had an excellent experience buying a sofa bed from this store. The customer service was outstanding from start to finish. The staff were friendly, professional, patient, and took the time to answer... See more
Company replied
Location
Switch locationUnit A, 226 Purley Way, CR0 4XG Croydon, GB
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See what reviewers are saying
We were attended to by Umut. He was an outstanding sales man. He took his time to explain everything to us. His customer service skills was what made the difference in us settling to buy from sofology... See more
Company replied
Fantastic, no-pressure service from Monica. Super knowledgeable, and the sofa I ordered was fantastic. It was only the second one I sat on in the showroom, but immediately fell in love and ordered the... See more
Company replied
Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit A, 226 Purley Way, CR0 4XG, Croydon, United Kingdom
4.9
Excellent
3K reviews
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We never felt under pressure
We never felt under pressure, any questions we had was answered and then they allowed us to continue our search but was available if needed.
Big thank you to Gordon ( Croydon) was a pleasure to deal with.
November 1, 2025
Reply from Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
A great and friendly service
My sales person was very friendly, helpful and patient. I am happy with my orders and looking forward to enjoying them.
October 30, 2025
Reply from Sofology - Croydon
Thank you so much for taking the time to share your wonderful feedback with us!
Amen provided excellent service
Amen provided excellent service, made our experience a 5 star one
October 30, 2025
Reply from Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review!😊
Service with a smile
When I walked into the store, I was greeted with a smile straight away!
I knew exactly what I wanted, but silly forgot to bring my measurements, but the sales advisor was patient enough to let me sort this and advised if an adjustment needs to be made, it was a simple phone call.
This is the first Sofa I’ve purchased from Sofology and they really do have a beautiful collection
October 28, 2025
Reply from Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Reply from Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
We had the best customer service
We found the sofas that we wanted and given a great service from the person who attended to us. She was very knowledgeable about the sofas and wheather or not they would fit through our hallway. Very attentive to what we wanted and listened.
October 11, 2025
Reply from Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Reply from Sofology - Croydon
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.
Reply from Sofology - Croydon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service from Utur / super happy with purchase
Purchased a sofa in the Purley way store with huge help from Utur!! I had a super specific vision in mind and he helped inform my decision, with his great product knowledge and advice. Lovely guy and had an enjoyable shopping experience!
October 19, 2025
Reply from Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Croydon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Her patience was more than exceptional…
Her patience was more than exceptional going the extra mile to make sure hot what we wanted need more people like her cannot thank you enough .Thank you so much Amen
October 18, 2025
Reply from Sofology - Croydon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
A must visit showroom
Excellent service from Amen. Unobtrusive but very helpful when we needed it. Made the difference.
October 17, 2025
Reply from Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
It was a great experience with the…
It was a great experience with the staff who served us.
October 10, 2025
Reply from Sofology - Croydon
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Excellent service from Amen.
Very nice lady, Amen assisted me with my purchase of a new sofa bed and armchair. Very helpful, friendly staff.
Very quick efficient service. A real pleasure shopping there.
October 16, 2025
Reply from Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very helpful sale person
The sale man was very helpful and patient He explain very clearly all the options available for my purchase.
October 12, 2025
Reply from Sofology - Croydon
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
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