Sofology - Enfield Reviews 2,846

TrustScore 5 out of 5

4.8

232 Great Cambridge Road, EN1 1SQ Enfield, GB


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Rated 5 out of 5 stars

Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... See more

Company replied

Rated 5 out of 5 stars

The staff member Tom in Enfield Sofology was very helpful and supportive for me and my partner who have just moved in together! He answered any questions, told me information I didn’t know! And was gr... See more

Company replied

Rated 5 out of 5 stars

5 for Sofology Enfield so far.* Imi was brilliant, no pushy sales, just friendly, approachable and knowledgeable. Made choosing our sofa easy with no pressure. Tea and biscuits were a lovely touch.... See more

Company replied

Rated 5 out of 5 stars

Helping and polite not rushing. Good time good quality. Isit expensive yes. However you pay for what you get so for what your buying its decent price .

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • 232 Great Cambridge Road, EN1 1SQ, Enfield, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Very attentive staff

Very attentive staff. Very knowledgeable and not too pushy.

November 2, 2025
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Reply from Sofology - Enfield

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 2 out of 5 stars

How old just disappointed because they…

How old just disappointed because they refuse to accept my offer to them apart from that I don’t know what to say

October 31, 2025
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Reply from Sofology - Enfield

Good Morning, thank you for your review. We're so sorry, we're not too sure what this means. If you do need assistance please send us an email with your order details over to social.media.complaints@sofology.co.uk and we'll be happy to help.

Rated 5 out of 5 stars

Excellent customer service tailored to our needs

Diana was very helpful and made the time to assist us and ensure we found a sofa that met our needs.

November 3, 2025
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Reply from Sofology - Enfield

Thank you for your wonderful feedback! We're thrilled that Diana helped you find the perfect sofa. At Sofology Enfield, we aim for exceptional service, and your 5-star rating means a lot to us. We'll share your kind words with Diana and our team. If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back!

Rated 4 out of 5 stars

Good selection of products on display

Good selection of products on display. Competitive pricing and were looked after as valued customers.

November 2, 2025
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Reply from Sofology - Enfield

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

Smooth and Confident Sofa Purchase

Had a really good experience buying my sofa. The showroom was well laid out, with plenty of styles to try, and Tom was welcoming and genuinely helpful. He listened carefully to what we needed, explained the options clearly, and made the whole process simple and stress-free. I appreciated that there was no pushy sales talk - just friendly advice and plenty of patience while I decided. Walking out of the store, I felt confident I’d made the right choice - and was even able to amend my order further when I got home.

November 2, 2025
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Reply from Sofology - Enfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Great experience

We visited Sofology today to look for a new sofa, and had such a great experience. Imi was absolutely amazing — she was friendly, knowledgeable, and genuinely went above and beyond to help us find exactly what we were looking for. She took the time to understand our style and space, gave great advice without being pushy, and made the whole process really enjoyable. Couldn’t recommend her (and Sofology) more!

November 1, 2025
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Reply from Sofology - Enfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Excellent Service

Excellent Service

We were helped by Adam in the Enfield store. He was extremely helpful and knowledgeable and helped us pick out a lovely sofa for our new home and provided us with lots of advise on the sofa we had purchased.

November 1, 2025
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Reply from Sofology - Enfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Very helpful

The employee who helped us was great. Really patient as we struggled with colour choices. She knew when to leave us alone and when to come back with swarches and information. She wasn't at all pushy and gave us time to talk things through properly. Thank you.

November 1, 2025
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Reply from Sofology - Enfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Raj in the Enfield store was very…

Raj in the Enfield store was very knowledgable about the products in the store. There was no hard selling which we dislike he advised us when asked and helped us make the right choice.

November 1, 2025
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Reply from Sofology - Enfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Great customer services.

Great customer services.

November 1, 2025
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Reply from Sofology - Enfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

We’ve just ordered our sofa with Imi

We’ve just ordered our sofa with Imi, she was amazing, she was so helpful and made the whole process easy and was not pushy at all. Imi totally understood the style and vibe that I wanted. Can’t wait for our sofa to arrive

November 1, 2025
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Reply from Sofology - Enfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Friendly

Mr. Adam went overboard to satisfy our need. Ended with a nice cup of coffee by his assistant.

October 28, 2025
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Reply from Sofology - Enfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Easy, quick & helpful

Lovely range of sofas and helpful staff. Tom made our experience stress free and easy! Thank you

October 27, 2025
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Reply from Sofology - Enfield

Hi there, thank you for your review. Another great review for Tom, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Greeted at the door by a very pleasant…

Greeted at the door by a very pleasant lady who pointed out the layout of store.
We were assisted by Raj who was very helpful but not pushy and explained everything very clearly.
Overall a very relaxing experience and I found exactly what I wanted.
Can’t wait to enjoy my sofa and love chair.
Will definitely recommend

October 27, 2025
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Reply from Sofology - Enfield

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Mr Kabir,is Friendly and unbelievably…

Mr Kabir,is Friendly and unbelievably helpful, and I’d say committed to advising the best as possible. Happy with the level of customer service received and made the process of choosing furniture very simple. thank you

October 25, 2025
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Reply from Sofology - Enfield

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

The manager, Adam was exceptional. He was very patient, taking us through the various suitable chairs for our budget. He is definitely the best face of the store. he should be commended.

The manager, Adam was exceptional. He was very patient with us, taking us through the various suitable chairs for our budget. He is definitely the best face of the store. he should be commended for what he does.

October 28, 2025
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Reply from Sofology - Enfield

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

Very helpful

Very helpful . Imi was very nice and really
Made it very simple

October 28, 2025
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Reply from Sofology - Enfield

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Adam at Sofology…

Adam was very friendly helpful and informative. The store was clean and tidy all a good experience.

October 27, 2025
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Reply from Sofology - Enfield

Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

vary happy 100%100 service.Carmen Guerrini

Hi Ray Thank you very much for your help ,very hapy with my chair ,100%100 and with your service!!!! Diana Hall thank you very much.Carmen Guerrini

October 24, 2025
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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