Exceptional service today by James and Natalija in the Hull store. Both were excellent when my Daughter and I were looking at sofas for her first home- very knowledgeable, friendly, no sales pressure... See more
Company replied
Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD Hull, GB
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Exceptional service today by James and Natalija in the Hull store. Both were excellent when my Daughter and I were looking at sofas for her first home- very knowledgeable, friendly, no sales pressure... See more
Company replied
Sales staff Gary was brilliant, even when I said I was going to have a look at the other furniture stores on the complex. I chose a settee and chair, then changed my mind and finished buying the mo... See more
Company replied
Fantastic - the team were very informative but not not pushy. Great sales team. Charlotte and Holly were both wonderful. Sofa is exactly what we are looking for.
Company replied
Please take note Sofology. The buying experience was great - your salesman knows his stuff, however....why keep reminding me to do a trust pilot report when we haven't received the goods yet, and won... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD, Hull, United Kingdom
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Lovely member of staff, efficient service. Only coplaint is old fabric was out that they no longer did for the sof i chose.

Reply from Sofology - Hull
Nice store, great ambiance.
Charlotte greeted us early on in the store, she wasn't pushy and very knowledgeable. We explained what kind of sofa we wanted and that we had restrictions for the size and she pointed out the perfect sofa straight away. Very good overall experience!

Reply from Sofology - Hull
Charlotte was amazing and they all where great with our 2 year old. All very knowlegable and helpful but never pushy.

Reply from Sofology - Hull
Excellent customer care from the time we walked in to the time we left. The young woman who took our order was competent, friendly and helpful throughout. He
R name was Natalia.

Reply from Sofology - Hull
The lady that served us was so friendly and helpful. She was patient and knowledgeable and helped us decide on a sofa (which is a very hard thing to do!!) without being pushy at all. Thank you

Reply from Sofology - Hull
Fantastic service from Gary and James who also helped.
Highly recommend

Reply from Sofology - Hull
Gary was very lovely and helpful. Great service. Explained everything clearly.

Reply from Sofology - Hull
Holly was brilliant, patient, interested. And if she did not know something, she asked and found the answer.
The coffee and biscuits were much appreciated.
I think we interacted with all the staff.
My wife has been looking for a sofa for ages ( I managed to postpone it until now), this day we didn't even get as far as Furniture Village!
On phoning to amend the order (colour), no problem. Sorted.

Reply from Sofology - Hull
The staff were lovely. Easy to deal with and very helpful. Mark, the manager and Holly - please thank them

Reply from Sofology - Hull
Very knowledge

Reply from Sofology - Hull

Reply from Sofology - Hull
When we entered the store we were greeted by Gary. He asked if there was anything in particular we were looking for then pointed us in the right direction and left us alone to browse. He told us if there was anything he could help with to just ask.
After deciding on what we wanted he went through the options with us.
A pleasant experience throughout.

Reply from Sofology - Hull
Bought a sofa , the salesman listened and gave us the advise that we needed, friendly service and good knowledge, we can't mention the delivery but overall the service was very good

Reply from Sofology - Hull

Reply from Sofology - Hull
Charlotte was very helpful and informative and had good product knowledge.
She made the experience very easy and was not pushy in any way but let us come to our own decision by helping with our queries.

Reply from Sofology - Hull
Charlotte was brilliant!
Super helpful and didn’t put any pressure at all :)

Reply from Sofology - Hull
Really Friendly and understanding manner from Holly who helped us. Really helpful to our needs with clear and concise information and giving us tailored advice for the area we wanted a new sofa in. A very smooth and easy process going through the finance and insurance options. All this was done with lovely chit chat in between. Walked into the store feeling stressed about buying a new sofa and left feeling great!

Reply from Sofology - Hull
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