Sofology - Enfield Reviews 2,846

TrustScore 5 out of 5

4.8

232 Great Cambridge Road, EN1 1SQ Enfield, GB


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Rated 5 out of 5 stars

The staff member Tom in Enfield Sofology was very helpful and supportive for me and my partner who have just moved in together! He answered any questions, told me information I didn’t know! And was gr... See more

Company replied

Rated 5 out of 5 stars

Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... See more

Company replied

Rated 5 out of 5 stars

5 for Sofology Enfield so far.* Imi was brilliant, no pushy sales, just friendly, approachable and knowledgeable. Made choosing our sofa easy with no pressure. Tea and biscuits were a lovely touch.... See more

Company replied

Rated 5 out of 5 stars

Helping and polite not rushing. Good time good quality. Isit expensive yes. However you pay for what you get so for what your buying its decent price .

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • 232 Great Cambridge Road, EN1 1SQ, Enfield, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Great staff

Joanna was great help. The sofas are good quality and good price.

February 16, 2026
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Reply from Sofology - Enfield

Hi there, thank you for your review. Another great review for Joanna, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Tom Sofology

Tom , who help / advised us was very friendly , knowledgeable, helpful , thankyou

February 15, 2026
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tom. Have a great day 😊

Rated 5 out of 5 stars

Fantastic team and loads of options!

My wife and i visited multiple stores looking to replace our furniture and Sofology (who we stumbled upon as never heard of them before!) were by far the nicest people to do business with. The store manager (Enfield) was polite, funny and not pushy! He was very informative and spotted we were serious buyers straight away! He then handed up to a member of the team, a lovely lady that went through all the boring bits with my wife!

Spending a lot of money is painful but the store made it not!!!!

February 14, 2026
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Reply from Sofology - Enfield

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Helpful and efficient

Diana was helpul, knowledgeable and efficient. Showed us our options without making us feel pressured

February 15, 2026
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Diana. Have a great day 😊

Rated 5 out of 5 stars

Excellent service

Excellent service. We felt well-informed and all options were clear.

January 18, 2026
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Reply from Sofology - Enfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Kabir very nice salesman

Kabir very nice salesman, not pushy and very helpful with great knowledge.

February 15, 2026
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kabir. Have a great day 😊

Rated 5 out of 5 stars

Good service professional

Good service professional, helpful advisors on the day.

February 11, 2026
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Reply from Sofology - Enfield

Thank you for awarding us 5 stars :-)

Rated 5 out of 5 stars

Great experience

It was a very good experience , lots of options offered and very quick. The sales person was great , very informative and explained everything in details. Overall very please .

February 10, 2026
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Reply from Sofology - Enfield

Thank you for awarding us 5 stars!

Rated 5 out of 5 stars

Thanks tom!

Tom made our experience extremely quick and easy. He explained everything we needed to know efficiently and we were in and out within 20 minutes!

February 9, 2026
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Reply from Sofology - Enfield

Hi there, thank you for your review. Another great review for Tom, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Tom provided us with brilliant customer…

Tom provided us with brilliant customer service. He made our whole experience very smooth and easy. We were well informed of the sofa and aftercare service which ensured we would proceed with purchasing. Thank you for making this experience so pleasant.

February 8, 2026
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tom. Have a great day 😊

Rated 5 out of 5 stars

Tom was super helpful in assisting us…

Tom was super helpful in assisting us with making the right choice. Didn’t rush us at all and made us super comfortable (like our new sofa will be hehe). Great guy!

February 2, 2026
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Reply from Sofology - Enfield

Thank you for awarding us 5 stars Mrs Hamid!

Rated 5 out of 5 stars

Superb Service by Imi

We went into the Endield store to buy 2 four seat leather sofa’s, and the Customer Advisor, her name was Imi, was so sweet and so nice. She was very knowledgeable and gave good advice on weather to buy an additional 1 seat or 2 seat to fit in our living room. By advising us on dimensions and examples and tap measures she gave us very good insight on flow and layout. She went above and beyond with everything we asked, from insurance cover, to leather cleaner, delivery etc. Her help was above and beyond any service we ever expected. We left the store extremely happy and satisfied. I will definitely be recommending this store to friends and family, and if they are extremely lucky ask for Imi😊

February 7, 2026
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Reply from Sofology - Enfield

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

The staff and management team

The staff and management team, where extremely helpful, and made our decision on sofa easy .

February 6, 2026
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Reply from Sofology - Enfield

What an amazing review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

Very pleasant shopping experience with…

Very pleasant shopping experience with friendly experienced staff.

February 3, 2026
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Reply from Sofology - Enfield

We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

5 stars

We liked the range and quality of the sofas and the service we received was very professional and helpful. There were 3 we liked and Adam helped us with the pros and cons of each which helped our final choice

February 1, 2026
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Reply from Sofology - Enfield

Hi there, thank you for your review. Another great review for Adam, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great and helpful experience

Great and helpful experience! Thanks Tom

February 1, 2026
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Great selection of sofas

Great customer service provided by Fiza in Enfield who was patient and very informative. We are very pleased with the sofa we have decided to go for.

February 1, 2026
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Reply from Sofology - Enfield

Hi there, thank you for your review. Another great review for Fiza, we will make sure to pass this on! Have a nice day.

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