Sofology - Doncaster Reviews 2,121

TrustScore 5 out of 5

4.9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology go... See more

Company replied

Rated 5 out of 5 stars

We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we w... See more

Company replied

Rated 5 out of 5 stars

We were greeted by sales assistant Arron, explained we were just having a look, he gave us time to wander freely around store with no hassle. Once we started to decide on a sofa, Aaron then gave us... See more

Company replied

Rated 5 out of 5 stars

Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great deal and Tracey was really…

Great deal and Tracey was really helpful and good to buy from.

November 2, 2025
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Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Tracey, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Wide selection of suites to chose from…

Wide selection of suites to chose from in large selection of materials. Found the staff very helpful but not at all pushy. We took plenty of time to decide what we wanted and the salesperson was very informative regarding all the options we could choose from. All in all a very good experience.

October 28, 2025
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Reply from Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

THE most helpful staff

Asked if we wanted any help, demonstrated the differences in the sofa’s. Actively suggested to take photo’s and test layout at home before committing to the order.
Felt like they were really there to help us
Top Marks to Gary, who only asked for feedback….. no score begging… absolutely superb 👍

November 2, 2025
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Reply from Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Excellent sales staff

Excellent sales staff, really knowledgeable and not pushy at all.

November 1, 2025
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Reply from Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Excellent Service

Gary, was really friendly and helpful.
Really good service, everything explained and helped us massively. Would recommend.

November 1, 2025
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Pauline was easy to talk to very…

Pauline was easy to talk to very helpful and knowledgeable

November 1, 2025
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Salesperson was very helpful and…

Salesperson was very helpful and explained everything well. Very happy with the choice of sofas available.

October 29, 2025
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Reply from Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Pauline at Doncaster was absolutely…Pauline was absolutely amazing new everything about the sofas we ordered was very very helpful and nothing was too much trouble for her mr and mrs hourbury thank yo

Pauline at Doncaster was absolutely amazing new everything about the sofa’s we ordered explained everything really well was so helpful and nothing was too much trouble one again amazing mr and mrs horbury

October 27, 2025
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Reply from Sofology - Doncaster

Thank you for sharing your feedback! We're delighted to hear that Pauline provided you with an exceptional experience at Sofology Doncaster. Her knowledge and helpfulness made your sofa purchasing process enjoyable.

We appreciate your kind words and 5-star rating. It means a lot to us to know our team is meeting your expectations. If you have any questions or need assistance in the future, please reach out.

Thank you for choosing Sofology. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Great service the gentleman that served…

Great service the gentleman that served me knew his stuff and was very polite. I ordered my sofa because my brother had got one and I always want to go sit on it so ordered the same but in a different colour

October 25, 2025
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Reply from Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Gary was amazing

Gary was amazing, nothing was too much trouble when discussing suites and materials, knowledgeable salesman.

October 23, 2025
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Reply from Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Aaron was very helpful and answered all…

Aaron was very helpful and answered all my questions because making a choice of sofa was very difficult he didn't pressure me and I felt comfortable

October 21, 2025
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Reply from Sofology - Doncaster

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Very pleasant visit ending in purchase…

Very pleasant visit ending in purchase of a sofa and footstool. We were dealt with by salesman Gary who was very helpful.

October 20, 2025
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Reply from Sofology - Doncaster

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Gary at Doncaster was fantastic

Gary at Doncaster was fantastic. Very informative and kind. Asset to your company.

October 20, 2025
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Reply from Sofology - Doncaster

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.

Rated 5 out of 5 stars

Fab service :)

Aaron, from the Doncaster Sofology store, was super helpful when helping us choose our first sofa! He took the time to listen to and understand us, and was patient whilst answering our many questions. We’re very happy with our service :)

October 7, 2025
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Reply from Sofology - Doncaster

Thank you so much for taking the time to leave us such a wonderful review!

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