Good customer service and found what I was looking for. Encouraged to wonder around at my own pace and try different sofas. Ended up buying the first I seen. Salesman was friendly and explained everyt... See more
Company replied
Location
Switch locationUnit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
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See what reviewers are saying
Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... See more
Company replied
We ordered online and it was seamless!! We explored the range online, looking at what we liked the look of and visited the store to try out the ones we liked and see the different materials and flex o... See more
Company replied
I had a great experience at Sofology Dundee, thanks to Zee. He was friendly, professional, and made the whole process feel relaxed and easy. I really appreciated that he wasn’t pushy at all—he gave us... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, United Kingdom
4.9
Excellent
2K reviews
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Reply from Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Dundee
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
The sales person was so kind and…
The sales person was so kind and patient.
Very knowledgeable.
Lovely person.
December 27, 2025
Reply from Sofology - Dundee
Thank you so much for taking the time to share your feedback with us
Took his time and explained all…
Took his time and explained all different options and material choices for us and showed us as much choice we could have 👍👍👍
December 27, 2025
Reply from Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Dundee
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Customer service was amazing staff who…
Customer service was amazing staff who served me is a credit to your company
December 26, 2025
Reply from Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Derek was very helpful
Derek was very helpful, we knew what sofa we wanted but he was great at helping us with the different options available
December 26, 2025
Reply from Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Derek was fab
Derek was fab! Not pushy, friendly and great with our 2 year old.
Answered all of our questions professionally.
Had a bit of a laugh with him actually. Made the buying process very easy
December 26, 2025
Reply from Sofology - Dundee
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Great experience!
Great store! Derek who dealt with us was fantastic, very knowledgeable and super friendly. Would recommend!
December 20, 2025
Reply from Sofology - Dundee
Amazing review, thank you for taking the time to share!
Derek was really helpful with our…
Derek was really helpful with our purchase, talked us through every step,excellent service
December 20, 2025
Reply from Sofology - Dundee
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Fantastic!!!
Fantastic!!!
That's really all that needs to be said as everything went as expected. The delivery date was sent within a few weeks of purchase . It arrived when I was advised it would. Even the delivery guys were lovely. Great experience all round so thank you to them all.
April 1, 2025
Reply from Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Cameron was honest and very polite
Cameron was honest and very polite, good customer service
December 15, 2025
Reply from Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Salesman was very informative, gave us all the information we needed and discussed the care kit for our sofa to get the best from it.
The team let us look around after a first greeting and were close by when we needed some questions answered. We didn’t feel hassled and felt they were there but not in top of us. Which was great.
Our salesman’s first name has gone out my head but his last name was McDougal. He was great, made us at ease and talked through every step with us. Great service from start to finish.
December 14, 2025
Reply from Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Friendly salesman
Friendly salesman. Listened carefully to what we were looking for, then pointed us in the right direction.
December 14, 2025
Reply from Sofology - Dundee
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I had a fantastic Experience
I had a fantastic Experience in the Dundee store. The sales guy who looked after me was Matthew. He went way beyond with all his help. He knew his stuff. I was looking at several sofas and the guy was so knowledgeable and patient with me he knew everything about all sofa in there store. I was a bit off a pain to be honest, with all the questions I was asking. I was looking for a corner sofa with all the cons, speakers, vibrate options, lumbar support as I have a lot of problems going on with my back, so needed a sofa that can help support me better than most sofas. I also wanted a reclining seat built into my sofa and a console part with cup holders and storage. I was in the shop for over 2 hrs and the whole time the guy was helping me. He has fantastic knowledge of every sofa and the place. He was able to give me exactly what I was looking for by using his skills to put together the right sofa for me and to the exact style of what I wanted. Matthew is a polite and professional guy who helped me over and above. nothing was too much bother for him. I felt really comfortable around him and assured of him knowing the knowledge he had.
I did buy my dream sofa with the thanks to him pulling everything together for my perfect sofa. Can’t thank him enough for all his help, and a fantastic Experience he defiantly is the guy to go to if your looking for a new sofa, he knows his stuff.
Thanks again Matthew. 👏👏👏👏
PS hope I have the name right.🙃
December 9, 2025
Reply from Sofology - Dundee
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology.
Reply from Sofology - Dundee
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Reply from Sofology - Dundee
Hi Orla, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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