Friendly and knowledgeable staff with no pressured selling. Found sofa within the vast range on show. Detailed explanation of process and delivery. Overall an excellent visit.
Company replied
Location
Switch locationUnit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
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See what reviewers are saying
We had great customer service from the Farnborough team and we are SO happy with our new sofa. Delivery was so smooth - the team was very helpful. The sofa fits so well in the space and is SO stylish... See more
Company replied
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... See more
Company replied
The young man who helped us charge our order was very helpful. I would have given 5 stars however we weren’t aware there would be delivery charge added.
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, United Kingdom
4.8
Excellent
3K reviews
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Friendly and knowledgeable staff
Friendly and knowledgeable staff with no pressured selling. Found sofa within the vast range on show. Detailed explanation of process and delivery.
Overall an excellent visit.
May 8, 2026
Reply from Sofology - Farnborough
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Reply from Sofology - Farnborough
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Great customer service, excellent product and smooth delivery
We had great customer service from the Farnborough team and we are SO happy with our new sofa. Delivery was so smooth - the team was very helpful. The sofa fits so well in the space and is SO stylish and comfortable!
April 18, 2026
Reply from Sofology - Farnborough
Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!
Everything went smoothly so far looking forward to to delivery on Tuesday.
Everything went smoothly so far looking forward to delivery.
May 7, 2026
Reply from Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very easy purchase
May 7, 2026
Reply from Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Farnborough
Thank you for sharing your experience Fi.
Sofa order
The young man who helped us charge our order was very helpful. I would have given 5 stars however we weren’t aware there would be delivery charge added.
April 30, 2026
Reply from Sofology - Farnborough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
When you walk through the door.thestaff…
When you walk through the door.thestaff don't pounce on you .lol. The lady that served me was very nice.i came back later to pick the sofa that I liked .cannot wait for the delivery.thankyou .
April 28, 2026
Reply from Sofology - Farnborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Always good service
Always good service
Would have preferred to collect rather than pay £129 delivery
April 28, 2026
Reply from Sofology - Farnborough
Hi there, thanks for your kind words, we’re really glad you’re happy with the service. We don’t currently offer a collection option, as all orders are delivered directly by our specialist team. The £129 delivery fee covers careful handling, transportation, and setup to make sure everything arrives safely and is ready to use. We appreciate your feedback and will pass it on!
Very happy with my new Sofa
Gary was exceptionally helpful & accommodating throughout the process! I got my dream sofa for a great price! Delivery was stress free - would absolutely recommend!
January 3, 2026
Reply from Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Farnborough
Thanks for this fabulous review. We appreciate you sharing it with others!
The sales lady had good knowledge of…
The sales lady had good knowledge of the company and the goods.
April 8, 2026
Reply from Sofology - Farnborough
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Reply from Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review!😊
While sofa shopping the shop assistant…
While sofa shopping the shop assistant (a young guy) was great, super friendly and helpful. Explained the process through and through , would definitely recommend.
April 3, 2026
Reply from Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent customer service!!
We had a pleasant experience with Candice. She made us feel very welcome and comfortable. She explained every step clearly. Her customer service was excellent.
April 6, 2026
Reply from Sofology - Farnborough
Hi there, thank you for your review. Another great review for Candice, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Farnborough
Hello, thanks for your feedback. We don’t offer individual discounts, as we aim to keep our pricing fair and consistent for all customers. We really appreciate you taking the time to share your thoughts.
The gentleman that helped me and my…
The gentleman that helped me and my sister in store went above and beyond, he was kind and had a high knowledge of everything in store.
April 3, 2026
Reply from Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Farnborough
Thanks for this fabulous review. We appreciate you sharing it with others!
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