Sofology - Enfield Reviews 2,846

TrustScore 5 out of 5

4.8

232 Great Cambridge Road, EN1 1SQ Enfield, GB


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Rated 5 out of 5 stars

The staff member Tom in Enfield Sofology was very helpful and supportive for me and my partner who have just moved in together! He answered any questions, told me information I didn’t know! And was gr... See more

Company replied

Rated 5 out of 5 stars

Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... See more

Company replied

Rated 5 out of 5 stars

5 for Sofology Enfield so far.* Imi was brilliant, no pushy sales, just friendly, approachable and knowledgeable. Made choosing our sofa easy with no pressure. Tea and biscuits were a lovely touch.... See more

Company replied

Rated 5 out of 5 stars

Helping and polite not rushing. Good time good quality. Isit expensive yes. However you pay for what you get so for what your buying its decent price .

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • 232 Great Cambridge Road, EN1 1SQ, Enfield, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 5 out of 5 stars

Shanice is an asset to your team.

Shanice is an asset to your team.
She was extremely helpful and informative.
Has a very engaging personality. This is the branch that’s just of the A10 in Enfield.

February 4, 2026
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Reply from Sofology - Enfield

Hi there, thank you for your review. Another great review for Shanice, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Seamless sofa experience

Tom at enfield store was brilliant providing all sorts of advice and seemed to know all the products technically well. Would recommend this store to get your dream sofa

February 1, 2026
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Reply from Sofology - Enfield

Thank you for your recommendation Rahul

Rated 5 out of 5 stars

The service Kabir showcased was really…

The service Kabir showcased was really good his attitude was very proffesional and took his time to answer all of my questions and i was pleased with everything
Thank you very much kind regards
Lamarana.

January 31, 2026
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Reply from Sofology - Enfield

Thank you for sharing your experience Mrs Djalo

Rated 5 out of 5 stars

Brilliant Service from Tom

We had a fantastic experience at Sofology thanks to Tom from the sales team. From the moment we arrived, he was incredibly friendly and took the time to really understand our room layout and what we were looking for. He carefully showed us sofas that genuinely met our requirements and gave detailed, clear information on each one - often even predicting whether we’d like something before we said a word!

Tom’s knowledge was outstanding, not just about the products themselves but also the services available. He gave honest advice, suggesting the best materials and options for our needs rather than trying to upsell the most expensive sofa. On top of that, he made the whole experience fun and relaxed with his jokes and personal insights, which made what could have been an overwhelming decision genuinely enjoyable.

Overall, we couldn’t be happier with the service we received. Tom went above and beyond, and we wouldn’t go anywhere else for a sofa.

January 23, 2026
Unprompted review
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Reply from Sofology - Enfield

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

Kabir has been fantastic and spent a…

Kabir has been fantastic and spent a lot of time discussing the details of each sofa in the shop and we love what we finally purchased. Super friendly advisor. Will come back.

February 1, 2026
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Reply from Sofology - Enfield

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Review…

Honest,to the point and full of info she was very helpful

January 25, 2026
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Reply from Sofology - Enfield

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Your salesperson IMI at the Enfield…

Your salesperson IMI at the Enfield branch was friendly, informative, very helpful. Ordering our sofa from her was a breeze. She also made a lovely cup of tea. Shall be recommending her to my family and friends

January 30, 2026
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Reply from Sofology - Enfield

Thank you for taking the time to share your experience :-)

Rated 5 out of 5 stars

A happy customer

Our experience with Kabir started as soon as we entered the store. He was friendly,approachable and fully knowledgeable in giving us the information we needed to make the right decision on choosing the right sofas. We made 3 visits before deciding and on every occasion he was patient with us. Thank you kabir we are happy customers.

January 28, 2026
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Reply from Sofology - Enfield

Thank you for choosing Sofology!

Rated 5 out of 5 stars

Outstanding

He was helpful very friendly and enlightened us on every question we asked

January 27, 2026
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Reply from Sofology - Enfield

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Diana was fantastic really couldn’t do…

Diana was fantastic really couldn’t do enough for us to help us choose the correct sofa.

January 25, 2026
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Reply from Sofology - Enfield

Thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Good

The service was very good and i was very welcome. The explaination was clear

January 18, 2026
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Reply from Sofology - Enfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Great service

Great service, not pushy just super helpful. Very happy with our choice

January 24, 2026
Sofology - Enfield logo

Reply from Sofology - Enfield

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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