Sofology - Hull Reviews 2,435

Made welcome, informative left to look around no pressure but available when needed. Gary, Sam and Holly all very polite and helpful a pleasure to deal with them.

Never have I had such an amazing sales experience as I have had in store. Every time I go in the staff love to see me and I love to see them. This time it was the wonderful Charlotte who put my order through. Everything was explained as if I didn't know anything just to make sure nothing was missed and that was all appreciated. Charlotte doesn't just get a top banana she gets a giant inflatable top banana served with ice cream and cherries. Thank you everyone.

First of all Charlotte was a excellent saleswoman, she showed us the sofas which we explained to her what we wanted and ended up buying 2 different sofas for our rooms, at a fantastic price very happy 😁

Told a price in store but when processing the order in store the price went up £100 when added to basket.

Holly and Charlotte were fabulous throughout my experience. Holly handled the sale and was supportive, professional, and very understanding from start to finish. Both of them made the whole process smooth and pleasant. I truly appreciated the excellent service – 10/10.

Gary at the Hull store was really helpful and spent the time showing me round all the sofas and answered my questions, which helped me decide on my next Sofology sofa set! Thank you!

Charlotte and Gary were professional courteous patient and helpful. They went above and beyond in checking the measurements we needed for our sofa so it fitted into our living room

Really helpful friendly staff, nothing appeared to be too much trouble and were willing to help with all our queries.
Products were good quality and showroom was a nice place where staff weren’t too pushy.

Charlotte was lovely to deal with and made the whole process easy whilst giving all the info we needed.
Excellent

Best sofa’s along a retail park with most other alternative brands. Steve Ricketts (who served us) was the perfect balance of sales person. Look after him!

Good friendly service made to feel welcome as soon as we arrived was given a cup of coffee as we sat and made or purchase on our new to been built/delivered sofa

Great customer service, Gary at the Hull Store made us feel welcome and he is very knowledgable! He listened to our specific requirements and made the purchase very smooth.

We visited on spec looking for a reclining chair. We received a friendly welcome from Gary, and service which never felt pushy. Gary pointed out several options around the store, one of which we purchased. During the visit we also noticed a sofa with inbuilt LED lighting - Gary demonstrated the various features, including the inbuilt speakers sound quality etc.... This may well be a future purchase. We would like to thank Gary and his colleagues for all their assistance. Overall a great experience.

Sales advisor extremely impersonal and robotic, very sale focussed and lacked any people skills

Great service as always from Hull store, thank you. Best quality sofas too.

Charlotte made my purchase today easy and hassle free nothing is too much trouble. I will always look for her whenever I need to purchase anything from this store .

Gary described the product well and and explained the benefits of the insurance. Very helpful. Made experience a pleasure.

Friendly staff everything explained well. Not pushy.

Simon was excellent with full knowledge and no pressure on the sale.

We knew what we wanted and there was no added pressure.