Sofology - Enfield Reviews 2,846

TrustScore 5 out of 5

4.8

232 Great Cambridge Road, EN1 1SQ Enfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff member Tom in Enfield Sofology was very helpful and supportive for me and my partner who have just moved in together! He answered any questions, told me information I didn’t know! And was gr... See more

Company replied

Rated 5 out of 5 stars

Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... See more

Company replied

Rated 5 out of 5 stars

5 for Sofology Enfield so far.* Imi was brilliant, no pushy sales, just friendly, approachable and knowledgeable. Made choosing our sofa easy with no pressure. Tea and biscuits were a lovely touch.... See more

Company replied

Rated 5 out of 5 stars

Helping and polite not rushing. Good time good quality. Isit expensive yes. However you pay for what you get so for what your buying its decent price .

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • 232 Great Cambridge Road, EN1 1SQ, Enfield, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

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Rated 5 out of 5 stars

I was very happy with the way your…sales man

I was very happy with the way your sales man treated me. He listened to what I wanted due to my back problems and my pet scratching on the furniture so he directed me to a sofa that met my requirements

November 19, 2025
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Reply from Sofology - Enfield

Thank you for taking the time to share your experience. We are pleased that your visit to the store was a positive one.

Rated 5 out of 5 stars

Very relaxed experience

It was great to be able to browse the store without constant monitoring. We felt relaxed and able to make a decision when we were ready.

November 21, 2025
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Reply from Sofology - Enfield

Thank you for sharing your experience! We're glad you enjoyed browsing our store at your own pace and felt relaxed. Our team aims to create a comfortable shopping environment, and it's great to know it helped you decide when you were ready.

We appreciate your feedback and perfect rating. If you have any questions or need assistance, please reach out. We look forward to welcoming you back to Sofology Enfield soon!

Rated 5 out of 5 stars

Adam was extremely helpful and…

Adam was extremely helpful and welcoming. He showed great patience throughout and made the whole experience smooth and comfortable. A truly great employee thank you, Adam, for your excellent service!

November 20, 2025
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Helpful staff …

Very pleasant young lady take our order she was helpful and efficient

November 19, 2025
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 1 out of 5 stars

No support offered when needed

I have purchased a four seat and a two seat sofa, after two months wait, they attempted two failed deliveries as the four seats sofa does not fit in the lift or stairs, however as a customer I liked the sofa and bought it, but the sales Pearson did not mentioned anything about the four seats sofa that it will comes in one massive peace? Even though I did give them my address that I live in a flat? Sofology sales manger Adam and their customer service Brat neither of those took any responsibility instead suggested to send the four seats sofa to be split which means I need to pay even more money upfront, otherwise they will not process my order and it will take up to 13 more weeks to arrive.

November 20, 2025
Unprompted review
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Reply from Sofology - Enfield

Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.

Rated 5 out of 5 stars

Easy going

Very nice staff was helpful answered all the questions I had to ask. Would definitely recommend to friends and family.

November 20, 2025
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Reply from Sofology - Enfield

Thank you for sharing your experience! We're glad our staff could assist you and answer your questions. Your recommendation to friends and family is greatly appreciated, and we're happy you had a positive experience at Sofology Enfield.

We look forward to welcoming you back. If you need anything else, please reach out.

Rated 5 out of 5 stars

An impressive personal experience.

Adam the store manager was absolutely brilliant. He was knowledgable, helpful and worked hard to find the CORRECT reclining sofa for us. We returned the next day and put him through another hour or two of, what to us was hard work, to him seemed a pleasure. We were very happy to give Sofology the business. The store is well stocked, tidy and in immaculate condition.

November 19, 2025
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Fantastic - thank you Chanice

Fantastic, stress free experience from start to finish, and I’m really happy with my purchase. Thank you to Chanice for being so helpful and making everything effortless.

November 18, 2025
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Reply from Sofology - Enfield

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Sofology is an excellent choice for…


Sofology is an excellent choice for those seeking stylish, durable, and comfortable furniture. With a strong emphasis on quality and aesthetics, it’s ideal for customers willing to invest in long-lasting pieces. While there’s room for improvement in delivery and communication, the overall experience is highly satisfactory.
Highly recommended for Quality-conscious buyers looking for modern and customisable furniture.

November 9, 2025
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Reply from Sofology - Enfield

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Great service

We purchased two sofas and a chair and our salesman was Raj. He provided a great service, was professional and friendly.

November 1, 2025
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Reply from Sofology - Enfield

Thank you for sharing your experience! We're glad to hear you're happy with your new sofas and chair. It's great to know Raj provided excellent service during your visit to Sofology Enfield. We appreciate your feedback.

If you have any questions or need assistance in the future, please reach out. Enjoy your new furniture!

Rated 4 out of 5 stars

Pleasant purchase

Good product knowledge with no questions left unanswered. Happy with the variety of options available hence the purchase was made

November 9, 2025
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Reply from Sofology - Enfield

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

Excellent customer service from Adam

Excellent customer service from Adam, so attentive and helpful. Really went out of his way to help us find what we needed.
Amazing!!

November 9, 2025
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Reply from Sofology - Enfield

Hi there, thank you so much for taking the time to leave a review.

Rated 5 out of 5 stars

Excellence.

The offer, the assistant's professionalism and patience.

November 4, 2025
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Reply from Sofology - Enfield

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Kahbir

Very helpful and friendly 5*

November 7, 2025
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Reply from Sofology - Enfield

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Knowledgeable and courteous member of…

Knowledgeable and courteous member of staff. She explained all the options and the variations in both colour theme and materials.
Fiza is a credit to your organisation. She wasn’t pushy and was very interested in everything we had to say and came up with some really good ideas.

November 6, 2025
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Reply from Sofology - Enfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 4 out of 5 stars

Very attentive staff

Very attentive staff. Very knowledgeable and not too pushy.

November 2, 2025
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Reply from Sofology - Enfield

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

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