Sofology - Enfield Reviews 2,845

TrustScore 5 out of 5

4.8

232 Great Cambridge Road, EN1 1SQ Enfield, GB


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Rated 5 out of 5 stars

The staff member Tom in Enfield Sofology was very helpful and supportive for me and my partner who have just moved in together! He answered any questions, told me information I didn’t know! And was gr... See more

Company replied

Rated 5 out of 5 stars

Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... See more

Company replied

Rated 5 out of 5 stars

5 for Sofology Enfield so far.* Imi was brilliant, no pushy sales, just friendly, approachable and knowledgeable. Made choosing our sofa easy with no pressure. Tea and biscuits were a lovely touch.... See more

Company replied

Rated 5 out of 5 stars

Helping and polite not rushing. Good time good quality. Isit expensive yes. However you pay for what you get so for what your buying its decent price .

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • 232 Great Cambridge Road, EN1 1SQ, Enfield, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Rated 5 out of 5 stars

Very good people are very nice

Very good people are very nice

April 1, 2026
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Reply from Sofology - Enfield

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 4 out of 5 stars

Well so far it's been very impressive

Well so far it's been very impressive, I'd have a better opinion when I complete my journey with you as for now the salesman was excellent.

March 29, 2026
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Reply from Sofology - Enfield

Thank you for awarding us 5 stars Adrian

Rated 5 out of 5 stars

Staff member was outstanding

The staff member was outstanding.

March 26, 2026
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Reply from Sofology - Enfield

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

The man was very kind to us .

The man was very kind to us .
He’s explain to us about the sofa

March 21, 2026
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Reply from Sofology - Enfield

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Huge choice and knowledgeable staff

Such a huge choice at Enfield and a lovely assistant named Diane who helped us with any questions we asked. Took time and patience and was lovely to talk to. No pressure. Had already seen the furniture I wanted online and was delighted to see it in store, looked much nicer and sumptuous to sit in. Can’t wait for it to arrive. Bought from Sofology previously and highly satisfied.

March 18, 2026
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Reply from Sofology - Enfield

We are pleased to be reading this great review Joy! Thank you for sharing your experience! :-)

Rated 5 out of 5 stars

Kabhir was great and so was Imi on our…

Kabhir was great and so was Imi on our last visit. They made us so welcome and explained everything we needed to know, great people! We are so pleased we choose Sofology and can’t wait for our delivery now

March 15, 2026
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Reply from Sofology - Enfield

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Helpful salesman once we asked but we…

Helpful salesman once we asked but we were able to walk around showroom sitting on sofas without being harassed.
Upon ordering everything was v easy, well explained and enjoyable

March 16, 2026
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Reply from Sofology - Enfield

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Friendly

Friendly, unobstrusive help from several members of the team when we visited the store. No pushy sales patter, just helpful.

March 8, 2026
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Rated 5 out of 5 stars

Kabir was lovely polite and helpful and…

Kabir was lovely polite and helpful and gave me what i asked for and made my whole sofa journey simple and pleasant!! Excellent service!!

March 14, 2026
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Reply from Sofology - Enfield

Hi there, thank you for your review. Another great review for Kabir, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Process of buying our sofa was very…

Process of buying our sofa was very simple. All our questions answered simply. Great advice on cleaning the sofa etc.

March 12, 2026
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Reply from Sofology - Enfield

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Joanna was absolutely brilliant

Joanna was absolutely brilliant. She was amazing throughout and made the whole experience so much easier. She was incredibly helpful, welcoming, and very sympathetic, taking the time to listen and understand everything properly. Her kindness and professionalism really stood out, and I truly appreciated the support she gave. I would highly recommend Joanna to anyone – she’s fantastic at what she does.

March 10, 2026
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Reply from Sofology - Enfield

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Joanna. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

Detailed purchase information

Detailed purchase information with a friendly approach from our salesman Raj

March 7, 2026
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Reply from Sofology - Enfield

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Rated 5 out of 5 stars

Excellent customer service from Joanna

Excellent customer service from Joanna. Very professional and helped with our decision massively. Thanks again!

March 10, 2026
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Reply from Sofology - Enfield

Hi there, thank you for your review. Another great review for Joanna, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

A very nice experience with detailed…

A very nice experience with detailed explanation and suggestion. The manager, Adam, is professional and helpful. Highly recommend this company to others.

March 8, 2026
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Reply from Sofology - Enfield

Thank you so much for your recommendation!

Rated 5 out of 5 stars

Shanice was very knowledgeable and…

Shanice was very knowledgeable and professional. She made the shopping experience to purchase a new sofa seamless. Her expertise were invaluable especially with the aftercare.

March 4, 2026
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Reply from Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Shanice. Have a great day 😊

Rated 5 out of 5 stars

Diana was great

March 8, 2026
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Reply from Sofology - Enfield

Hi there, thank you for your review. Another great review for Diana, we will make sure to pass this on! Have a nice day.

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