Sofology - Doncaster Reviews 2,121

TrustScore 5 out of 5

4.9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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Rated 5 out of 5 stars

From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology go... See more

Company replied

Rated 5 out of 5 stars

We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we w... See more

Company replied

Rated 5 out of 5 stars

We were greeted by sales assistant Arron, explained we were just having a look, he gave us time to wander freely around store with no hassle. Once we started to decide on a sofa, Aaron then gave us... See more

Company replied

Rated 5 out of 5 stars

Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

P HORN

Brilliant lady who served us and helped us really well The lady was P Horn.

November 22, 2025
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Thank you for choosing Sofology!

Rated 5 out of 5 stars

The staff who dealt with us were…

The staff who dealt with us were extremely helpful and friendly

November 20, 2025
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

There was a great range of sofas to…

There was a great range of sofas to buy. There was no pressure to buy a sofa but we were given excellent advice as needed

November 15, 2025
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Reply from Sofology - Doncaster

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Sofa review

Nice friendly staff, not pushy very helpful

November 13, 2025
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Reply from Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

A very pleasant experience

We had a very pleasant experience buying a new sofa and chair, Shaun & Aaron were very helpful and nothing was to much trouble.

November 11, 2025
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Reply from Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Tracy was fantastic

Tracy was fantastic, she made us feel comfortable, she wasn't pushy, she had us laughing.

November 14, 2025
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Reply from Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Excellent Service

The gentleman who had helped us in the Doncaster store Shaun, had never made me feel pressured to purchase a sofa and let me have the time to browse and gave me the information when and if needed

November 7, 2025
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Reply from Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Great customer service

We managed to decide what sofa we wanted. Charlene was very helpful and patient. She had great knowledge of the various styles and colours, made us feel comfortable (we generally don’t find it comfortable) and helped us through the process, answering all questions without an issue and offering good advice at the right times. We are very pleased with our visit to Sofolgy Doncaster.

November 9, 2025
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Reply from Sofology - Doncaster

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Rated 5 out of 5 stars

Great experience..

Great experience... staff members knowledgeable and experienced.
Would Highley recommend and the sofa quality is excellent.

November 9, 2025
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

New sofa

Gary could not have been more helpful. Explained everything about what we wanted and needed. Very knowledgeable and friendly. Thank you for making our experience pleasant.

November 11, 2025
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Reply from Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Shaun was very helpful

Shaun was very helpful, I had seen the sofa I wanted online and came into store to see it and place the order which was made so easy, thank you. Lovely branch in Doncaster with lovely staff.

November 6, 2025
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Reply from Sofology - Doncaster

Hi there, thank you so much for taking the time to leave a review.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff . We went in on 23 October and member of staff ( just back from honeymoon) gave us really helpful advice and info . I went back after ordering some samples and is deciding what size sofas we wanted and the lady talking me through the order process was also very helpful

November 6, 2025
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Reply from Sofology - Doncaster

Hi there, thank you so much for taking the time to leave a review.

Rated 5 out of 5 stars

Pauline and Tracey were very helpful

Pauline and Tracey were very helpful, patient knowledgeable about the Heston chairs I was interested in. Thank you so much for your advice and warm welcome to the store.

November 7, 2025
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Reply from Sofology - Doncaster

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

A lovely afternoon with Pauline

The showroom at Doncaster Sofology is a pleasant place to be and the interior design is great. Pauline, our sales representative is super fun and we had a lovely late afternoon with her looking around the store. We found exactly what we wanted and more!

November 2, 2025
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Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.

Rated 1 out of 5 stars

Use more than one credit check company

Use more than one credit check company, I have never been refused credit

November 3, 2025
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Reply from Sofology - Doncaster

Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.

Rated 5 out of 5 stars

Sofology review

On arrival we were greeted with friendly staff and were given the general layout of the shop.
We were left to browse but the staff were always on hand to answer any questions we might have to help us decide on the type of Sofa we wanted and the experience felt relaxed.
After choosing we were offered a drink and was guided through the purchase and details of what to expect and how long the Sofa would take to deliver.
Visiting Sofology in Doncaster was a enjoyable experience and I would recommend this place to anybody looking for good customer service and friendly atmosphere.

November 6, 2025
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Fantastic service by Gaz

Fantastic service by Gaz. Helped us place our order for the perfect sofa!

November 4, 2025
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great experience

I had already more or less decided on the style and features I wanted with my purchase. The experience was easy and I didn’t feel any kind of pressure or upselling. We were left to make our minds up and then we could check things we weren’t sure of with our salesperson.

November 1, 2025
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

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