From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology go... See more
Company replied
Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
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From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology go... See more
Company replied
We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we w... See more
Company replied
We were greeted by sales assistant Arron, explained we were just having a look, he gave us time to wander freely around store with no hassle. Once we started to decide on a sofa, Aaron then gave us... See more
Company replied
Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, United Kingdom
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Great deal and Tracey was really helpful and good to buy from.

Reply from Sofology - Doncaster
Everything explained well from the salesman and no pressure to buy

Reply from Sofology - Doncaster
Wide selection of suites to chose from in large selection of materials. Found the staff very helpful but not at all pushy. We took plenty of time to decide what we wanted and the salesperson was very informative regarding all the options we could choose from. All in all a very good experience.

Reply from Sofology - Doncaster
Asked if we wanted any help, demonstrated the differences in the sofa’s. Actively suggested to take photo’s and test layout at home before committing to the order.
Felt like they were really there to help us
Top Marks to Gary, who only asked for feedback….. no score begging… absolutely superb 👍

Reply from Sofology - Doncaster
Excellent sales staff, really knowledgeable and not pushy at all.

Reply from Sofology - Doncaster
Gary, was really friendly and helpful.
Really good service, everything explained and helped us massively. Would recommend.

Reply from Sofology - Doncaster
Pauline was easy to talk to very helpful and knowledgeable

Reply from Sofology - Doncaster
Salesperson was very helpful and explained everything well. Very happy with the choice of sofas available.

Reply from Sofology - Doncaster
Pauline at Doncaster was absolutely amazing new everything about the sofa’s we ordered explained everything really well was so helpful and nothing was too much trouble one again amazing mr and mrs horbury

Reply from Sofology - Doncaster

Reply from Sofology - Doncaster
All round good experience,no hassle of salesman.

Reply from Sofology - Doncaster

Reply from Sofology - Doncaster
Great service from start to finish answered all questions that was asked very polote and helpful

Reply from Sofology - Doncaster
Tracey was a veryknowledgeable and friendly sales person

Reply from Sofology - Doncaster
Great service the gentleman that served me knew his stuff and was very polite. I ordered my sofa because my brother had got one and I always want to go sit on it so ordered the same but in a different colour

Reply from Sofology - Doncaster
Gary was amazing, nothing was too much trouble when discussing suites and materials, knowledgeable salesman.

Reply from Sofology - Doncaster
Aaron was very helpful and answered all my questions because making a choice of sofa was very difficult he didn't pressure me and I felt comfortable

Reply from Sofology - Doncaster
Very pleasant visit ending in purchase of a sofa and footstool. We were dealt with by salesman Gary who was very helpful.

Reply from Sofology - Doncaster
Gary at Doncaster was fantastic. Very informative and kind. Asset to your company.

Reply from Sofology - Doncaster
Aaron, from the Doncaster Sofology store, was super helpful when helping us choose our first sofa! He took the time to listen to and understand us, and was patient whilst answering our many questions. We’re very happy with our service :)

Reply from Sofology - Doncaster
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