Sahil at Sofology Hedge End, Southampton understood what I was looking for as I had specific style and size requirements, and ended up taking me to my perfect sofa! Excellent professional service and... See more
Company replied
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See what reviewers are saying
What we particularly liked was that Mark spent a lot of time with us making sure that we had all the information that we needed. He also encouraged us to look elsewhere to make sure we were absolutely... See more
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My wife dislikes being followed by sales people, and she didn't have the best first visit because of this (other sofa shops were worse I must say). On our return however Si was very respectful lettin... See more
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We had been searching for a quality sofa after purchasing a poor quality one from SCS. It took us about a year to find the right one for us. I chose it because the quality was far superior and I felt... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, United Kingdom
- 03448639051
4.9
Excellent
3K reviews
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Great shopping made easy
Friendly informative staff - would use this storre again
Mathiew and Natasha couldnt have been more helpful and answered all our questions
January 24, 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Marc was very helpul and recommended…
Marc was very helpul and recommended best options for us, even suggesting cheaper options where appropriate
January 25, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Marc. Have a great day 😊
Great service from Marc at the Hedge…
Great service from Marc at the Hedge End store. Very informative and helped us find the right sofa without any stress.
January 27, 2026
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars Rachael
Great service and information from the…
Great service and information from the assistant Marie. Couldn't do enough to help us.
January 24, 2026
Reply from Sofology - Hedge End
Thank you for sharing your experience :-)
Salesman George
George has been so helpful, nothing was too much trouble for him. He made our experience easy and hassle free. Thank you George!
January 27, 2026
Reply from Sofology - Hedge End
Hi there, thank you for your review. Another great review for George, we will make sure to pass this on! Have a nice day.
Sofa purchase
George was so helpful. He explained the different coverings we could have on the sofas and the additional guarantee that we could take.
Very impressed and would not hesitate to recommend you.
January 27, 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars Mike :-)
Loved the design and fabric
Loved the design and fabric.
Marie was patient and very helpful
January 24, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great experience with Natasha
Thanks to Natasha we were able to order the items we wanted quickly, she was very helpful, conversational and knowledgeable about the items. Thanks Natasha, great job!
January 25, 2026
Reply from Sofology - Hedge End
Thank you for taking the time to leave a 5-star review!😊
Customer service was great
Natasha was great, hugely personable and no pressure selling, very clear and honest advice.
Really helped us choose sofology over others offering similar sofas.
January 25, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sofology has got something a bit different. Second visit to this store so we pretty…
Second visit to this store so we pretty much knew which sofa we wanted but Kieran was so helpful & knowledgeable letting us take our time in making out choice. When it came to the sale there was no pressure to take out any extras which i like as there is nothing worse than a pushy salesperson. Cant comment any further just looking forward to it arriving.
January 23, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent Sofa-Buying Experience
Quick, very easy, Natasha was very knowledgeable about the product, answered questions and was cheeerful and helpful throughout.
January 24, 2026
Reply from Sofology - Hedge End
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Steve was amazing
Steve was amazing, he was friendly, helpful and explained everything very well.
He was not pushy and allowed us time to reflect.
Thank you Steve and sofaology, brilliant service
January 25, 2026
Reply from Sofology - Hedge End
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.
A very good selection we decided on the…
A very good selection we decided on the sofa.
The only disappointing thing was no discount on the amount which was very expensive
January 20, 2026
Reply from Sofology - Hedge End
Hi there, thank you for your review - we’re really pleased to hear you found the right sofa. We don’t offer individual discounts as our pricing is set to be fair and consistent for all customers, ensuring everyone receives the same value. We appreciate your understanding and hope you enjoy your new sofa!
Reply from Sofology - Hedge End
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
5 stars for Natasha
Natasha was extremely helpful and friendly. She provided us with all the right information in a clear way to ensure that we chose the right sofa for us. She showed excellent customer service skills, thank you Natasha!
January 24, 2026
Reply from Sofology - Hedge End
Hi there, thank you for your review. Another great review for Natasha, we will make sure to pass this on! Have a nice day.
Great experience at Sofology
Great experience at Sofology. Radhiika was really helpful and knowledgeable, and took the time to answer all our questions. She reassured us about fabric protection and potential damage, and showed us the same fabric on other sofas so we could see how it looks and wears. We also appreciated being able to view the fabric samples in different lighting, which really helped us feel confident in our choice. Would definitely recommend and that's coming from a couple who have been to multiple big-name sofa stores.
January 24, 2026
Unprompted review
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Quality Furniture
Quality Furniture, great information and super salesman (Marc).
After an initial visist several weeks ago, we went back and purchased our new Furniture. Marc was very friendly and knowleadgble and helped us choose the right pieces for our room. He was an incredible salesman who knew his stuff. I cannot recomend Sofology enough. Great experience.
January 23, 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Hedge End
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Very helpful and all questions we…
Very helpful and all questions we needed to know were answered professionally
January 21, 2026
Reply from Sofology - Hedge End
Hi there, thanks for your 5-star review, we really appreciate the feedback!
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