17, 2026
Reply from Sofology - Croydon
Thank you for this great review and your recommendation we really apprechiate it.
Gordon was exceptional
Gordon was exceptional. No pushy pressure to buy, wanted to help and assist, listened to what we were looking for and helped us create exactly that. He was personable, knowledgeable and despite the ongoing IT challenges the company were having with emails, he went above and beyond to help.
The sofas were also noticeably a higher quality than a lot of the competitors - we tried what felt like 10 different stores and were very happy with our choice at Sofology.
July 17, 2026
Reply from Sofology - Croydon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Reply from Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
The shop assistant was very helpful and…
The shop assistant was very helpful and not pushy for a sale. He was more helpful in getting me the right. sofa for me.
July 7, 2026
Reply from Sofology - Croydon
Thank you for awarding us 5 stars Colleen!
Perfect
had an excellent experience buying a sofa bed from this store. The customer service was outstanding from start to finish. The staff were friendly, professional, patient, and took the time to answer all of my questions without any pressure.
The quality of the sofa bed is excellent, and I’m very happy with my purchase. The whole process was smooth and enjoyable. I highly recommend this store to anyone looking for great products and exceptional customer service. Thank you for such a wonderful experience!
July 2, 2026
Reply from Sofology - Croydon
Thank you for this great review Mrs Fakhri!
The people in the store were very…
The people in the store were very helpful and friendly, the guys that delivered and set up the sofa were equally good. We are very pleased with the sofa too!
June 26, 2026
Reply from Sofology - Croydon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Nice design..
June 27, 2026
Reply from Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Top sales man and excellent customer service
We were attended to by Umut. He was an outstanding sales man. He took his time to explain everything to us. His customer service skills was what made the difference in us settling to buy from sofology and not the other companies in the same vicinity.
June 20, 2026
Reply from Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Fantastic
Fantastic, no-pressure service from Monica. Super knowledgeable, and the sofa I ordered was fantastic. It was only the second one I sat on in the showroom, but immediately fell in love and ordered there and then which is unusual for me as someone who usually deliberates decisions for a long time! Thank you Monica for your help.
June 13, 2026
Reply from Sofology - Croydon
Hi there, thank you for your review. Another great review for Monica; we will make sure to pass this on! Have a nice day.
Brilliant experience
Brilliant experience - Umut was very personable and not pushy at all- top man
June 20, 2026
Reply from Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Umut. Have a great day 😊
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