Wonderful customer service with a knowledgeable saleswoman who took time to understand my requirements and and offered me options suited to me. She took time to explain everything and answer all my q... See more
Company replied
Location
Switch locationUnit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
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See what reviewers are saying
They competently brought the sofa into our living room, unpacked it and installed it. They were helpful, friendly and made sure the recliners worked before they left. I couldn’t ask for a better deliv... See more
Company replied
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... See more
Company replied
Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, United Kingdom
4.8
Excellent
3K reviews
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Reply from Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Good service
Can’t remember the chap’s name but easy to deal with friendly and very helpful. Nothing was a problem. Very happy with the service.
November 17, 2025
Reply from Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Exceptional customer care and support. The sales/customer consultant was very…
The sales/customer consultant was very courteous and helpful.
November 15, 2025
Reply from Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very friendly especially charlie made…
Very friendly especially charlie made several visits trying to make my mind up product knowledge nit too pushy is a big one
November 18, 2025
Reply from Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofa - Got what we wanted,,with lots of help.
Got what we wanted,,with lots of help.
November 15, 2025
Reply from Sofology - Farnborough
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Reply from Sofology - Farnborough
Hello, thank you so much for your review. We are so happy to hear this!
Reply from Sofology - Farnborough
Hello, thank you so much for your review. We are so happy to hear this!
Very friendly staff member
Very friendly staff member. Explained everything. The sofas sold themselves. Very easy process.
November 16, 2025
Reply from Sofology - Farnborough
Hello, thank you so much for your review.
Great personal service and advice from…
Great personal service and advice from a lovely lady Candice
November 15, 2025
Reply from Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The staff were very helpful and not…
The staff were very helpful and not pushy. There was a wide range of sofas to look at,
November 9, 2025
Reply from Sofology - Farnborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very helpful and knowledgeable about my…
Very helpful and knowledgeable about my choice of lounge suite.
November 9, 2025
Reply from Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very friendly & helpful service…
Very friendly & helpful service received today in your Farnborough store. Highly recommend.
November 10, 2025
Reply from Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Outstanding customer service in store.
As soon as we walked in the store we were greeted by Gary, he was very warm and welcoming and asked if we needed help, we explained what we wanted and had to walk to the other side of the shop, poor Gary had a boot on so had clearly hurt himself but he was happy to show us around, I managed to find the exact sofa on a screenshot I had taken, that particular sofa was upstairs.. poor Gary still walked upstairs to show us with a smile on his face..then back downstairs to get a computer and back up again! He was brilliant. We did go away and have a think but came back probably 20minutes later to make a purchase, sorry if I get the name wrong I believe it was Candice that ran us though all of the options and warranty, optional extras and so on, she was great at explaining everything in detail and we walked away extremely happy. Overall a great experience shopping with sofology
November 7, 2025
Reply from Sofology - Farnborough
Thank you for sharing your experience at Sofology Farnborough. We're glad Gary and Candice assisted you well during your visit. It's great to hear that Gary's dedication and Candice's helpfulness made a positive impact.
Your kind words and perfect rating mean a lot to us, and we're pleased you left happy with your purchase. We strive for exceptional service, and your feedback reflects our team's efforts.
We look forward to welcoming you back to Sofology Farnborough. If you have any questions or need assistance, please reach out.
Found a great deal on a sofa…
Found a great deal on a clearance sofa and they still offered 0% finance which I didn’t expect.
November 9, 2025
Reply from Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review!😊
Great choice
November 8, 2025
Reply from Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great service and great prices!
Very helpful service from Evan. Explained everything patiently.
November 8, 2025
Reply from Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Evan, Farnborough
Evan was friendly and helpful at the Farnborough store today. He made sure to give us all the information we needed and our shopping experiance was smooth and stress free.
November 8, 2025
Reply from Sofology - Farnborough
Hi there, thank you for your review. Another great review for Evan, we will make sure to pass this on! Have a nice day.
very nice helpful Staff
November 6, 2025
Reply from Sofology - Farnborough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Barry was outstanding
Barry was outstanding. not pushy very helpful. good laugh everything a sales man should be. all the other staff also helpful.
October 19, 2025
Reply from Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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