Sofology - Enfield Reviews 2,846

TrustScore 5 out of 5

4.8

232 Great Cambridge Road, EN1 1SQ Enfield, GB


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Rated 5 out of 5 stars

The staff member Tom in Enfield Sofology was very helpful and supportive for me and my partner who have just moved in together! He answered any questions, told me information I didn’t know! And was gr... See more

Company replied

Rated 5 out of 5 stars

Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... See more

Company replied

Rated 5 out of 5 stars

5 for Sofology Enfield so far.* Imi was brilliant, no pushy sales, just friendly, approachable and knowledgeable. Made choosing our sofa easy with no pressure. Tea and biscuits were a lovely touch.... See more

Company replied

Rated 5 out of 5 stars

Helping and polite not rushing. Good time good quality. Isit expensive yes. However you pay for what you get so for what your buying its decent price .

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • 232 Great Cambridge Road, EN1 1SQ, Enfield, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Rated 5 out of 5 stars
Sofology - Enfield logo

Reply from Sofology - Enfield

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Walked in store nice greeting from Imi…

Walked in store nice greeting from Imi very professional and respectful and very polite and her knowledge was fantastic ordered our 2 sofas from her would fully recomend all my family and friends to shop at the Enfield store imis service was 100% thankyou very much

January 23, 2026
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Reply from Sofology - Enfield

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

The assistant sales lady was very…

The assistant sales lady was very professional, she knew the products in her showroom which made the sale very much easier for use. She was fantastic

January 19, 2026
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Reply from Sofology - Enfield

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

Shanice was very helpful with our…

Shanice was very helpful with our purchase from Sofology. We bought our first sofas from Shanice 3 years ago and the furniture is as good as the day we bought it.

January 21, 2026
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Reply from Sofology - Enfield

Thank you for coming back to us Mr Myers :-)

Rated 5 out of 5 stars

Very helpful and no pushy sales

The lady who showed us around was so helpful and nothing seemed too much trouble. No pushy sales and plenty of knowledge and advice. thanks.

January 20, 2026
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Reply from Sofology - Enfield

Thank you for awarding us 5 stars :-)

Rated 5 out of 5 stars

Diana at Sofology Enfield was extremely…

Diana at Sofology Enfield was extremely helpful and friendly. She made the whole process easy and stress-free, and her product knowledge was excellent. Great customer service!

January 19, 2026
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Diana. Have a great day 😊

Rated 5 out of 5 stars

Great customer service

Great customer service. Diana was very friendly and helpful answering all our questions and helping finding the best sofa for us.

January 18, 2026
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Reply from Sofology - Enfield

Hi there, thank you for your review. Another great review for Diana, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Very helpful

Very helpful, good information given. Very good customer service

January 13, 2026
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Reply from Sofology - Enfield

We are pleased that your think so Mr Yasar :-)

Rated 5 out of 5 stars

The assistant her name is Diana was very excellent she was on the ball explaining everything to us she did a great job…

The assistant her name is Diana was very knowledgeable and attentive. She guided us all the way through from selecting and purchasing our sofas . there were a lot to choose from.

January 12, 2026
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Diana. Have a great day 😊

Rated 5 out of 5 stars

Amazing. 5 stars for Tom

What a fabulous experience we had dealing with Tom today. We went in looking to have a look, and left with our perfect buys. He suggested looking at one which I perhaps would not have thought of, but after sitting on it, we fell in love. We visited DFS next door, and felt pressured to make a purchase. We decided to go to Sofology to compare, and actually made our purchase in a more relaxed, conversational environment. It’s clear Tom puts the customers needs and wants first. Thank you so much Tom

January 11, 2026
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Great efficient service

Great efficient service, thorough and clear.

January 11, 2026
Sofology - Enfield logo

Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Our rep Diana was amazing very patient…

Our rep Diana was amazing very patient as I was so indecisive even went out side to show us the colours in the natural light which was so helpful as we have a lot of light that comes through our windows

January 10, 2026
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Diana. Have a great day 😊

Rated 5 out of 5 stars

Lovely

Lovely, helpful lady employee in the showroom. Answered all our questions and an asset to the Enfield store.

January 9, 2026
Sofology - Enfield logo

Reply from Sofology - Enfield

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Amazing service

Amazing service, extremely helpful, not pushy with making a purchase, both professional & friendly

January 4, 2026
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Reply from Sofology - Enfield

Thank you for awarding us 5 stars Debbie

Rated 5 out of 5 stars

Excellent support from Khabir

We got excellent support from Khabir and tried different sofas until we decided on the one we wanted.

January 3, 2026
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Reply from Sofology - Enfield

Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Great customer service from Shanice

Ive got to say Shanice our sales assistant was lovely. She made my partner and I very comfortable offered us a coffee(handmade not machine) and made our experience enjoyable. She sorted us out a free cleaning kit to go alongside the 2 seater recliner i purchased.
10/10 for making our trip to Sofaology fun

January 5, 2026
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Reply from Sofology - Enfield

Thank you for taking the time to write this great review :-)

Rated 5 out of 5 stars

Great service

We had a lovely man, called Tom who helped us with our order, and gave us all the information we needed, great service

January 3, 2026
Sofology - Enfield logo

Reply from Sofology - Enfield

Thank you for taking the time to write this great review :-)

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